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Petco is a pet store in Austin, TX.

Petco Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(752 Reviews)
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Peter d'Harcourt
Peter d'Harcourt -Google user
2 years ago
Love to go there to look at pets such as kittens, rodents, fish, and reptiles! The staff will even let you visit with the kittens if you ask them
Romain
Romain -Google user
2 years ago
Dwayne was ultra helpful in helping me find products and teach me what I needed for my new aquarium. And to remind me to not be in in a hurry to add fish before getting the water chemistry in balance first.
Tiffiny Spillman
Tiffiny Spillman -Google user
Edited a year ago
We just got 2 dwarf hamsters and are absolutely pleased! Anything you need to know about reptiles and small animals, Jackie is your person! She's AMAZING and incredibly knowledgeable! Thank you so very much!
Esther Meredith
Esther Meredith -Google user
4 years ago
Took my Cooper here today for his first grooming appointment. We we're both nervous. The staff was super friendly, they made sure Cooper felt comfortable with them and that I felt comfortable leaving him with them. Paula did a amazing job with him. He went...Read More
Chrystina Edwards
Chrystina Edwards -Google user
2 years ago
This is a review on their grooming. My pyrenees mix enjoyed a bath with a long brush out and manicure. The groomer brought my dog back to me happy, and looking like a million bucks!
Nathalia H. Ochoa
Nathalia H. Ochoa -Google user
3 years ago
I have taken my dog to this grooming location for a long time. I used to live in the area, and now that I live further away, I don't mind driving to take him for baths once a month. The manager at this location is...Read More
John Good
John Good -Google user
4 years ago
Brittney is a super groomer. Did a great job on my Shih Tzu. My dog was in a great mood when I picked her up too, so she is obviously very gentle. Hair and nails all looked good. I can definitely recommended her.
ricky church
ricky church -Google user
4 years ago
very kind to me & my dog, let me take her into the bathroom w me bc i had diarrhea (not petcos fault). my princess now has lovely trimmed nails for her walks on the concrete sidewalks and digging her little holes underneath the pomegranate...Read More
LaDonna White
LaDonna White -Google user
3 years ago
The young lady that helped me please forgive me for not remembering your name you were so helpful and I want to thank you so so much. Please if your out and about and need some toys, food, etc please don’t hesitate to shop at...Read More
Jess Wade
Jess Wade -Google user
2 months ago
Grooming - Maddison did an amazing job on Birdie and I truly appreciate how happy she was when I picked her up and how great she looked. Thank you so much for taking care of her. We definitely will be back.
Verna Merlene
Verna Merlene -Google user
2 months ago
Excellent experience I got to fill my pet fix by looking at all the pets there. I was thinking about purchasing some guinea pigs! I did find two of the cutest little doggie cap! Had a great time!
Michael S
Michael S -Google user
5 months ago
My corso was pleased. If he could speak, Petco's grooming was excellent and friendly. I have been to many groomers and am often disappointed. Petco grooming was affordable, and the results were fantastic.
Kelly Garriott
Kelly Garriott -Google user
7 months ago
Very nice and clean. Employees are helpful and nice. Seemed like they were happy to work there. Easy to find help and products. Wish I had more money I'd have gone home with baskets full. I recommend this store 💯%. Plus they deliver same...Read More
natasha doby
natasha doby -Google user
a month ago
I am extremely satisfied with the service I received from Snestlie. She was pprofessional and resolved my problem. I am very happy with her service.
Ashley Blankenship
Ashley Blankenship -Google user
a year ago
I love Petco! They are a little bit overpriced compared to buying stuff on Amazon or what have you but you can’t beat the Customer Service experience. if you sign up for their free rewards program, then you get deals and discounts. In addition...Read More
Kristen McNeel
Kristen McNeel -Google user
a year ago
Kaitlyn B with the grooming team was absolutely fantastic! Our pupper is a pretty nervous but gentle guy. Kaitlyn was extra patient and kind to him. Plus she did the best job cutting his nails of anyone in the past 9 years. Great work!
Cecilia Fitzgerald-Cook
Cecilia Fitzgerald-Cook -Google user
10 months ago
The folks who work here were really kind and helpful when I had an unusual merchandise return request today - I really appreciate that! They also price match against other pet stores, which is great.
Jared James
Jared James -Google user
a year ago
Petco, where the pets go. The staff is always friendly. You can tell they are overworked and underpaid but they still smile. Thank you for letting your joy outweigh your drudgery. I would feel better shopping with a company like this if they paid a living...Read More
Julie Ellis-Tollemache
Julie Ellis-Tollemache -Google user
a year ago
Love the employees at this Petco. I've taken many dog training classes with my own and my partner's dog. The trainers are patient and knowledgeable. Been going there at least a decade and plan for many more.
Rolando Huerta
Rolando Huerta -Google user
Edited a year ago
You and your best friend will be taken care of for sure. I had exceptionally great customer service and it just felt really nice to have someone shop with you for about an hour going over different things that you may not have thought of....Read More
Megan Katherine
Megan Katherine -Google user
a year ago
I took my dog here for grooming - bath, brush, and teeth care. Gabby was a wonderful groomer. She was kind with my dog. When I picked my dog up, she was happy and tail wagging. Kira felt and smelled clean.
Mary Gilroy
Mary Gilroy -Google user
3 years ago
I recently had my dogs, Chopper and Mumford, groomed by Brittany and Paula and I was very pleased with how the dogs turned out and their amazing customer service. They were very patient, understanding, and compassionate while working with …
Saralynne Tsiaku
Saralynne Tsiaku -Google user
6 years ago
The gentleman in the fish department was friendly and helpful, which I expect, but also surprisingly knowledgeable, which I don't expect most of the time at a big box store and was pleased to discover. We had a pleasant, interesting …
Skye Mendez
Skye Mendez -Google user
2 years ago
Love taking my dog here for grooming! It’s affordable, efficient and they do a great job with nail buffing. For a great service, you can’t beat these prices!
Tina Campanella
Tina Campanella -Google user
4 years ago
Staff is friendly and knowledgeable. I spoke with Brandie in grooming about getting my daughter's Australian Shepherd groomed. My consultation with her left me confident he was in good hands. Brandie booked his appointment with her as the …
Diana Paiva
Diana Paiva -Google user
a year ago
Incredible, 5 star service and wonderful, caring staff! I adopted a cat at this Petco, and I was so surprised by the warm welcome and excellent guidance I received from Azul. She did an outstanding, superstar job helping me shop for my new …
Brandie Astran
Brandie Astran -Google user
Edited 5 years ago
Everything you want and need in one place. Staff and groomers are amazing and knowledgable. All the manager and staff love the animals and are extremely excited to help. And are very knowledgeable. Maya and Kenny the trainers are the best …
Jeffrey Metzger
Jeffrey Metzger -Google user
a year ago
Great staff. Walked me through my aquarium purchase. Even carried to car for me. Super selection. Super prices. Highly recommend.
cree Robinson
cree Robinson -Google user
2 years ago
Extremely excited that my bear finally looks like a cute labradoodle . His first haircut went perfect . Would highly recommend. It’s scary trusting someone with your pet but the staff did a awesome job
alexis dinh
alexis dinh -Google user
2 months ago
came in for an exchange and skylur was super helpful

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments