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Pilot Travel Center is a ga station in Gary, IN.

Pilot Travel Center Review Summary

The summary was generated by AI, based on reviews.

This Pilot Travel Center is a convenient stop for travelers, offering a wide range of amenities including fuel, food, and restrooms. Reviewers praise the friendly staff, clean facilities, and easy access to I-80.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

TripAdvisor: 4.5/5

Facebook: 4.5/5

TravelCentersOfAmerica: 4.5/5

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Reviews & Ratings

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3.9
(1953 Reviews)
5
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1
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Ejai Phoenix
Ejai Phoenix -Google user
Edited 7 years ago
Unlike any other gas station in the area this is also a convenience store. Bathroom, 8 showers, laundry system, cars and truck gas stop as well as other household items and convenient nick-nacks. Coffee and other hot/cold beverages as well as sandwiches from the...Read More
Paul Ellinger
Paul Ellinger -Google user
2 years ago
Pretty big location. Well stocked, organized and has a Subway inside as well (and it was an amazing sandwich).
Be'Be' Boling (Be'Be')
Be'Be' Boling (Be'Be') -Google user
Edited 4 months ago
Great location! Plenty of car/truck/RV parking. 215 spaces, 60 reserved, (get yours online, pay with your points) 3 handicap accessible spaces. On the menu, pizza and Subway. Plenty of places to eat within walking distance. Washers, dryers and clean showers. Staff was nice. "Be a...Read More
ZEPRAT GERNODT (ZEPRATGERNODT)
ZEPRAT GERNODT (ZEPRATGERNODT) -Google user
6 months ago
My experience was good here. Even though the pump didn't print the receipt and the line was long inside, I had the patience to weather it out. I had to laugh while waiting in the long line because the two women who came from the back...Read More
Dee Reid
Dee Reid -Google user
a year ago
Well staffed Pilot, where I was met with embracing attitudes nd good engaging willingness to help, for the most part.
Ana Paula S Moraes
Ana Paula S Moraes -Google user
3 months ago
The best same food I ever ate in a Pilot. The girl that cooks here makes it specially delicious. She should train all other locations.❤️❤️❤️
Erica Sparks
Erica Sparks -Google user
6 months ago
Pilot Travel Center staff and manager are very nice, friendly, and helpful!! They have a very clean store and the BEST COFFEE IN TOWN with the largest variety of flavors. It's always a pleasant experience each visit! I highly recommend Pilot Travel Center!
LaTasha Hall
LaTasha Hall -Google user
Edited a year ago
I stopped in at Pilot, because I wanted a cup of the Intense Energy coffee. My husband was in the car, and he wanted a cup of coffee as well. I went in thinking I could get a cup holder, because I walk with a can....Read More
Kristi Caflisch
Kristi Caflisch -Google user
a year ago
I go to a lot of Pilots...this one is completely under construction and they are SO NICE! SO CLEAN! Still have laundry, showers, facilities. VERY impressed with this store. The guys at the register are super nice and the security guard found my wallet and gave it back to...Read More
Kevin Alves
Kevin Alves -Google user
a year ago
Everyone here is friendly and helpful. They enforce the reserved parking, which is good. The showers were clean and readily available, if kind of small. Overall for the location, it's not bad at all.
Selina Gonzalezh
Selina Gonzalezh -Google user
3 weeks ago
In and out quick lots of stuff to pick from
Jessica Lynn
Jessica Lynn -Google user
3 years ago
Cat ( Clerk 2071) is such an awesome employee. Very friendly. I wanted to purchase a tie dye hoodie and noticed that there were several threads unraveled and asked Cat if there was anyway I could have a small discount on it. She took the...Read More
Natex Loads
Natex Loads -Google user
10 months ago
I do like that location because the location and the fuel price. Employees are rude and not friendly at all they are sucks. If that matter to you go TA
Michele Wilbur
Michele Wilbur -Google user
2 years ago
showers and store were clean. Strong water pressure.......the window washer bucket for the trucks was CLEAN! great squeezes. staff was very friendly. thank you for being g excellent!
RBG Investments
RBG Investments -Google user
11 months ago
I left my bank card at the Store and employees found it kept for over a day until I realized I lost it at the gas station. I appreciate the staff💪🏾😂 …
Sasali
Sasali -Google user
7 years ago
I realized I left my phone in the store while I was 200 miles away. I called them and they found it for me after a quick search. The lady cashier was so nice over the phone. She shipped it next day in the morning....Read More
Paul Smith
Paul Smith -Google user
6 years ago
Well lit, clean, well stocked store. I heard calls for people waiting to use the showers so they must cater to truckers. I buy gas so the pumps are on the street side. I've never been in the back where the big rigs refuel.
Pietro D'Alessio
Pietro D'Alessio -Google user
9 months ago
Polite staff. Spacious shopping area. Clean bathrooms. Easy parking.
Sara H.
Sara H. -Google user
a year ago
The cashier and food server were very polite and were tag teaming the customers to get them in and out as quickly as possible.
Jason Johnson
Jason Johnson -Google user
9 years ago
Shower was very clean. Was greeted when I came through the door and the gentleman cleaning showers said to have a nice day. Great place. The subway here was also good and staffed with friendly people.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT