I tried to return a product that was not needed afterall. I paid cash for item but misplaced the receipt. The item was 13.99. I entered Store and Joseph immediately helped me. He was friendly enough but said they couldn't return product without receipt no...
Read More
I tried to return a product that was not needed afterall. I paid cash for item but misplaced the receipt. The item was 13.99. I entered Store and Joseph immediately helped me. He was friendly enough but said they couldn't return product without receipt no if ands or buts. I know this is probably a chain issue due to the massive amounts of theft. I've been a dedicated customer and the size and weight of the item will tell you it's near to impossible to steal this 13.99 item. No credit, nothing was offered to me. I left the item with Joseph anyways because I have no need for this item. I know it's not his fault but because of this interaction I will only do business with Autozone next door.