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Protocol SF is a second hand store in San Francisco, CA.

Protocol SF Review Summary

The summary was generated by AI, based on reviews.

Protocol SF is a well-curated second hand store known for its trendy selection of clothing and accessories. Shoppers appreciate the clean, organized layout and friendly staff who are always ready to help. Many customers find unique vintage pieces and quality brands at reasonable prices. The store’s atmosphere is inviting, making browsing enjoyable. Some mention that prices can be higher than other thrift shops, but most agree the overall experience and selection make it worth a visit.

Review Rating Chart

Google: 4.6/5

Yelp: 4.5/5

Facebook: 4.7/5

Tripadvisor: 4.5/5

Trustpilot: 4.4/5

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Reviews & Ratings

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5
(4 Reviews)
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Ben Dann
Ben Dann -Google user
2 months ago
Warning: The owner will sell you moldy clothing and make no attempt to refund or issue store credit. Probably a health violation too. Leaves a bitter taste and they’re plenty other similar vintage shops nearby to take business to.
Andrew Fong
Andrew Fong -Google user
2 months ago
Really good store with prices that match the quality of it. Staff is very kind. I feel people rat on the condition of the clothes even though you can just wash them when you get home. Their new location in Hayes Valley has an amazing...Read More
Brendan Bernardo
Brendan Bernardo -Google user
a month ago
Sold me an expensive jacket that I liked, only for me to discover when I got home they hadn’t taken off the security tag. Glad I have the receipt and tags still on; and I’m sure that I’ll be able to get it removed if...Read More
Blake Young
Blake Young -Google user
4 days ago
Just got home and 2 of my pieces still have the security tag on. I don’t live in the city so this has become problematic. I also don’t see a number to contact. Any help?
Gilbert Gonzalez
Gilbert Gonzalez -Google user
a month ago
Owners dope, clothes dope, no issues love the place 5 stars review easily
Alexej S.
Alexej S. -Google user
2 months ago
Definitely not a second hand store if you look on the price tags. Needs description update.
Grace Bogard
Grace Bogard -Google user
a year ago
Lots of unique alternative y2k and 90s finds. Really good reasonably priced choices. Not a lot of variety in sizes (mostly straight sizes, very little plus size options but did see some 1X dresses). Shoe selection is small BUT still had some cool choices! I...Read More
sa m
sa m -Google user
2 months ago
best vintage shop on haight with the most reasonable prices
John Halet
John Halet -Google user
a year ago
This shop has an amazing selection of vintage and Y2K men’s and women’s clothing. The prices are reasonable and there’s something for everyone here.
Anastasia
Anastasia -Google user
a year ago
Lots of cool clothes, found the cutest Ed hardy dragon 🐉 tee, highly recommend checking it out …

Features

From the business

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Service options

check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance

Planning

check icon Quick visit

Payments

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check icon Debit cards
check icon NFC mobile payments

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