I recently visited the Peabody PGA Superstore while looking for a new three wood, which is my “go to” club for tee shots on most par 4s and 5s. Let me add that I have been playing golf since 1965, am quite set in...
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I recently visited the Peabody PGA Superstore while looking for a new three wood, which is my “go to” club for tee shots on most par 4s and 5s. Let me add that I have been playing golf since 1965, am quite set in my ways and can certainly be challenging as a customer! Above all, I don’t like to be “sold” and prefer a consultative and respectful sales approach.
Well, gladly and to my surprise, the entire team at the store blew me away and, after two hours and hitting at least a hundred balls with different clubs and shafts, I walked out with the three wood of my dreams, a Ping G30 Max, at a great price. They also slightly shortened the shaft and installed my preferred grip in minutes so I left with a club 100% tailored to my specifications.
In sum, my experience at PGA Superstore In Peabody could not have been better. The store is obviously stocked with the latest and greatest golf equipment but what really matters most is the people and every one of them were personable, extremely knowledgeable, great listeners and highly attentive to my comments and requirements. Sales excellence is about listening and asking questions and this team completely understands and embodies those skills. I wish to personally thank Pete Fallon, who patiently spent hours with me in the hitting area, and with whom I collaborated to arrive at the perfect configuration for me. I also complement Craig, Nick and Mike for sharing their knowledge and experience and for treating me respectfully, as a welcomed and highly valued customer. These folks totally get it. They were all good natured, relaxed and completely professional. They are good guys providing top shelf service - not so common these days. Bravo and thank you!!!