While I haven't yet pulled the trigger on a purchase it is only because I'm in need of an unusually sized piece. That said, I have been impressed by the diligence and customer service I've received by representative, Maxwell Chiu. There is a fine line...
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While I haven't yet pulled the trigger on a purchase it is only because I'm in need of an unusually sized piece. That said, I have been impressed by the diligence and customer service I've received by representative, Maxwell Chiu. There is a fine line between following up respectfully and becoming a nuisance. Maxwell has done the former, being informative, diligent about working on price and shipping and following up without being pushy or annoying. This is rare and appreciated. It certainly makes me willing and wanting to work with OROA in the future. Well done Maxwell. You've earned my respect, patronage and this review!