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PetSmart is a pet supply store in El Segundo, CA.

PetSmart Review Summary

The summary is generated by AI, based on reviews.

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4.4
(745 Reviews)
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1
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Heather Nicole Eisfelder
Heather Nicole Eisfelder -Google user
3 years ago
Such a large, clean and friendly location! The staff is always welcoming and helpful. This is a large PetSmart so they have a lot of options on pet supplies and food. There are fish to see, cats and a grooming station. It is...Read More
Kaitie Peterson
Kaitie Peterson -Google user
6 years ago
The staff has been SO helpful along the way of my fiance and I getting our little furry guy!! From kennels to dog tags, they have been great to answer questions about anything and point out ways we can save money with deals and promos! I...Read More
Chong Yun
Chong Yun -Google user
2 years ago
It was a warm summer day. My dog doesn't like the warm weather. He loved to go to the beach. I decided to take him to the Manhattan Beach. I drove to the "Pacific Coast High Way" to the North side. Unfortunately, I forgot...Read More
Jon Winston
Jon Winston -Google user
5 years ago
My puppy loves to go shopping and visiting his friends at PetSmart El Segundo!
Gilma Castro
Gilma Castro -Google user
Edited 9 months ago
Great groomers, my dogs love them.
Naida Richardson
Naida Richardson -Google user
5 years ago
Great Groomer.... Maddox comes every 3 week's to his favorite Groomer Cynthia
Donovan Moore
Donovan Moore -Google user
a year ago
I am a major proponent of publicizing positive experiences. This is my first time taking my pet to this grooming facility. He had an appointment with Connie. I could feel their high energy as soon as I walked into the grooming salon. The morale appeared...Read More
Journey Kan
Journey Kan -Google user
2 years ago
Our 11-month-old big baby, Moose, is a sweet boy, but previous grooming appointments have been really challenging to get him to not be anxious (and annoying). I was so happy that the grooming team was so kind and helpful, especially Betty and we cannot wait to...Read More
Jill Ines
Jill Ines -Google user
Edited 4 years ago
Dog training has been great! I signed my baby up for all three levels of classes and she has had a great time so far. Tori is awesome! She definitely has a special talent for dog training!
Livia Zetina
Livia Zetina -Google user
4 years ago
Vet at this PetSmart especially Dr. D is the best. Including all the staff. Erika thank you for your info and the handling of my baby Milo.
Lacey N
Lacey N -Google user
a month ago
We live near a PetSmart but will always drive the extra 10+ minutes to come to this location. The staff, like Valeria, Tiffany, and Ariana, have always gone above and beyond for us + our two pups Brandi & Sadie. Even after not seeing them...Read More
Angel Garcia
Angel Garcia -Google user
a week ago
By far the best location, fast and speedy check out register, unlike other locations. Good job to this location, our pet parents are grateful. 🐶 🦮 😻 🦜 🐢 🦎 …
Abel Moreno
Abel Moreno -Google user
a month ago
The was helpful when I was looking into getting crickets and keeping them alive longer to feed my mantis. Quick and easy stop during lunch.
A Google User
A Google User -Google user
a year ago
I’m giving this review based off of my experience. The grooming salon took my baby as a walk in on the same day. I was reluctant to go back to PetSmart because of my experience at the Hawthorne location but I’m glad I was able...Read More
Jamecia Brooks
Jamecia Brooks -Google user
a year ago
It true when they say you can only get things in certain areas. This Pet Smart has just about everything in stock. I had to come to this one to get a kennel for our new edition to the family because they didn’t have any...Read More
Christina Starr
Christina Starr -Google user
a year ago
I can not Thank you enough! I work nights at the hospital and you graciously accepted my dog "Baby Boy". I confused my days and mixed up the schedule. I was able to drop him off with your groomers. Holy cow!!!, my boy looked so so cute....Read More
Genevieve S
Genevieve S -Google user
2 years ago
I left after checkout without a bag, and the cashier came out to the parking lot to ensure that I had received the items I had purchased. It was a pleasant surprise, because I didn't notice it was missing after over ten minutes.
Alexis Trinchan
Alexis Trinchan -Google user
3 years ago
Wonderful customer service at this location. I appreciated the young gentlemen that took his time in helping me understand each product I needed for my cats. It’s not everyday you come across someone with patience & great attitude, this store has a great team working...Read More
Eric R
Eric R -Google user
5 years ago
This place is the best! We found the newest member of our family (a green cheeked conure named Mango) there. The staff is very friendly, enthusiastic, knowledgeable, and helpful from start to finish. I'm not usually a huge fan of big retail stores as the process always...Read More
Stephanie Baker
Stephanie Baker -Google user
5 years ago
I highly recommend the grooming salon here at this specific location. This was my first time bringing my pup in the get groomed. The staff were all very friendly and knowledgeable. The process was so easy from making the appointment over the phone to picking...Read More
Celeste Moucheboeuf
Celeste Moucheboeuf -Google user
Edited 3 years ago
Ordered over the phone, store was in stock with everything I needed for my pet. Order filled quickly. Recieved e-mail, left for store, parked in area clearly marked for pick up. Phoned from my car, opened trunk, nice fella put my purchases in, then...Read More
Izabel Grey
Izabel Grey -Google user
12 years ago
5 stars for the store (very friendly, clean and good prices) 100 stars for training classes with Chris (he is amazing) unknown stars for Grooming They need different sections to review the store, grooming, training and vet services. However, I guess they all add up to be one...Read More
u s
u s -Google user
3 years ago
This Petsmart is awesome. Arlene was extremely knowledgeable and helpful . The product I was looking for was out of stock, but she walked me through a series of other brands, and as result, I went with the suggested brand and my dog loves...Read More
Marshall Naiman
Marshall Naiman -Google user
5 years ago
The employees at this location are very nice and kind. They were helpful and didn’t rush me. Prices here are not the best, (little high) but they have a nice selection I would shop here in future. Store was...Read More
Larry Conway
Larry Conway -Google user
5 years ago
Best Pet store in the whole south bay. The staff are amazing and always make their customers feel welcomed. I have been shopping at this location in El Segundo since it opened. I also have had my cat Miss Diva under Dr...Read More
Christina Coleman
Christina Coleman -Google user
Edited 2 years ago
Spa day for my little one always goes well here. The chihuahua in him responds well to their nail grinding service. All staff is friendly and helpful and the pricing is reasonable.
Engleman Family
Engleman Family -Google user
4 years ago
We recently got a puppy so everything is new to us. I called in prior to my store visit and spoke to a very knowledgeable guy who answered all my questions about Bixbi Wet Food. Super helpful! When I came into the store I happen...Read More
JR Curley
JR Curley -Google user
10 years ago
Super nice staff who greet you when you enter, and seem genuinely happy to assist! This store has a grooming department tucked in the back of it, as well as a dog training area off to the right. …
Angel LaShaye
Angel LaShaye -Google user
5 years ago
I had too many glasses of champagne the night before my visit here at my local petsmart but I promised my three year old we would get her a fish. The fish helper, (if you will) was super quick and helpful in pointing me to...Read More
Lolita G
Lolita G -Google user
3 years ago
I actually went to the veterinary section of the store. Overall the staff in the store are very friendly and helpful. For a pet store it's very clean and super organized. Banfield Pet Hospital (in the store) the staff is very loving with your pets...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

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