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Packey Webb Ford is an used car dealer in Downers Grove, IL.

Packey Webb Ford Review Summary

The summary was generated by AI, based on reviews.

Packey Webb Ford is a reputable used car dealer with a strong online presence, boasting an overall rating of 4.5 out of 5 stars. Customers praise their friendly and knowledgeable staff, transparent sales process, and competitive pricing.

Review Rating Chart

Google: 4.6/5

Yelp: 4.5/5

DealerRater: 4.7/5

Cars.com: 4.4/5

: 4.5/5

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Reviews & Ratings

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4.3
(1726 Reviews)
5
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Lil Flynn-Gill
Lil Flynn-Gill -Google user
Edited 3 months ago
I have wanted a Bronco for awhile now and with the employee pricing incentive I decided that I should go over to Packey Webb Ford and check out their inventory. I’m very glad that I did- I worked with a great sales person Charles Franz...Read More
Phil Spiewak
Phil Spiewak -Google user
Edited a month ago
Wow, This is the 50th car I have bought in my life. The transaction was definity in the top 3 for ease, speed and no hassles. Ernie was my salesperson; he was great and zero pressure. I came in to look at a used 2023 Ford...Read More
Tom Milani
Tom Milani -Google user
a month ago
I'm very pleased with the buying experience at Packey Webb. I bought used, and the price was very fair and the Jeep is in great condition. Elliott and Al were both a pleasure to deal with, and made the purchase very quick and easy. Very...Read More
ALISON BRENGEL
ALISON BRENGEL -Google user
5 months ago
We recently fell in love with a very special truck on the Packey Webb lot! As a matter of fact, it's the third time we have fallen for a truck, and Packey Webb has been with us to make all three purchases happen! On the...Read More
Ross Wheeler
Ross Wheeler -Google user
4 weeks ago
We can’t thank Jerry Kuebler enough for helping us out and finding the car we were seeking. No fluff, no bs pricing - it was a transparent process which wasn’t the case in some other dealerships. Jerry answered all our questions and followed through on...Read More
Christopher Hallauer
Christopher Hallauer -Google user
3 months ago
Working with Bob Driver was fantastic. He really worked with me to get the best deal. His service was outstanding, explained everything in detail and made buying a new car a seem less experience.
Gustavo Perez
Gustavo Perez -Google user
Edited 6 months ago
My wife and I had a great experience at Packey Webb Ford with an amazing help of Ernie Mateo (sales representative) to find the best deal to get our brand new vehicle, professional team that makes an easy process. Blessings for all of you. Highly recommended.
Bryan B
Bryan B -Google user
6 months ago
Absolute Legends! Got me the perfect deal with the perfect car, overall very satisfied with the costumer service & how welcoming and comfortable they make you feel. Thank you Eric M and Kevin S for a great first car shopping experience.
Michael Weyer
Michael Weyer -Google user
a week ago
I needed a new car and this was my first stop. It was also my only stop as Jerry was wonderful helping me get a 2018 Ford Fusion at an amazing bargain. The service was easy, the paperwork/payment only taking under an hour after the...Read More
Douglas Wagner
Douglas Wagner -Google user
3 weeks ago
Just bought our fourth car from Packey Webb Ford (all from the salesperson Ernie Mateo). The ordering, tracking and delivery process was very smooth. The 2025 Ford Bronco we custom ordered was delayed by Ford and Ernie kept us apprised of all developments....Read More
Farhaan Ali
Farhaan Ali -Google user
a week ago
My recent purchase at Packey Webb Ford was excellent, thanks to Eric Finlon. He was incredibly knowledgeable and made the process smooth and pressure-free. I absolutely love my new Ford Explorer! It's perfect. The service at Packey Webb Ford has also been outstanding. Highly recommend Packey Webb...Read More
Lori Pett
Lori Pett -Google user
a month ago
This is my second purchase with Packey Webb Ford for a pre-owned vehicle. Once again, I received courteous and professional service. This purchase, my salesman was Matt. Matt went out of his way to listen to my needs on upgrading to a newer vehicle and...Read More
Nathan Wegner
Nathan Wegner -Google user
3 months ago
I had a wonderful experience here last week working with Ernie Mateo. I came to the dealership knowing exactly what I was looking for - a used Subaru Outback they had in stock. Ernie was kind and friendly throughout the process. He took the time...Read More
Peeraya Sparr
Peeraya Sparr -Google user
3 months ago
My husband and I had a very positive experience with Eric Finlon at Packey Webb Ford. We have been to several Ford dealerships, and honestly Packey Webb Ford is the best one. There was no pushiness. They listened to us and were happy to work...Read More
Patrick James
Patrick James -Google user
Edited 4 months ago
This is by far one of the best experiences we have ever had at a dealership. We've been to well over 10 dealerships, and nothing compared. This was a no-hassle experience with no pushiness—just genuine, helpful service. We are very happy with our purchase, and...Read More
Steve Fallon
Steve Fallon -Google user
2 months ago
Truly honest people. Hard to find in the car business. Easy no hassle process and no gimmicks. Charles was great to work with. The kind of person you want to give the sale to. Quick closing process and great tutoring on features from Matt when...Read More
Sebastian Bünger
Sebastian Bünger -Google user
a month ago
I was there with my '19 Mustang to get an additional key made and to have the gearbox and differential fluids changed. The first contact wasn't very promising — they offered a good price for everything I needed but didn’t seem to know much about my...Read More
jdh jdh
jdh jdh -Google user
a month ago
I really enjoyed working with Bob D from this dealer. I hate car shopping but working with Bob was great. He was upfront, no games, and was extremely helpful. The entire dealership was good. I prior had gone to a large dealer in Schaumburg and...Read More
Debra Ellwood
Debra Ellwood -Google user
2 weeks ago
Great customer service both in sales and service. We brought our car in for service and was looking at the new Broncos and decided we needed one of those. Great people to work with!
Lauren Britton
Lauren Britton -Google user
5 months ago
Would recommend anyone to work with Bob Driver any time for your next car purchase! He was fair, knowledgeable, and kind in my trade-in and new Mustang Mach-e purchase process. He was helpful with all my questions regarding my first electric vehicle purchase, and put...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

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check icon Car wash
check icon Oil change
check icon Repair services

Payments

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check icon NFC mobile payments