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O'Reilly Auto Parts is an auto parts store in Pasco, WA.

O'Reilly Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(235 Reviews)
5
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1
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john stevens
john stevens -Google user
2 months ago
went in the to buy R134A for my F250 6.7 but was informed by an employee it was illegal for retail stores to sell R134A to customers. luckily an employee was selling some out of his truck! good thing he had some now my A/C...Read More
Alex Hanson
Alex Hanson -Google user
7 years ago
These guys were great. Our car broke down. They checked the code for free. Even though it wasn't something we could take of there, they called a local mechanic they knew who could work on a Prius on a Saturday and got us in to...Read More
N S G Construction
N S G Construction -Google user
a month ago
Hard to give a 5 star to places, but Diego was on it. Great customer service.
Lui
Lui -Google user
8 months ago
I work for an Oreilly’s competitor but found myself here recently in need of a loaner tool. Javier helped me out by letting me borrow some hand tools and I got my issue fixed. The store is also set up with some nice products and...Read More
Jose Remigio
Jose Remigio -Google user
a month ago
Great people to ask questions Good customer service
Kiefer C
Kiefer C -Google user
2 years ago
Luis and Michael took great care of me and listened to my complaint and pointed me to what the likely issue was. Got the right part first time. Could not ask for better customer service. Great job you two, keep it up and Il keep...Read More
Daren Ott
Daren Ott -Google user
a year ago
Great store, staff is always helpful and knowledgeable and if their out of stock on an item they can usually get it the next day.
Nobie
Nobie -Google user
6 months ago
Xavier was helpful and kind. I left happy. 😊 Thank you. …
Steven “Zeke” Schaak
Steven “Zeke” Schaak -Google user
2 years ago
Picked up parts for my rear brakes. It's been awhile since I've done any work like that so the cost surprised me. Bought the calipers just incase but didn't need them, so that brought the cost down. Good people, friendly, knowledgeable, professional.
Ryan Ruble
Ryan Ruble -Google user
6 years ago
Nice clean store. Very helpful and knowledgeable staff. I needed kinda a weird part for an 2009 Ford F150, a heater fan reostat....they had it and several other models in stock. Very happy to have all 5 speeds back in my heater and defroster again..
Brandon Newell
Brandon Newell -Google user
2 years ago
Mauricio was amazing. Took the time to help me with a part issue. Answered every quested I had and gave great advice. I'm definitely coming back again..
Dani
Dani -Google user
5 years ago
The assistant manager Yonny just helped me tremendously with figuring out what was going on with my vehicle. He was very nice and understanding as well and went that extra mile to help me. Super appreciative especially with a trip coming up.
D. B. Cortez (Coretz)
D. B. Cortez (Coretz) -Google user
3 years ago
This place was open Thanksgiving night, for which I am super grateful. My vehicle was leaking coolant and O'Reilly's was the only place in the city that was open and had what I needed. I would not have been able to make it home if...Read More
Lyle Crocodile
Lyle Crocodile -Google user
7 years ago
Alfonso and crew were very helpful coming up with repair parts for my custom made brake system on my boat trailer. I was able to search their data base for special brake line parts, by fitting size and type and then see the actual picture....Read More
Lisa Lea Eichelberger
Lisa Lea Eichelberger -Google user
Edited 11 months ago
Great I got a new alternator and my car is on the road Gain yeah
Julie Hrebeniuk
Julie Hrebeniuk -Google user
6 years ago
Great friendly service every time I come in. They even installed my new battery for me! Very helpful looking items up. I recommend this place for great customer service.
Sage Htoo
Sage Htoo -Google user
a year ago
Great costumer service, I was able to get what I needed.
Bobby Touchette
Bobby Touchette -Google user
6 months ago
Good selection, helpful employees
Ernie Peralta
Ernie Peralta -Google user
Edited 3 years ago
Some auto parts stores ,have a very slow attention to costumers and they make people wait and wait with long lines of customers waiting and they don't care, but O'Reilly's are fast and take very seriously about costumer service .so they are the best.
Flora aronson
Flora aronson -Google user
7 years ago
I HAVE RAISED MY OPPINION A LOT IN MY LAST FEW TRIPS TO THEM. SOMEONE HAD GIVIN ME THE WRONG PART ONCE AGAIN, BUT IN THERE DEFENCES I SHOULD HAVE RESEARCHED MY PROBLEMS A LITTLE BETTER.THEY DEAL WITH HUNDREDS OF CUSTOMERS &PARTS DAILY, &YES …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments