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O'Reilly Auto Parts is an auto parts store in Prescott Valley, AZ.

O'Reilly Auto Parts Review Summary

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4.4
(398 Reviews)
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ShinPu-Ren Family Karate
ShinPu-Ren Family Karate -Google user
2 months ago
I go here for all of my vehicle maintenance needs. The staff is well-versed and knowledgeable can usually help you look up parts find what you're looking for and get you back on the road. I cannot recommend O'Reilly's enough it is my go-to when...Read More
Bre Bee
Bre Bee -Google user
2 months ago
Great customer service. very helpful, i got a quick diagnostic because I had a engine light on. it was resolved rather quickly.
Seva Moskovko
Seva Moskovko -Google user
3 months ago
Great place for any auto parts. Great customer service and from every time I have been there, stocked well.
Mike Orona
Mike Orona -Google user
2 months ago
Went in for a new battery for my old Explorer. Service was great and friendly. Got just what I needed.
Jeff Bacon
Jeff Bacon -Google user
2 months ago
Love this place, get what you need in and out. Great service, very helpful
Tony Bernheim
Tony Bernheim -Google user
5 months ago
Thanks Steve...One of my Spark Plugs was cracked and misfiring...Bought a set of plugs recommended by him...After 30 minutes to install all 4...Runs like a Champ...Thanks Oreilly PV Arizona....
Stacey Jones
Stacey Jones -Google user
8 months ago
We went into our garage to get into our 2019 Chevrolet Equinox and our heart sank, we found out our battery was dead. One place that we called near by said originally it would be $243, plus $50 install. However, when we got there they...Read More
Trista
Trista -Google user
a year ago
I highly recommend shopping here! I was accidentally given the wrong rear wiper blade, it burned out my motor. Steve the Store Manager worked diligently to solve my problem! He bought and had a local place (Autoworks- great place too) replace my motor. This was...Read More
Leonard Freeman
Leonard Freeman -Google user
3 months ago
Very kind and responsive customer service.
James Manes
James Manes -Google user
5 months ago
Can get you parts fast and great prices
djpeebs
djpeebs -Google user
a year ago
When AutoZone couldn’t find a way to simply replace my low beam headlights, I went next door to O’Reilly Auto Parts and Bryce helped me quickly, easily and professionally. He was thorough and made certain both lights worked. AutoZone lost a customer today and because...Read More
daniel hurley
daniel hurley -Google user
a year ago
Nathan, I have to say, by far hands down the best customer service I've probably ever received anywhere. Keep up the good work. Always a pleasure dealing with you.
Rich M.
Rich M. -Google user
a year ago
Went in a couple days ago with a battery problem and Mark to the time to help me out significantly looking up the warranty. He went above and beyond. Excellent customer service! Thanks Mark!
Maria Joaquina Wilson
Maria Joaquina Wilson -Google user
2 years ago
The car actually died as we pulled in. Found out our alternator was bad, battery was toast and needed three pulleys. We bought the battery and pulleys. The man who helped us was polite and knowledgeable. He was also a nice guy. I wholeheartedly recommend...Read More
Jenn Johnson
Jenn Johnson -Google user
a year ago
Bryce helped me replace my burnt out headlight in a jiffy. I hope he gets a raise for excellent customer service and not hesitating to help. 5 out of 5 stars.
Odell Davis (Odeezy)
Odell Davis (Odeezy) -Google user
2 years ago
Always great customer service & keep there shop clean. If they don't have what your looking for they can get it for you the fallowing day which is nice. Prices are a Lil more but quality seems to make up for it.
Steve Byers
Steve Byers -Google user
Edited a year ago
Andrew was extremely helpful and informative in showing me which windshield wiper blades I should get and how to install them on my Subaru. 5 stars all the way around.
Morgan Engelby
Morgan Engelby -Google user
3 years ago
Mark is a wonderful guy, I was going to put my own headlights in when I got home and was kind enough to help me install them in less than 10 minutes at the store. Amazing staff! Thank you
Cindy Wiste
Cindy Wiste -Google user
4 years ago
Awesome, polite, fast even though they were busy. I appreciated Jacob helping me size and install wipers; and.the other customer service rep was very kind to a very challenging customer. Will be back.
Nathan Hodgson
Nathan Hodgson -Google user
7 years ago
Really nice people went above and beyond to walk me all the way to the products I was looking for and gave a suggestion on which brand to use from their own experiences. No waiting in line to check out, very polite and genuinely friendly....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments