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Public Storage is a self-storage facility in West Sacramento, CA.

Public Storage Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(369 Reviews)
5
4
3
2
1
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Rocky Clark
Rocky Clark -Google user
2 months ago
I had an outstanding experience with Nora at Public Storage. From the moment I walked in, she was welcoming, knowledgeable, and incredibly helpful. She took the time to explain all my options, answered every question with patience, and made sure I felt confident in my...Read More
Clifford Baker
Clifford Baker -Google user
a month ago
I had a great experience at Public Storage thanks to Shanika. She was friendly, professional, and made the whole process smooth. The facility is very clean, well-maintained, and feels secure.
Gia Voni
Gia Voni -Google user
4 months ago
I took my sister to rent here, Lisa helped her and she got the best size and deal. Lisa is so nice and she knows what she is doing! I recommend talking to her.
Juliana Fuentes
Juliana Fuentes -Google user
3 weeks ago
Public Storage here in West Sac l have no complaints. Very helpful and courteous thank you Camilla. When l need to be contacted for any reason they are on it.
J
J -Google user
a year ago
I recently had the pleasure of renting a unit at this Public Storage location, and I was thoroughly impressed by the entire experience. From the moment I stepped inside, I was struck by the immaculate cleanliness and meticulous maintenance of the entire facility. It truly...Read More
Yalanda Mims-Brown
Yalanda Mims-Brown -Google user
9 months ago
Thank you Alexandria @ Public Storage. I highly appreciate your service and for helping me get the most amazing experience!! My transfer between storage spaces was easier than expected because you found the closest space I needed right next to the space I was moving...Read More
Bo Raphael
Bo Raphael -Google user
9 months ago
¡WOW! Venetia turned a storage rental into an experience! If there were an option to give more stars, I would. In fact, I was treated like a VIP, from the moment she said "hello." I'm 48, and this is the 1st. time that I've ever...Read More
Steven Ure
Steven Ure -Google user
8 months ago
Alexandria was extremely helpful and did a fantastic job seeing to our needs. We are grateful that you have employees whose number one goal is to provide exceptional customer service, and that is what we got from Alexandria at the West Sacramento location!
Stormy Weather Sprite
Stormy Weather Sprite -Google user
a year ago
I recently visited Public Storage on Capitol Avenue and I have to say they are fantastic. I was helped by a young man named James and he could not have been better. He was kind, compassionate to my situation and incredibly helpful. I look forward...Read More
A B
A B -Google user
a year ago
I haven't been with public storage for many years now and I can say that management is superb! James has been excellent as far as his professionalism, courtesy to follow-up and making sure that all of the customers get a resolution if they have any...Read More
Kadie Casey
Kadie Casey -Google user
a year ago
James was very helpful and professional when it came to helping me find a unit that fit just right for me! he was super kind and had all of the answers to my questions. With out a doubt his customer service was excellent and he...Read More
Ann-Marie Funderburgh
Ann-Marie Funderburgh -Google user
2 months ago
Shane & Dustin are awesone and extremely helpful. Great people.
Robotokosan 12
Robotokosan 12 -Google user
9 months ago
Alexandria was so patient, knowledgeable, and kind. It was a pleasure doing business with her because she broke everything down to make it so understandable. This location does need better WiFi.
sarah jetson
sarah jetson -Google user
a year ago
James is awesome. I had several questions and concerns about getting a public storage space and James was very professional and explained to me in great detail everything I needed to know about the facility, the storage sizes, and made me …
Sam Howes
Sam Howes -Google user
a year ago
This was my first time visiting a public storage. The manager James was super helpful and knowledgeable. He was very friendly and professional. He helped me find the perfect size unit to fit my needs. Thanks again!
pri pri
pri pri -Google user
11 months ago
Alex was very prompt,polite,sweet,respectful,& very helpful with my decision. We need more people like her. Don't ever fire her! Give her a raise as a matter of fact! Thanks!
Jason Davis
Jason Davis -Google user
Edited 6 days ago
Jay, (site manager) was a very courteous, very helpful, very knowledgeable and was quick to give the service needed to expedite the process.
Akanksha Rawat
Akanksha Rawat -Google user
a year ago
James is a phenomenal representative who helped me when I struggled to complete my rental payment online. Very professional and top-notch customer service #James is iconic.
Cindy Hollingsworth
Cindy Hollingsworth -Google user
3 years ago
This is a great storage facility. The property is well kept and very clean including the restroom. The property manager John provides excellent customer service. He is very helpful, informative and friendly. He is the reason why we have …
1C H2X7
1C H2X7 -Google user
3 weeks ago
People are helpfull the grounds are very clean

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

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check icon Debit cards