Did not do a refund even after an overcharge on their end (we went to get it fixed day of).
Went here recently. The shop has some cool things, with a variety of jewelry and clothing. We went and got many pieces from this store but...
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Did not do a refund even after an overcharge on their end (we went to get it fixed day of).
Went here recently. The shop has some cool things, with a variety of jewelry and clothing. We went and got many pieces from this store but by the time we headed out, we noticed an overcharge. Immediately went back, not even 5 minutes later - the cashier said that this has never happened and did not do a refund. She settled for store credit instead. We had the receipt as proof and even showed her the item tag.
If it’s a mistake on your end, it’s only right to get it fixed for the customer especially when YOUR mistake just happened minutes ago. Looking at past reviews, a negative experience in this store is not unheard of.