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Phoenix Automotive is a car stereo store in Walnut, CA.

Phoenix Automotive Review Summary

The summary was generated by AI, based on reviews.

Phoenix Automotive is known for its wide selection of car stereo systems and helpful customer service. Many customers appreciate the knowledgeable staff and fast installation services. Some reviews mention competitive pricing and a smooth buying experience, though a few customers have noted occasional delays in shipping. Overall, the store is well-regarded for its product variety and professional support, making it a popular choice for car audio upgrades.

Review Rating Chart

Google: 4.3/5

Yelp: 4.0/5

Facebook: 4.5/5

Trustpilot: 4.2/5

BBB: 3.8/5

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Reviews & Ratings

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3.9
(548 Reviews)
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freddy perdomo
freddy perdomo -Google user
a year ago
Hello, many thanks to Coraima and Phove for their excellent service and great patience. We are a small company in the state of Maryland and we have received the corresponding and necessary help whenever we have requested it. They are a very good team. I...Read More
Santo Polanco
Santo Polanco -Google user
Edited a year ago
I recently had the pleasure of receiving assistance from Anne in updating the software on my 13.6" Vertical Screen Android 12 Fast Boot Navigation radio. She provided exceptional service, ensuring that my AC would work seamlessly with the new unit. Anne was knowledgeable, patient, and...Read More
The cutting edge contractors, inc
The cutting edge contractors, inc -Google user
a year ago
Purchased my 2021 Nissan Titan head unit and works perfectly so far.. Not a lot of market for a good quality head unit and services from Phoenix Automotive.. Coraima was very helpful in going over all the functions of my new unit.. ...Read More
julian lewis
julian lewis -Google user
a year ago
Great radio !!! 2012 silverado lt crew cab !! I had no issues with the installation, and all went just as promised. It works well no lagging, BUT... I wouldn't try to have high memory apps running in the back ground, ...Read More
Manny Ramirez
Manny Ramirez -Google user
a year ago
Very good Tesla-style stereos. Coraima is a very helpful person and she will do her best to give you a really good customer service. I have bought many stereos with her and I’ve never had any issues with them. I recommend this place for your...Read More
A Noid
A Noid -Google user
a year ago
They got the Tesla size screen to me in about a week. 12.1" vertical screen for my 2011 Mustang GT California Special. Stereo worked right off. Steering wheel, AC fans stereo volume and fast forward and rewind all worked. Heated seats as well. About a...Read More
Nick Novak
Nick Novak -Google user
5 months ago
The 12.1” Android 13 fast boot Vertical Screen Navigation Radio from Phoenix Automotive is an excellent upgrade to the factory radio in my 2008 GMC Sierra pickup. Should have done this years ago. It was easy to install, and with help from tech support, was...Read More
Jonadab Cardenas
Jonadab Cardenas -Google user
5 months ago
13.6 inch radio fit perfect on my 2020 Ram 2500. From placing ordering to receiving the Radio it was around 2 weeks. All connections came with it plug and play. Had technical support help me adjust some settings which took about 5 minutes. Great Radio.
Yung ohgss
Yung ohgss -Google user
a month ago
Nice service they help out with everything and my ford f150 came out great amazing job Coraima help a lot hard worker👏🏼 …
Mike James
Mike James -Google user
9 months ago
Was on the fence for a very long time, I read a lot of reviews saying that these units take forever to come in, don't work they way they are supposed to and the tech support is garbage. I wanted to tell that was...Read More
Travis Cho
Travis Cho -Google user
10 months ago
Excellent product and wonder support. I’ve received better support than the name brand companies like Alpine, JBL, Crutchfield and etc… not only do they respond very fast, they are very respectful. Definitely glad I am a customer! My old 2010 Toyota Sequoia now feels like...Read More
Paul Nunez
Paul Nunez -Google user
6 months ago
Got mine Installed by them and they did an excellent job would recommend and thanks to Coraima from Phoenix Automotive she made it all happen thanks 🙏 …
euge copaev
euge copaev -Google user
a year ago
I just purchased the unit, looks aside ( it looks awesome 😎) it was an easy setup basically plug and Play. I called customer support just to make sure I had everything set correctly and they took the time to confirm that everything I did...Read More
Rico Brad
Rico Brad -Google user
a year ago
I have 5 stars as of a few days after installation 8-6-24. Delivery was pretty quick, maybe alittle over a week Installation went pretty smooth for the most part. Customer service was actually …
Lorenzo Madrigal
Lorenzo Madrigal -Google user
5 months ago
Great quality. Great costumer service. Highly recommend working with Coraima helped with the whole process made it really easy.
Chevis
Chevis -Google user
3 months ago
My touchscreen deck looks great! It has really added to the appearance of my interior in my truck. I had it professionally installed. There was an issue where my A/C wasn't working but tech support solved the issue over the phone. I would definitely buy...Read More
Mitchell Pine
Mitchell Pine -Google user
Edited 2 months ago
Great customer service. What a difference. I have a 2019 Ford F350 SXT that had a 5" screen. This is a great addition and upgrade. Take your time, think it though. It'll make your install easier. I had a snag, but customer support was...Read More
Chad
Chad -Google user
3 months ago
Have used a Phoenix Automotive radio in my 2013 Chevy Avalanche for a few years now. It really upgrades the system with more modern features. The Wireless Android Auto is a game changer. I've only had to contact support a few times for software issues...Read More
Ed sproles
Ed sproles -Google user
Edited 5 months ago
These units are great once you get the settings correct. The tech support is great and available anytime, set up appointment and they are very prompt getting back and resolving issues. If it's something they can't resolve with video chat they are great about forwarding...Read More
Viktor Polikarpov
Viktor Polikarpov -Google user
a month ago
This is my second purchase and Just amazing! Installed the stereo, thought maybe I did something wrong, contacted the company they did a Google call told me how to adapt it my car! Spend 2 days on Google finding the fix. Had the issue...Read More
dhiraj khanna
dhiraj khanna -Google user
3 months ago
Vin was very helpful. He spent 20 minutes on the phone with us directing a step-by-step record everything working except the GPS because you forgot to ask him, but we can do that later. He was extremely helpful and good and our system works really...Read More
Joshua Fox
Joshua Fox -Google user
4 months ago
Great product for your car even if you are not a DIYer. Initially plugged it into my car and it didn’t work. Called tech support on a Saturday and Sunday, and they were extremely helpful!! Mark help me on Saturday get the power to the...Read More
Tony Fornaca
Tony Fornaca -Google user
2 months ago
I came to the office to get a unit installed in my 2015 Cadillac CTS and I am in love with it. Coraima and the techs did a great job on the install and explaining how every single feature works. I am definitely pleased with...Read More
Tommie Renner
Tommie Renner -Google user
3 months ago
I'm extremely impressed with the service I received from Phoenix Automotive. I was having a persistent issue with my vehicle's head unit, and my technician, Jes, was absolutely fantastic. He took the time to thoroughly investigate the problem, and his expertise allowed him to isolate...Read More
Matt Foerster
Matt Foerster -Google user
4 months ago
Had questions during installation. IT was great and walked me through my issues. Installation went quick during with their help. The fit and finish of the product is the best I've seen on an aftermarket radio.
Jake Stanley
Jake Stanley -Google user
Edited 2 months ago
Coraima helped me with setting up an installation appointment and everything went smoothly, I'm happy with the new radio and all of its improved features over the stock system!
Jim Robertson
Jim Robertson -Google user
4 months ago
I had a problem changing the stock picture on my radio. I schedule a Tech appointment with JinJin. The tech was professional and polite. Solved my issue in five minutes. Best experience ever with customer support. …
Allan Robichaux
Allan Robichaux -Google user
5 months ago
I am very impressed with Phoenix Automotive. The ordering process and tech support is outstanding. The online visual aids are just impressive. I look forward to conducting business with Phoenix Automotive in the future. Kudos to Mark for …
FCD1964
FCD1964 -Google user
2 months ago
Phoenix Automotive took care of my issue with the update of my Android Head Unit for my 2017 Nissan Titan and the specialist that took care of my situation was top notch and I wish that I remembered his name but this company is the...Read More
Estefani Calderon
Estefani Calderon -Google user
2 months ago
“We bought a screen for my dad’s car and we absolutely love it! Coraima who helped us was very kind and explained everything clearly, which made it easy to understand. My dad is really happy with the new screen in his car.”

Features

Service options

check icon Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Payments

check icon Credit cards
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check icon NFC mobile payments

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