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About

Party City is a costume store in Lake Zurich, IL.

Party City Review Summary

The summary was generated by AI, based on reviews.

This Party City location offers a wide selection of costumes and accessories for various occasions. Customers praise the friendly and helpful staff, but some mention that the prices can be a bit high.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.3/5

Sitejabber: 4.5/5

Trustpilot: 4.2/5

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Reviews & Ratings

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4.3
(164 Reviews)
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Dennis M
Dennis M -Google user
2 years ago
Super helpful staff. Walked me to the exact spot of the product I was looking for
Mayra Hernandez
Mayra Hernandez -Google user
7 months ago
First time buying in this location. Team members really nice. Helped me with all I need it. Really kind to my babies. Tank you.
Joanne Friedrich
Joanne Friedrich -Google user
2 years ago
I wanted to send a balloon bouquet to my nephew for his 8th birthday for same day delivery. I went online & spent lots of time choosing what I wanted, which balloons, & picked out a Sonic Hedgehog animal to add to it also. I...Read More
T Mays
T Mays -Google user
a year ago
Went there to buy balloons, etc for my mil’s 95th birthday. They were fantastic, right on time, bagged up beautifully. We received numerous comments about them throughout the night. Thanks Cheryl and Rob!
Lauren Esenberg
Lauren Esenberg -Google user
3 years ago
I always have a wonderful experience at this store. Everything is clean, organized and well stocked. They carry a wide selection for every occasion/theme. The staff is friendly and the manager, Rob, is incredible! He’s nice, polite and goes out of his way to help!...Read More
Denise Frendreis
Denise Frendreis -Google user
3 years ago
It was my wife's 60th birthday and I had to make the house feel special mid week with everyone working. Party city was so helpful in gathering 60 themed balloons, plates, napkins assorted hanging things, and my wife loved all of it! I am so...Read More
Caitlin Carlock
Caitlin Carlock -Google user
a year ago
I am ashamed I didn't catch his name but the manager/cashier was absolutely amazing. He gave me some advice about balloons I hadn't even purchased from PC and was able to inflate some balloons I selected right away.
Theresa
Theresa -Google user
a year ago
I Had a fun experience shopping here with my granddaughter. We found everything we needed with the help of a fun and knowledgeable associate named Jasmine.
Bridgid Radtke
Bridgid Radtke -Google user
5 years ago
I just threw my girls a birthday party and we were able to get everything we needed. We even bought a ton of props for our photo booth. We really had a blast looking up and down the aisles for fun decorations.
Monica Salazar
Monica Salazar -Google user
5 years ago
Literally just left the store and HAD to leave a review! Everyone was super friendly, and a store associate, Jamie was extremely helpful with my many questions and requests, she was in the Halloween spirit, and just very friendly!
Helen GL
Helen GL -Google user
5 years ago
A gentleman working there was so helpful to me when I was decorating a float. He patiently went out of his way to help me find all the piñatas that would fit our theme.
Pamela Hallett
Pamela Hallett -Google user
3 years ago
The variety of items was a bit overwhelming for me but my daughter found everything she was looking for for my granddaughter's birhday....for 18 children!! They loved it.
Sue Borresen
Sue Borresen -Google user
7 years ago
We needed some signs for a sub division garage sale. Dawn helped us and printed them on the spot. Much cheaper than a sign store. Very pleased!!!
Kasia W
Kasia W -Google user
3 years ago
Good experience, the staff knows where things are and is very helpful. They answered all my questions and made suggestions that helped me save on delivery cost!
Layla Drawdy
Layla Drawdy -Google user
2 years ago
Kenia was the sweetest. She went above and beyond and helped me find everything I needed!
Patricia Dominguez
Patricia Dominguez -Google user
4 years ago
Came here to buy a Halloween costume. Their staff are helpful and knowledgeable. The store is super organized. 👍🏻 …
Ella McNeil
Ella McNeil -Google user
5 years ago
Love this store as well the have every perty need and more, costumes, for every need, or birthday items and more and candy.
Theresa Grom
Theresa Grom -Google user
6 years ago
Can't go wrong here. Great selection, lots of colors and themes, and an ample parking lot.
Matt Dudek
Matt Dudek -Google user
4 years ago
Great customer service. Rob will do whatever it takes to make his customers happy.
Luanne Lane
Luanne Lane -Google user
2 years ago
Quickly refilled helium in large balloon we had from prior party.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments