Stellar Pedego Expertise, World-Class Customer Service and Down-to-Earth, Community FocusTL;DR ~ I needed my Pedego bike tuned up and, come to find out, have its tires fixed, too. I called Jeff the owner to understand what my options were. Long story short: Jeff answered all...
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Stellar Pedego Expertise, World-Class Customer Service and Down-to-Earth, Community FocusTL;DR ~ I needed my Pedego bike tuned up and, come to find out, have its tires fixed, too. I called Jeff the owner to understand what my options were. Long story short: Jeff answered all of my geeky questions with patience and expertise, and fixed my Pedego quickly and professionally. Outstanding!Long version: If you're on the fence, deciding to buy or rent a Pedego, I highly recommend visiting Jeff's Pedego shop in downtown Menlo Park. He offers a wide variety of Pedego bikes, accessories and services, and sincerely cares about providing excellent customer service. It's uncommon to find such authentic, service-orientated businesses these days. But, Jeff's straightforward common sense and kind, humble demeanour make him a rare gem amongst retailers.P.S. ~ I just got back from a 12-mile ride on my Pedego Stretch. Wheeeee!!!! SO MUCH FUN!!! I sang "Country Road" at the top of my lungs... Um, just because I felt like it. LOL ;-))