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About

Penz Automotive Group is an used car dealer in Rochester, MN.

Penz Automotive Group Review Summary

The summary was generated by AI, based on reviews.

Penz Automotive Group is a trusted used car dealer with a reputation for providing excellent customer service and a wide selection of quality vehicles. Reviewers praise the friendly and knowledgeable staff, fair prices, and hassle-free buying experience.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Cars.com: 4.7/5

DealerRater: 4.9/5

Facebook: 4.6/5

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Reviews & Ratings

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3.7
(28 Reviews)
5
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Chris Proell
Chris Proell -Google user
3 weeks ago
Great experience! Esad went above and beyond anything I would have expected!! Best experience with the entire team that I’ve ever experienced in my 50 years of buying cars!!! Thanks to them all!!! I’ll be back for my next car.
C Carson
C Carson -Google user
a week ago
The experience was very positive. Trevor met us and took complete control of our visit. He gave us a time that the car would be ready and that time was accurate. He gave a thorough review of the inspection and sent us on our way....Read More
Emily Servick
Emily Servick -Google user
4 days ago
I would highly recommend Penz Subaru of Rochester. Isaih was an incredible salesman to work with. He was very personable, professional, and truly cared about making the whole process seamless for purchasing my new car. Caleb and Alex were also both wonderful to work with....Read More
Paula Ziems
Paula Ziems -Google user
a week ago
David was very friendly and talked me through everything that was going to be done. The waiting area was perfect as I had work I do and was able to sit at a desk. Snacks and beverage was a very nice addition! I wouldn’t...Read More
Rochester MMSS
Rochester MMSS -Google user
a week ago
Service was friendly and timely. Repair was expected to last at least 6 hours, maybe extend into days depending on part availability and complexity of the issue. Loaner car provided. Turned out the service was completed in 3 hours, all covered under warranty....Read More
Lynda Griebenow
Lynda Griebenow -Google user
3 weeks ago
My experience with Penz Subaru Rochester was great. John, the service Mgr was extremely accommodating. I did not have an appointment but needed urgent care as I was about to embark on a major road trip out of the country. There were no...Read More
Bridget Hermans
Bridget Hermans -Google user
2 weeks ago
Madysen checked me in and kept me informed during my oil change. They were quick and efficient. I received an evaluation of my car’s condition and a list of suggested services. She did not pressure me , which I appreciated. It was a professional,...Read More
Danielle Teigen
Danielle Teigen -Google user
2 months ago
We had a very nice experience with Arizona at the Nissan/GMC location! She was very helpful, answered all our questions, there was no pressure, everyone worked together so nicely and all the staff was so welcoming and kind to each other also. We stumbled upon...Read More
Jeremiah Simmons
Jeremiah Simmons -Google user
Edited 3 weeks ago
They were able to accommodate me last minute because I hadn’t made an appointment when they called me to check my car. It can be challenging sometimes, but they managed to squeeze me in today before I left town for my car’s checkup. They also capped...Read More
Randy Ness
Randy Ness -Google user
2 weeks ago
Ricky was very friendly & efficient in taking care of our Forester service yesterday! He easily & quickly set up the rental car when our service work time was extended. He was a pleasure to work with.
Kerrie Wulf (Tkk9in)
Kerrie Wulf (Tkk9in) -Google user
2 weeks ago
I drove 6hrs for a test drive & would gladly do it again. Elliot and Alex were extremely helpful. Not pushy in anyway. They even delivered my vehicle after purchase. Best dealership experience I've ever had.
David Wolter
David Wolter -Google user
a week ago
2020 Outback, Thermostat issue; Subaru needs to recall and replace with a Thermostat that is manufactured to work. Each 2020 owner needs to be notified that the Thermostat and sensor are covered by WARRANTY. My original Thermostat failed open at 55,000 miles and a new...Read More
Neverlyn Anderson
Neverlyn Anderson -Google user
3 months ago
Neysa, Kevin and Alex in Spring Valley were truly a gift to work with! They were knowledgeable, understanding and helpful. It will be our pleasure going back for our next purchase! We never felt like we were just another sale, it felt as if we...Read More
Michelle klinger
Michelle klinger -Google user
a week ago
This dealership is truly amazing. We have purchased our Subarus through other dealerships and we never received such exceptional service and care. I bought my forester while doing appts at Mayo, when they didn’t have the hitch I wanted to add to my new car...Read More
Danielle Timm
Danielle Timm -Google user
3 weeks ago
This dealer has always been upfront regarding timing, items found that need repair & addressing issues. I didn't buy from them but I'm treated so much better here from a service side the the Cities dealer that vehicle was purchased from. I'm driving...Read More
Ashley Hennager
Ashley Hennager -Google user
a week ago
Every person we interacted with at this location was kind and knowledgeable. They were also patient with us when we needed to communicate back and forth before our appointment. Highly recommend the Rochester Penz team.
Michelle Lynn
Michelle Lynn -Google user
2 weeks ago
The young gentleman running the show as I pulled in, from start to finish gave best customer service!!! The shuttle driver was very friendly. Overall, it was my best experience in the service department!! Amazing!!
Wendy Bublitz
Wendy Bublitz -Google user
2 weeks ago
We were very pleased with working with our salesman "Elliot", He was knowledgeable on the features of the vehicle we were interested in buying and helpful with our Q/A . He introduced us to all the staff departments at Subura, and they also listened to...Read More
Tori Isetts
Tori Isetts -Google user
4 weeks ago
Rickey was extremely helpful and professional! I appreciated his thorough and timely communication. He made my first experience having car troubles very easy and answered all of my questions.
Joseph Keefe
Joseph Keefe -Google user
2 weeks ago
My business with Penz, specifically Esad, was great. Fortunately, going in I knew exactly what I wanted and Esad helped make it happen. I was able to communicate primarily via email, and get all the information set up prior to setting foot into the dealership....Read More

Features

Service options

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

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check icon Car wash
check icon Oil change
check icon Repair services

Payments

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