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O'Reilly Auto Parts is an auto parts store in Lacey, WA.

O'Reilly Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(191 Reviews)
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1
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Serina Dalietos
Serina Dalietos -Google user
6 months ago
Amazing staff.. this is my second time in the last 2 days, and both times, I was treated with respect and care. Great job.
A St
A St -Google user
5 months ago
I absolutely love this place. Such nice staff and always find what I need.
Igor Kurlianov
Igor Kurlianov -Google user
a year ago
I love O'Reilly! Nice service! Before it was no difference for me where to by auto parts. But one day in another autoparts shop they didn't want to get their product back because I lost my receipt. Even though I was their customer for year...Read More
Jennifer Squally
Jennifer Squally -Google user
8 months ago
Very pleased with the service from Dustin and Matthew helping us with our battery today!! Great customer service and friendly attitudes :)
Bre Rose
Bre Rose -Google user
4 years ago
The employee that helped me was a wonderful person. She had to get some help from, I believe a manager, because my battery connectors were so corroded. But she didn't give up. The people who were helping me really made my day. I'm a...Read More
Ruby Boyer
Ruby Boyer -Google user
4 years ago
The clerk Tom was extremely helpful. I am an older female driving an older car. My oil light had been coming on briefly for left hand turns for a few weeks, and I assumed it was a sensor issue. Then my car started sounding...Read More
John Welter
John Welter -Google user
3 years ago
Incredibly helpful staff. I was driving through Lacey when I had some car problems come up. I came to them looking for parts to take to a garage. They knew which shops would let me use outside parts, called up several to price check for...Read More
tom hollomon
tom hollomon -Google user
4 years ago
I was in need of a new scan diagnostic tool and I was not able to locate the one I wanted anywhere in town. As part of the search, I reached out to O'Reilly Auto Parts and was pleasantly greeted by Nick. Nick was extremely helpful...Read More
Matt O'Bleness
Matt O'Bleness -Google user
5 years ago
Thomas is very helpful and knowledgeable. He’s always there and always in a great mood. Even with the lack of my mechanical knowledge he’s not afraid to look things up and gives sound advise. I’ll drive any distance to have customer service this store offers,...Read More
Steve B
Steve B -Google user
4 years ago
I went there because my front panels were loose and flapping and could not go more than 25 mph. Wife was going that fast on I-5 yesterday. So Dustin the store manager come with his tools and proceeded to fix the fender panels and the...Read More
Kyoung Dewey
Kyoung Dewey -Google user
a year ago
Thank you for helping me replacing my car's headlight bulb! The space was not enough room to take old one out and put new one back.
Becca
Becca -Google user
6 years ago
I was parked at the pharmacy next to this O'Reilly's location and my battery was dead, so I walked inside to see if they could help me. The employee (I forgot his name, darnit) was super friendly and helpful and hauled his gear across 2...Read More
Erik Fischer
Erik Fischer -Google user
9 years ago
I took my ten year old dead battery into the shop. I fully expected to buy a new one. They told me it was fine, just needed new connectors. They saved me over a hundred dollars with their honesty.
Carol Smith
Carol Smith -Google user
6 years ago
They always greet you with a smile, they're very knowledgeable and have actually replaced some of my lights and wiper blades. But, these people stand out in the exceptional catagory as they go that extra mile. For instance, they noticed my …
Karin Parchman
Karin Parchman -Google user
5 years ago
The associates that work here are very friendly. A BIG SHOUT OUT to Reece!!! Thank you sooo much for helping me find and attach my rear wiper blade! I don't usually need help with blades, but I had trouble with mine, and Reece was so kind...Read More
Roque Castro
Roque Castro -Google user
2 years ago
Great Service! Go see Dustin and Jr. I was having a complicated issue with finding a part. The part that the computer said would fit, actually didn't fit. Instead of just leaving it at that, they did some troubleshooting and research and got me the...Read More
Cheryl Litzinger
Cheryl Litzinger -Google user
6 years ago
Steven Rabbit helped me and saved me a ton of $ by clearing up my issue and explained what I was doing wrong. He was courteous and professional and is an asset to this company. He has made me a customer for life. I...Read More
Stan Thomas
Stan Thomas -Google user
4 years ago
I'm not mechanically inclined or knowledgeable. I can bring in a part I think is causing me problems and they tell me straight up if it is likely or not. No judgement at all. The last time, my pressure washer wouldn't start. ...Read More
David Woliver
David Woliver -Google user
3 years ago
Absolutely would recommend. Bought a battery at a fair price and they had it installed in a matter of 15 minutes. In and out and my birthday was saved.
Juan Sanson
Juan Sanson -Google user
3 years ago
Quickly ran in to buy a cabin airfilter for 2015 Tundra. Instead of Googling the part number, the QR code on the shelf of filters directed me to the cabin air filter category online and I easily entered my vehicle info. I found the filter...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments