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Party City is a costume store in Hurst, TX.

Party City Review Summary

The summary is generated by AI, based on reviews.

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4
(448 Reviews)
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KURTINA BOLDEN
KURTINA BOLDEN -Google user
5 years ago
We went for a Dr. Seuss event. It was good for the kids, but did look as if they weren't expecting a lot of people so they didn't make it big or maybe i thought. I am a teacher. They read the book, did a...Read More
Fran Henderson
Fran Henderson -Google user
a year ago
Ballon stayed up for over a week! Professional and friendly staff.
Lindsey McGonigle
Lindsey McGonigle -Google user
4 months ago
The people working there are very nice. They went out of their way for me when they didn't have to. If I had more regular party needs, I'd frequent them more often. I don't, so I'm going to leave a review instead. Be nice to...Read More
Natalie Williams
Natalie Williams -Google user
4 months ago
The service was horrible. The sales person was no help over charged me and did not give me all my ballon’s. When I spoke to the mama about it she got irritated and said the price was correct when in fact I had been overcharged....Read More
Carolyn Sanchez
Carolyn Sanchez -Google user
4 months ago
Love the store manager Raneisha. I hope I spelled your name right! You were so sweet and professional! Thank you again! The store is very clean and organized 🫶🏼 …
Jose Martinez
Jose Martinez -Google user
9 months ago
The manager DeNessa at this store is so rude and unprofessional. She treats her employees very poorly. The way she speaks to them is very degrading. There is no reason she should be this way. It really seems like she hates her job. Please go...Read More
Rachel K. Ro
Rachel K. Ro -Google user
a year ago
I called yesterday and asked about having my own balloons filled and I spoke with Marchel (sp?) who gave me all the details of costs and options over the phone. When i got there she was also the one to help me out. When i...Read More
Aliza Natera
Aliza Natera -Google user
a year ago
The dude this evening who helped us was MISERABLE. Rude and impatient. Sorry you had to work this evening but if ppl are asking you for help don’t be ugly about it. Maybe find better help. Came in an hour before closing and he...Read More
Lydia W
Lydia W -Google user
2 years ago
Everyone I came in contact with was friendly & courteous…but CONSTANCE is an absolute delight! I had to change my balloon pick up date 2 times and then I was very indecisive, she was calm and so helpful, which was very appreciated. I have been...Read More
Stephanie Izquierdo
Stephanie Izquierdo -Google user
2 years ago
we had a online order that was supposed to be done at specific time and we got emails that it was ready. When I went to pickup they forgot about the order . The girl was really nice but it was just annoying because we...Read More
Veronica M
Veronica M -Google user
3 years ago
Placed an ordered that was supposed to be delivered, but they has some issues with their delivery service and were unable to deliver my order. Even though I had to go get my order they went above and beyond to make sure I was happy...Read More
April McGuire
April McGuire -Google user
2 years ago
They were amazing! I ran out of helium for the balloons for my husband's surprise party, they were able to blow them up within 15 min! Life savers!
Karen King
Karen King -Google user
2 years ago
They had everything... EXCEPT WHAT I NEEDED😭 ACTUALLY they were completely transitioning to HALLOWEEN...all I wanted was green grass gift bag "stuff" (Easter grass essentially) It was rather expensive...but Dollar Tree who ALWAYS has tons … More
Stephanie Monis
Stephanie Monis -Google user
4 years ago
Decent selection of party supplies and okay prices. Definitely can find cheaper stuff but might have to shop around a few stores. Balloon service was bad. Charged an extra 2 dollars for them to include the plastic bags around my balloons … More
Linda Jacobson
Linda Jacobson -Google user
4 months ago
One stop shopping- great personnel to help
Jaslyn Guerra
Jaslyn Guerra -Google user
2 years ago
We came here to get 6 balloons filled that we brought in. The lady tells us the first available for pick up is 7 hour later and didn't even ask how many balloons we needed filled. 7hour wait for 6 small balloons. We just walked...Read More
BJ Standridge
BJ Standridge -Google user
5 years ago
The price was fine, but there was only one person working at the front of the store. So I paid for 5 balloons, and then had to wait over 10 minutes for her to blow them up. She never told me that there was a...Read More
Loretta Orr
Loretta Orr -Google user
3 years ago
When walking into the store all you got was a hello, I needed help, But no one tried to help !! They just said go down the isles . That was just bad service. To not take the time and help a customer showed what...Read More
Patrick Tracy
Patrick Tracy -Google user
2 years ago
they stock very little in the way of gift bags. second and last time going here. to top it all off the place is ran by teenagers. they were all huddled by the ballon station island didn’t care enough to try and help. ...Read More
Marcy Dixon
Marcy Dixon -Google user
3 years ago
We were in to shop for my childs birthday. Upon entering my mask had blown away and Miranda was very kind and helpful and gave me a complimentary mask. Don't know if that was allowed, but I deeply appreciated it. Checking out Kya was so...Read More
Karen King
Karen King -Google user
2 years ago
They had everything... EXCEPT WHAT I NEEDED😭 ACTUALLY they were completely transitioning to HALLOWEEN...all I wanted was green grass gift bag "stuff" (Easter grass essentially) It was rather expensive...but Dollar Tree who ALWAYS has tons in various colors; had NO GREEN AT ALL...WELL, I...Read More
Stephanie Monis
Stephanie Monis -Google user
4 years ago
Decent selection of party supplies and okay prices. Definitely can find cheaper stuff but might have to shop around a few stores. Balloon service was bad. Charged an extra 2 dollars for them to include the plastic bags around my balloons and they didn't even...Read More
Jaslyn Guerra
Jaslyn Guerra -Google user
2 years ago
We came here to get 6 balloons filled that we brought in. The lady tells us the first available for pick up is 7 hour later and didn't even ask how many balloons we needed filled. 7hour wait for 6 small balloons. We just walked...Read More
BJ Standridge
BJ Standridge -Google user
5 years ago
The price was fine, but there was only one person working at the front of the store. So I paid for 5 balloons, and then had to wait over 10 minutes for her to blow them up. She never told me that there was a...Read More
Loretta Orr
Loretta Orr -Google user
3 years ago
When walking into the store all you got was a hello, I needed help, But no one tried to help !! They just said go down the isles . That was just bad service. To not take the time and help a customer showed what...Read More
Patrick Tracy
Patrick Tracy -Google user
2 years ago
they stock very little in the way of gift bags. second and last time going here. to top it all off the place is ran by teenagers. they were all huddled by the ballon station island didn’t care enough to try and help. ...Read More
Marcy Dixon
Marcy Dixon -Google user
3 years ago
We were in to shop for my childs birthday. Upon entering my mask had blown away and Miranda was very kind and helpful and gave me a complimentary mask. Don't know if that was allowed, but I deeply appreciated it. Checking out Kya was so...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments