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PGA TOUR Superstore is a golf shop in East Palo Alto, CA.

PGA TOUR Superstore Review Summary

The summary is generated by AI, based on reviews.

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4.1
(139 Reviews)
5
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1
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Andrew
Andrew -Google user
a month ago
Management Should Try Shopping Here and See What We’re Experiencing”.Oh, PGA Superstore. I came in excited, ready to invest in some new clubs. But as I soon learned, not everyone on your team shares that enthusiasm for the sport or for customer service.Here’s what went...Read More
Juan Gargiulo
Juan Gargiulo -Google user
3 years ago
No Review Text
Michael Reed
Michael Reed -Google user
2 months ago
Terrible customer service, no one at the shop seems to be on the same page as anyone else who works there. Had to wait over 3 months for a pitching wedge and they still messed up the order to where I have to take the...Read More
H Kim
H Kim -Google user
6 months ago
Wow! What a miserable experience. These employees here must get customer service training at the DMV or the Post Office... wait, they're not as good as the people at either the DMV or the post office.They will see us in line waiting for...Read More
Marc Daniels
Marc Daniels -Google user
7 months ago
I don’t know what else to say, but Frank is one of the best associates I’ve ever ran into in a retail environment. He overheard me coughing and ran and brought me a bottled water, purely out of concern for my well-being.He even came and...Read More
Michael Miller
Michael Miller -Google user
a year ago
Called ahead to see about getting a club fitting. I was told that a quick club fitting was available for walk-in. When I arrived, I told a salesperson that I’d like to have a fitting done for clubs and they immediately asked what kind of...Read More
ITONIQ
ITONIQ -Google user
6 months ago
My opinion of the PGA Super Store in Palo Alto was already a positive one but it has shot up 10 fold in my recent visits. The reason for this is none other Jovan Tillman, the Assistant General Manager, who helped me out with a...Read More
Tom Barrett
Tom Barrett -Google user
a year ago
Garry is great! Went here to buy a new bag and decided to look at shoes. I was a bit lost (so many choices) but Garry came over and was a huge help. Knowledgeable and very friendly, he talked me through the options, asked me...Read More
Kelvin Shing
Kelvin Shing -Google user
a year ago
Called in to see how long it would take to re-grip 3 golf clubs. Said it would be 30 minutes. Went in right away to re-grip clubs and said it would be 20 minutes. Came out around 25-30 minutes. Great service and friendly staff. Wide...Read More
Raymond Chu
Raymond Chu -Google user
2 years ago
Great selections and excellent services. Best of all is their warranty on my broken shaft. It happened recently on my new driver I bought 60 days ago. PGA replaced my whole club at no charge. It’s truly beyond my expectations and I really appreciate their...Read More
christopher corley
christopher corley -Google user
2 years ago
Did a tour van fitting experience with Michael Anthony today. This was my third time doing a golf club fitting (competitors around the bay) and I was thoroughly impressed with Michael’s knowledge! We started by discussing goals for the session and ended up with the...Read More
Leesa Yim
Leesa Yim -Google user
2 years ago
A big golf store as the name indicated. Went in to look at some beginner's golf set and was looking lost when one of the staff, Nick came over and helped. He basically gave me more information about men and women golf club...Read More
Leng Han
Leng Han -Google user
a year ago
I did some fitting for Iron. Tried P790 and Paradym 7irons. Very different heads, Frank explained the importance of shaft weight and flex to me, which are very useful. P790 is pretty light in head, so I had 105g stiff (I insist on stiff) shaft,...Read More
Sarah A.
Sarah A. -Google user
3 years ago
Had a good experience trying out new clubs. Mr Michael was recommended by my friend and he helped me for a while get new clothes and some other stuff. We found the right set for me too! Unfortunately they have nothing in stock right now....Read More
Mark Warren
Mark Warren -Google user
2 years ago
Sirs, Recently I wanted to purchase a new putter. I did my research online and decided to go to East Palo Alto to your store. Although the price would have been substantially cheaper online, normally I believe supporting local businesses is a good...Read More
Jae Kim
Jae Kim -Google user
2 years ago
Went here on May 20, 2022 at around 5 pm. It was great because it had been a while since I met my dad and was going iron shopping for his new clubs. There were some great team members, the very tall associate and lady...Read More
Carlos Vargas
Carlos Vargas -Google user
9 years ago
I would like to sincerely thank Troy the store manager at the Palo Alto store for being very receptive and understanding for an issue with a return of my clubs for re-gripping. He listened to my issue did the proper and expected research and offered...Read More
Sean Foley
Sean Foley -Google user
3 years ago
Gary at the PGA Super Store is a Super Star.. He took care of my problem with a new driver and gave me the same driver with a much better top of the line shaft.. Gary was Johnny on the spot and called me every...Read More
P Nguyen
P Nguyen -Google user
9 years ago
Amazing customer service! These employees(John and Gordon) went above and beyond what I expected to make sure I had a great experience and got what I needed. Great place for golf stuffs !!This store is also a relaxed golf atmosphere with all the latest state-of-the-art...Read More
James Yates
James Yates -Google user
5 years ago
I was 100% planning on buying a new set of irons here today. The salesperson working at the launch monitors was tending to another customer so I patiently waited. He eventually grabbed a club for me and went back to other customer. I told him...Read More
saladbowlcpt
saladbowlcpt -Google user
4 years ago
What a store! From the weekend hacker to a pro, there is something for all. From clothing to accessories, this store has everything. The putting area allows everyone to try just about every putter on the market. The multiple golf swing evaluators/simulators give everyone a...Read More
bshimo2
bshimo2 -Google user
7 years ago
Some sales staff are extremely rude. I won't go back and wouldn't recommend this store. After playing very limited golf for several years I am starting to get back into it. Last driver I bought is years old. I went in to this store for...Read More
J’M N’M
J’M N’M -Google user
3 years ago
Me and my mother in law went in to this store today and had a very unpleasant experience and went straight to Golf Galaxy and spent 3000 bucks. We found a women’s 10 piece golf set we liked but the drivers looked used and...Read More
Jen H
Jen H -Google user
7 years ago
Probably the worst customer service I have ever experienced. Had a custom club ordered and it didn't arrive. When inquiring as to the delay, the associate I spoke to was EXTREMELY rude and unhelpful. I had to ask if I was bothering...Read More
Aline Brencklé
Aline Brencklé -Google user
3 years ago
Awful in store experience. You have to walk around for 20 min before you find somebody to help you. We were looking for 2 full golf sets and when we finally found the place in the store where they were sold, they had no...Read More
Golfman 88
Golfman 88 -Google user
3 years ago
Well this was a degrading experience.I'm in on business and wanted to get a full set up for this location when I'm in the territory. I took an Uber in and walked in with my backpack. Knowing that it is probably against the policy, I...Read More
Abdul Iqbal
Abdul Iqbal -Google user
11 years ago
I LOVE this place! They took over the space from an old Best Buy and it's HUGE. The selection there, especially for apparel is better than any Bay Area golf store and even better than most online retailers. They are also pretty good with pricing...Read More
Cali Maki
Cali Maki -Google user
3 years ago
Bought an item and waited for a week and a half. Then I received an email saying "Unfortunately, we've had to cancel all or a portion of your order. We apologize for any inconvenience this may cause. The item(s) listed below were cancelled from...Read More
sumi seo
sumi seo -Google user
3 years ago
I had regrip on my 2piece grip putter. I requested to put lower to first lower grip, but they did not. So I went to fix it. However, the clark (i will post later) barely looked at my putter and said "oh,...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards