I wanted to blast out my experience with Proof. I ordered two pairs of glasses from the company, one for my wife, one for myself. They honestly lasted for a good while, but on the same camping trip, the hinge portion on both...
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I wanted to blast out my experience with Proof. I ordered two pairs of glasses from the company, one for my wife, one for myself. They honestly lasted for a good while, but on the same camping trip, the hinge portion on both sunglasses came undone. Irony. I emailed the company with pictures and worked a warranty claim through.
Dan, their Rep, sends me a new pairs and as I'm barely using my new pair, I feel this small poke in my forehead. The wood had splintered slightly, causing it to poke in my forehead. My guess was that it was damaged in transit, as they did not come in the cool little wood boxes. I emailed Dan again, hoping they could do something and he came through. I offered to pay at least shipping, since they've been extraordinary for me. He sent me a new pair without much hassle.
Thanks Proof, you've earned my business.