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Pratt's Pets - Glendale in Glendale

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4.5 (2730)

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Pratt's Pets - Glendale is a pet supply store in Glendale, AZ.

Pratt's Pets - Glendale Review Summary

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4.5

(2730 Reviews)

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Katherine Howell

3 years ago

Pratt's Pets is a real 5 Gold Star gem of a pet store. From bearded dragons and turtles to turkeys, roosters, and goats, Pratt's Pets offers a choice of literally hundreds of different pets. The staff is very knowledgeable about the animals they care for...Read More

Tamara Head -Local Guide

4 years ago

Pratt's Pets and Feed has been a neighborhood AND Glendale staple for decades & they are an AMAZING one stop shop for your pet's needs. If you are looking for a new pet, other than a puppy or kitty, you'll find one here. They even...Read More

Sucely Mazun -Local Guide

a year ago

I got this bunny Sunday I notice he was sneezing a lot Monday came and saw white stuff in his nose took him to the vet and was told him was sick before we got him the vet was asking more money for medicines and...Read More

Miasia -Local Guide

3 years ago

They have a great variety of chickens. I come here all of the time to stock up on chicken food. One of my chicks was healthy. One was actually sick with pasty butt. After that experience, I noticed a lot of chicks there have pasty...Read More

Pamela

a year ago

So I came here to buy a cage for a bird I was getting off craigslist and upon seeing they had tons of birds I fell in love with a whiteface cockatiel and two days later went for him. First and foremost let me say this. My family owns a farm, I grew up on farms, I have raised several flocks of chickens but where my heart really lies is with the ducks. I raised them and bred them. I had did so much researching on their appetite, behavior, their breeds, their living environment, how to treat them when they are sick, and have had to hand raise several babies myself. Its one of the most rewarding jobs in the world. We can't just love animals to keep them well and safe we must educate ourselves on their best well being. That being said these poor ducks had zero food or water. I mentioned it to three workers while I was there one of which, Omar, told me "baby ducks don't really need much water they don't drink it they just play with it." I was speechless. Baby ducks not needing water? Well Omar let me educate you a bit since you care more about selling birds then caring for them that all ducks including babies NEED WATER TO SWALLOW FOOD. They simultaneously drink as they eat because of this fact and in most cases feed is set on top or along side of water for this reason. Yes babies are prone to drowning so a waterer is fine for the stage you guys have them at but it was empty and so was their food and they were eating bedding from the waterer trying to get just a drop. I went ahead and filled it myself at your water fountain 10 steps away from where they're kept. And the baby chick's piled ontop one another also with no food many injured and one was being picked at by the rest because it had an open wound. I now live in an apartment otherwise I would have bought that little chicken myself. I have video and pics but haven't figured out how to upload them yet. Do better pratts.Update: here's a video I took, it shortened it to 30 seconds and cuts off where you hear me say the water the ducks were drinking in the video Is the water I provided them. Its quick but they were all just trying to get the last bit of food out the bottom of all their feeders it was so sad. By reading previous negative reviews im expecting a defensive and condensending response from the owner, but I could careless. I care way more about neglected animals than I do about hurting peoples feelings.

Kelsey King

5 months ago

Going here broke my heart. The animals outside are not being taken care of properly. I understand it is difficult in the az heat. However they absolutely could set up the cages to allow more air flow. They can get a few industrial size fans...Read More

Shylla Quan (STARSLUG)

5 months ago

I’ve gotten about 3 pigeons here the first was alright, but the other two had FEATHER LICE I thought i cured it and released them to the flock and all of them got FEATHER LICE and this is the reason i cut myself off from...Read More

Tari Hannah -Local Guide

a year ago

Kristina Harrison -Local Guide

a year ago

This place has the worst customer service. The parking lot is terrible. No one pays attention. We went in and couldn't find our dog food that we had previously purchased and the lady said to us. "Where would it be at ? Do you see...Read More

Deena Blythe -Local Guide

5 years ago

I drove from California to buy silky white bantam chickens because California not excepting chickens right now because NewCastle disease. My experience with Pratt's was slpended Daniel was great help to what I wanted. He order my chicken and called me the day of...Read More

Lillian Burgess (risenicarus) -Local Guide

6 years ago

I've been to this location multiple times, but I have to say, this most recent visit I was very unimpressed. The store was crowded. My primary purpose for this visit was to adopt a bird. The birdcages were incredibly dusty, not to mention small and...Read More

Linda Fernandez

2 years ago

Awesome place, just gets VERY ANNOYING when the employees here don’t know what’s on the clearance rack.Please start advising them what’s on the rack,because when I told the girl daisy about “checking the clearance rack”She replied “I don’t get paid to do that”🤦‍♀️

D M

4 months ago

Last year in July I bought baby chicks and kept them inside. They all lived. I’ve recommended pratts pets to multiple people. This year Tuesday 8/6 I went to buy more baby chicks kept them inside and one died .. you have signs you are...Read More

Nakiah (keytoyaheart)

3 months ago

I went here twice, two different occasions. First time I had just got my baby bunny and asked the young lady for any advice, do’s/donts, or must haves for a bunny I should know. She seemed bored and didn’t give me any help. I returned...Read More

Diego Mata

2 months ago

Went to pratts brought the kids And We Went to see the chicks and there was 7 chicks in the little tiny cage it was overcrowded we bought 4 chicks and took them home got all their necessities and a day later they died my...Read More

Stephanie Buckner -Local Guide

8 months ago

First time coming in and there was a line waiting just to go inside. This store is a nice little find especially the distance from us. Any time I came in contact with a store clerk, each were courteous and so informative of items I...Read More

tara D

9 months ago

Be very careful if you purchase pets from this store. We purchased Three lovebirds and when we got home and opened the box, there were only two. When we came back to the store, we were rudely treated and told they had to look...Read More

Zoe Onthegoey

7 months ago

Great selection of good quality dog food. I found exactly what I was looking for. Cool vibe with the pretty white chicken customer service associate walking the grounds 🐔😁I was in a hurry but I'll definitely take my time browsing the next time I...Read More

Mayito Slim -Local Guide

11 months ago

The staff was very informative when I asked questions. I’m thinking about getting a few birds here in the future. The prices here are super good. Compared to pet smart you’d pay 600$ vs 40$ which is super crazy. One thing I did notice tho...Read More

Melanie Hitchcock (Max)

11 months ago

If I could leave zero stars I would.It was a typical busy Saturday morning. I got there a few hours after opening.I went in the back to look at the chickens and found one I wanted to look at.I looked around and no one was out back so I went in and asked 3 different people to help and everyone told me there should be someone out there. If there was someone out there why would I ask others??Anyway, once I finally got a worker (tall, bigger, native) to help me, I pointed at the chicken I wanted to see and he caught her but then threw her in a red net bag (think the back onions come in at the grocery store) and she got stuck at the top (which hello, obviously their toes get stuck in the net) and he violently shook her until she fell to the bottom of the bag and laughed. I immediately took her from him because her wings were being bent funny and her feet were obviously mangled.I checked her over and besides being visibly panicked and scared she was OK.She had lice so I wasn’t gonna get her but I couldn’t stand the thought of this happening to her again so June Carter came home with me.I attempted to address my concerns with a young Hispanic woman who identified herself as the the assistant manager. Once I was done talking to her and I went to check out, I noticed the worker who helped me had been standing close to overhear the conversation, and was laughing about it with the assistant manager.The chicken didn’t choose to be at Pratts. It’s a living creature and should have been treated far better.I’ve spent hundreds at Pratts as it was my go-to place for over 10 years. I even referred my friends and family. Never again will you see a single penny from me or mine.This was unacceptable. If your workers don’t want to be kind and compassionate to animals, they shouldn’t work at a pet shop. It would’ve taken an extra maybe 5 seconds to properly put her in the bag or a box.I have NEVER seen an animal treated with such little regard at a pet store let alone Pratts.

Cheryl H -Local Guide

10 months ago

Always an adventure, coming into Pratts. If you've not been to this location, be aware it's guarded inside by beautifully bushy chickens that roam the halls (seriously)Huge variety of animals, and the food & fun that goes with them. No fish, sorry.

Peachy Annie

a year ago

I bought a few chicks from this place and 3 have already passed away. Conditions of these chicks at Pratts is sadly hard to look at. Cages are uncleaned, way too hot and crowded, and overall just inhumane. There are so many dead chicks on...Read More

berkay arslan

8 months ago

I was just in Pratts Pets and they had 5 puppies in a cage with no water. I said to the kids that they needed water and he said they have some in the hanging bottle. We walk to other side of store and on...Read More

Patrick Loucks

a year ago

Used to love this store. However, I bought 3 hens from this store in Glendale. One died within 4 days. The other two... Are actually roosters and are crowing until the neighbors complain. So since you're not allowed to have roosters in Phoenix... Off to...Read More

Shiann Bowman (Shiann Bowman) -Local Guide

a year ago

The knowledgeable staff at Pratt's Pet Store are passionate about reptiles and are always eager to share their expertise. They can provide valuable insights on reptile care, habitat setup, feeding requirements, and general well-being. Whether you're a seasoned reptile owner or a beginner, the staff's...Read More

Summer Theobald -Local Guide

a year ago

We got a couple of rats here. If you're looking for pets stay away. We got two small female rats, we made sure to mention several times we were not looking for feeders but for pets. They took us to a side room with a...Read More

Tio Arellano

a year ago

My mom neighbor and I found an only one rooster we were looking for, for over a year. We saw him just by himself in his cage with the price written on a slip of paper at the front. I quickly went to the registers...Read More

Tiffany N -Local Guide

a year ago

Went to buy a new pet for our daughter, both times going there the "lady" for the gerbils was not there so no one had much knowledge on care or helpful suggestions or basic stuff of what to buy for them. We just barely found...Read More

Lets Explore! -Local Guide

2 years ago

I love this place.....it's a smaller version of petsmart. They have everything from all sorts of pets, feed, supplies and a bunch of product to satisfy all your pets needs! The people are very friendly and helpful. It's gets a little packed at times but...Read More

Kathie Baker -Local Guide

2 years ago

I was quoted a price for a vaccine over the phone that was NOT honored in the store. They charged me $2.00 extra and were going to charge me $4.00. I had called and been given the cost twice, once just yesterday, but...Read More

Randi P

a year ago

Shame on this store and the manager. Not only are they failing to provide or seek immediate medical care for a ferret in obvious and desperate need of it, they're refusing to surrender the ferret so that it can be brought to the vet. How...Read More

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Pratt's Pets - Glendale Review Summary