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Party City is a costume store in Crestwood, IL.

Party City Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(478 Reviews)
5
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1
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Dr. Mohammad Shamsuddoha
Dr. Mohammad Shamsuddoha -Google user
2 years ago
Nice to see them doing business here.
Carlos Gonzalez
Carlos Gonzalez -Google user
2 years ago
The date is 9/22/23 This location is always clean and everyone is always very polite. I’ve been here quite a few times. However, today they went above and beyond for me! Great customer service by all the ladies in front and a huge thank you to...Read More
Justin S
Justin S -Google user
8 months ago
Good selection and nice staff. Just letting you know that this location is going to be closing/going out of business.
Allison MzFrenchVanella
Allison MzFrenchVanella -Google user
a year ago
Everyone was helpful and polite but 🗣to Michelle she was extremely helpful with my balloon bouquet! She was detailed and I really appreciated her help and kindness! …
Elaine Cloney
Elaine Cloney -Google user
2 years ago
We went to Party City today in Crestwood and were so pleased!! The store was clean and organized and had everything we needed for my son”s 30th birthday. They were even able to fill our one balloon for us when they were so busy filling...Read More
SteveandJane Morris
SteveandJane Morris -Google user
3 years ago
We have three kids age now 4-9 and every birthday we have been getting their balloons from this store. We preorder online, pay and come on the scheduled day to pick them up. It is always business as usual with friendly service. But this time I...Read More
Laura Wagner
Laura Wagner -Google user
7 months ago
Bummer to see this store close, lots of deals to be had while they put the last of the boxes up on the shelves
Julia Cabrera
Julia Cabrera -Google user
a year ago
The employees were very helpful and went above and beyond to help me find items I was looking for to complete my daughter's birthday.
Diana Wackrow
Diana Wackrow -Google user
6 years ago
I came here to purchase items for a friends baby shower I was throwing and I was quite pleasantly surprised that the pricing was very reasonable! I used to be under the impression that party city was way overpriced, so this was a nice surprise....Read More
Dana White
Dana White -Google user
2 years ago
We had a last minute emergency for a lovely 7 year old’s birthday and Tara, Rose, and Michelle took AMAZING care of us. Beyond excited to celebrate her day!!
Jacquie Robinson
Jacquie Robinson -Google user
6 years ago
I love party city, from the balloons to the decorations. Almost any theme you can think of is there. The prices are competitive and there are some things you can't find anywhere else. They carry just about every color scheme you can think of. They...Read More
Maria Frazier
Maria Frazier -Google user
2 years ago
Love the variety of products! Every time I go Mokena location or orland location are my favorites locations ! Always have what a need ! And employees super nice and friendly ! Love it
Tasha T
Tasha T -Google user
11 months ago
Staff was great. I paid for balloons Saturday morning and picked up Saturday evening
Lauren Jones
Lauren Jones -Google user
4 years ago
Super easy to run in, buy, and run out. They have a VERY GOOD French ball style balloon that actually lasted from October to June (I bought a red ball style balloon from one of the bins by the register. I kept it in a...Read More
Sylvia Judge
Sylvia Judge -Google user
3 years ago
Veronica is the sweetest…. I order balloons for my mom birthday and they are so beautiful thank you… I will definitely return
Gustavo Guerrero
Gustavo Guerrero -Google user
3 years ago
I have to give 5 stars to Sara the cashier she is very helpful when coming to help with a party theme or any other things very great customer service I'm sure I'm not the only one that noticed that she is friendly helpful and...Read More
Cherri Dior
Cherri Dior -Google user
5 years ago
Rick literally saved the day after my paid order got lost in the system and the call center rep rudely and cold heartedly gave a impossible solution! I can Thank Rick enough for going over and beyond for my son 5th Bday!!! Awesome customer service🥰🥰...Read More
Sheila Gayden
Sheila Gayden -Google user
a year ago
I like the new changes they made to the store. We were there to get things for a harry Potter birthday party. They had plenty of things
Sammika Cosey
Sammika Cosey -Google user
2 years ago
I had an online order. Once I arrived, I went into the store to grab the order. The staff was quick providing me with my order and had great customer service.
Monica Rojas
Monica Rojas -Google user
2 years ago
I got the best service. Visited bc I needed balloon bouquets in an emergency. They had me in and out quickly!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments