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PetSmart is a pet supply store in Honolulu, HI.

PetSmart Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(607 Reviews)
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1
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Conrad vierra
Conrad vierra -Google user
Edited 2 years ago
This is a very friendly enviroment and family oriented. Pet friendly also might I add. We went in to lool at fishes and ended up coming home with a domestic shorthaired kitt3n named oliver.
Rai Melz
Rai Melz -Google user
Edited a year ago
This was our first trip to this location and we fell in love. We ended up adopting two kittens from their lot. We went inside to spend time with the kittens and when we met these two, they were ours. The adoption...Read More
Mina Mcbride
Mina Mcbride -Google user
5 years ago
I am pleased with their new looks. Thank you Michelle for taking care of my babies.
Ivan Erickson Galang
Ivan Erickson Galang -Google user
7 years ago
Groomers are really nice. They open early to accommodate customers for groominh. Kerri-Lynn is so professional. You can say she loves her job.
Rae Vill
Rae Vill -Google user
3 months ago
I am so grateful for PetSmarts grooming crew. They were able to accomodate my dog on the day of for a simple nail trimming and buffing. I normally frequent another establishment, which I will not be going back to due to absolutely RUDE employees and...Read More
Mike Higa
Mike Higa -Google user
Edited 4 years ago
If there website has a lower price than the store , the store will honor the price, all you have to do is show them the website price.
Michael
Michael -Google user
5 months ago
We only needed a couple of items which one was a difficult find. We spoke to one of the team members and she was very knowledgeable. He knew exactly what I was looking for and the item was retrieved.
Vita Garcia
Vita Garcia -Google user
2 months ago
Super clean store, great selection of food and all other things for animals, professional and friendly staff, good atmosphere! Mahalo!🌺🤙 …
Osamu Ono
Osamu Ono -Google user
5 months ago
I like PetSmart better than Petco. I think the prices are cheaper than Petco, so I usually buy my fishes here
Jacob Martinez
Jacob Martinez -Google user
a year ago
Wowwwww!!! We found our pedigree here same price as mainland! Totally worth all the snacks and toys for our fur baby. Even the staff here super nice and even hooked us up with a coupon. Definitely recommend and we Will be back
Bonnie C.
Bonnie C. -Google user
a year ago
Wonderful groomers for older nervous dogs. Free parking is abundant, secured and at a convenient location. The Ross store is in the same shopping center.
Reuben Xdanao
Reuben Xdanao -Google user
2 years ago
Wonderful first experience with grooming department. When we picked up our dog he was beautiful ! Everything we wanted done was done with excellence. Groomer very patient and knowledgeable about our dogs breed and didn't force him to do anything he struggled with. So loving to...Read More
Leon BIGPAKE Ho
Leon BIGPAKE Ho -Google user
11 months ago
This location inside is really clean and the staff is awesome. The parking lot area is nasty and smells like urine. But the store had everything I needed.
MI_Commo Gaming
MI_Commo Gaming -Google user
a year ago
I wish the location was better but the store itself is really nice. It is stocked with tons of brands of food for all sorts of animals. The toy selection for cats is really good, and mine love the toys. Staff have been friendly every...Read More
Rayne Lau
Rayne Lau -Google user
a year ago
Despite being in a very challenging location, service was friendly and prices good. They were the only store to carry the limited ingredient food I needed for my best friend. My new favorite pet store!
psy101514
psy101514 -Google user
4 years ago
It's nice to have a Petsmart in town. They have a really good way to display their products as well as their pet fish. It's very organized and the customer service is really good. The staff is very helpful and friendly. Cleanliness is good and...Read More
Melissa Baca
Melissa Baca -Google user
a year ago
Highly recommend training classes with Teneshia. If you’re on the fence about paying for the classes, they are the most affordable I’ve seen here and very helpful. Teneshia is the only trainer at this store and she’s amazing. She’s very hands on and personal with...Read More
Barbara Webb
Barbara Webb -Google user
2 years ago
Ruth is absolutely the best! If you want your dog groomed, right, ask for her when booking your appointment! She is gentle with our dogs too. They love her, when we say, "You wanna go see Ruth?" They get so excited!
Asia Che
Asia Che -Google user
4 years ago
Staff is usually friendly and helpful. I take my dog here to get groomed and he has looked great each time. Items are a little pricey, but sign up for email special offers and coupons. They almost always have a coupon.
Mark Hodgson
Mark Hodgson -Google user
a year ago
Well stocked with supplies for most pet breeds, and also have a grooming salon in the building. Be aware, although there is a large homeless population on the street outside, they have never bothered me when I have been shopping here.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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