Tonight the radiator on my car cracked. My car overheated but I was able to make it to O’Reilly’s in Rosamond. Not knowing much about cars, nor repairing them, I walk in hoping someone could help me. As I’m waiting in line this guy is...
Read More
Tonight the radiator on my car cracked. My car overheated but I was able to make it to O’Reilly’s in Rosamond. Not knowing much about cars, nor repairing them, I walk in hoping someone could help me. As I’m waiting in line this guy is talking to another customer about his car. The dude was super knowledgeable about what he was talking about. It becomes my turn and Jasmine was very friendly and helpful as I gave her my vehicle information. I look over at the guy talking about a car and say, man can you help me? He immediately says ya and motions me to come to him. I thought he was another customer. He says, I’m the assistant store manager, which instantly gave me relief. From that moment on he went above and beyond for me. He gathered information about my vehicle, checked to see where the crack was and helped me get all the items I needed. He was supportive, kind and had knowledge & skills above and beyond his years! What an excellent example is altruistic character. I can’t say enough good things about Joseph Fox!!!! ⭐️⭐️⭐️⭐️⭐️
He truly is an example of a leader and is all about customer service. Jasmine his co-worker is another person who should be highlighted for excellent customer service as well! Thank you both for your outstanding character! I’m extremely grateful both of you were working tonight!