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Olde Towne Cobbler is a shoe repair shop in Milwaukee, WI.

Olde Towne Cobbler Review Summary

The summary was generated by AI, based on reviews.

Olde Towne Cobbler is a trusted shoe repair shop with exceptional service and quality work. Customers rave about the owner's expertise, friendly demeanor, and quick turnaround times. From heel repairs to custom orthotics, this cobbler can fix it all!

Review Rating Chart

Google: 4.9/5

Yelp: 4.5/5

Facebook: 4.8/5

TripAdvisor: 4.7/5

Bing: 4.6/5

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Reviews & Ratings

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4.5
(94 Reviews)
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Joe Werner
Joe Werner -Google user
a year ago
Took an old pair of boots in for some new heels, they came back repaired, polished up, looking good as new. Would recommend. Fair prices, good service.
Dianne De Vries
Dianne De Vries -Google user
a month ago
Excellent customer service from Niki! She really took the time to listen to my needs and offer suggestions. She was so patient as she continued to bring me so many options to try on. She went above and beyond! She’s very knowledgeable and made this...Read More
Deena Naretta
Deena Naretta -Google user
a month ago
Saved the day!! They did beautiful work and were extremely kind! I had a bad experience at a different business, which they were able to not only correct but they were kind enough to do it while I waited. I cannot thank them enough for their...Read More
Sarah H
Sarah H -Google user
a month ago
I was here this morning on a hunt for some new Birkenstock's. The young lady who works here was so helpful and knowledgeable. She offered help right away and was so nice and pleasant while we were talking. I highly recommend this...Read More
Keri
Keri -Google user
a month ago
Absolutely thrilled to have found this gem in the neighborhood! I brought in my dance shoes for a quick fix and left so happy — the service was fast, friendly, and clearly skilled. I’ll definitely be back!
Jill Haas
Jill Haas -Google user
6 months ago
Dropped off a pair of well loved Born boots, knowing the heels might not be salvaged. I'm so happy with my like new boots! Great work Olde Towne Cobbler! Looking forward to another many years with my boots!
Jennifer Taylor
Jennifer Taylor -Google user
8 months ago
I took in my favorite 20 year old suede boots for a heel replacement. They were also really dirty and I was not expecting a miracle, but that was pretty much exactly what they delivered! Excellent care and craftsmanship, and they are very pleasant people....Read More
Jacqueline Salemme
Jacqueline Salemme -Google user
9 months ago
This place is the best. They have perfected cobbling shoes! My favorite boots have lasted so long because of this great work. Plus, if you care for your feet, their product is to care for your feet. The best shoes you can...Read More
Kelly Jenich
Kelly Jenich -Google user
11 months ago
Came here to buy a pair of Birk's - they had the exact style, color and size I wanted (and I was VERY particular about exactly the pair I was looking for.) Before completing the purchase, and even though they were 15 minutes from closing...Read More
Ann Furru
Ann Furru -Google user
8 months ago
Brought in a purse with a broken strap. They weren’t sure the repair would be identical. I cannot tell where the break was. The job was perfect. Excellent job. Thank you for repairing a treasured gift.
Sarah Jo Martens
Sarah Jo Martens -Google user
2 years ago
Great people work here! I called in an absolute panic with a broken shoe needed for a theatre performance opening the next day. The folks here had me come in to look at the shoe and quickly got to work on removing the quick fix...Read More
Cari-Anne Schur
Cari-Anne Schur -Google user
a year ago
Highly recommend! They are always extremely friendly, professional, affordable and do a great job at repairs. Happy this shoe cobbler is in our neighborhood. Also, shout out to Nicki who helped me with my shoe emergency today. :)
Kristine Loosen
Kristine Loosen -Google user
3 years ago
I had an excellent first experience with this shop and will definitely be using their services in the future. I had a 35+ year old vintage leather purse strap fixed as well as re-dyed and the purse looks brand new. They did an absolute fabulous...Read More
Megan Fornstedt
Megan Fornstedt -Google user
a year ago
Nikki (I apologize if I misspelled) was very helpful and knowledgeable when I went in to look for a pair of shoes for work. I ended up leaving with two pairs. I have to say that the negative reviews I read before entering this shop...Read More
Michael Ambrose
Michael Ambrose -Google user
2 years ago
Had a set of red wing Iron Ranger boots I brought in, the prices are good and the craftsmanship was excellent. Was advised for a new pair of softer outsoles and insoles and it turned a pair of normally uncomfortable boots into the best set...Read More
Amelie V
Amelie V -Google user
9 months ago
Just got a pair of cowboy boots back, the work and care on display is exemplary. The wait was worth it, they turned out perfect and we couldn't be happier. Thank you Olde Towne Cobbler!
Ariel Schoeninger
Ariel Schoeninger -Google user
a year ago
I've taken multiple pairs of heels in to get new heels put on and been very pleased with the work as well as the customer service. I also took a pair of booties in and had them stained and they did an excellent job! I'd...Read More
Erika Burns
Erika Burns -Google user
a year ago
They were honest with the assessment of my shoes which I really appreciated. I was pleasantly surprised they sell sandals and athletic shoes as well as repairs. Great service! Thank you
Carlos Ramos
Carlos Ramos -Google user
3 years ago
AMAZING WORK! They re-soled a pair of 5 year old boots and polished them as well. I can’t say enough about how great of a job they’ve done. My boots look like a pair of expensive rustic brown boots now. The price and exact time...Read More
Mke33 Mke33
Mke33 Mke33 -Google user
2 years ago
This store is absolutely the best shoe store and repair in all of Milwaukee. I needed help in a bind yesterday and Niki treated me with exceptional customer service and was professional, knowledgeable, and very kind. The shoe variety is very trendy and cool and...Read More
Marissa Mattson
Marissa Mattson -Google user
3 years ago
Such an adorable small business, but with a good variety of quality shoes, and accessories such as purses, socks, and towels. Lady at register was very kind and friendly, even though we were clearly out of our element. She helped us find a perfect set...Read More
Natalia Watson
Natalia Watson -Google user
a year ago
Brought in a pair of work boots that I hadn't taken care of. Finished repairs are solid, despite my neglect, and the service was very friendly. Highly recommend!
Kathie Diz
Kathie Diz -Google user
6 years ago
I've had a number of repairs done over the last 30 years; new zippers (especially on leather jackets) purses & backpacks with tears and of course, shoes & boots. Everything is done better than when new and for very reasonable prices. My …
Clara Dwyer
Clara Dwyer -Google user
5 years ago
This place was really terrific! The staff was helpful and the repairs I needed to make were affordable. They were speedy and the customer service was excellent. The gentleman who assisted me also fixed my daughter's shoe for free (b/c it …
Candace Letcher
Candace Letcher -Google user
4 years ago
I have taken my favorite boots to be " reheeled" at least twice and they do a fantastic job!! Most recently I had a very special dog collar that needed to be made larger. Trevor did an EXCELLENT job, he is a true craftsman when...Read More
Adam
Adam -Google user
4 years ago
Great little show shop. Had two pairs of shoes with soles that were very worn out. Staff assessed and agreed that the leather looked good and the sole could be repaired. Awesome service that takes some time but it well worth the wait. Highly recommend!
Sharon Grinker
Sharon Grinker -Google user
a year ago
We're all fortunate there is still a place that has the skill and willingness to keep our quality footwear in service. Just picked up a pair of Redwings he re-soled, and a Haflinger clog he repaired. Thanks, Cobbler!!
Amy Kelly
Amy Kelly -Google user
5 years ago
I went to drop off a boot to be repaired for my son, wound up with a new shoe store! My husband and I are so impressed with the quality and brands! We live so close by, I was overjoyed to find out we never...Read More
Jack Heck
Jack Heck -Google user
3 years ago
Went in to see about fixing a boot that had an issue with a fabric eyelet. Wasn't really sure that anything could be done, but the owner took a look and said that would be easy to fix and was a fairly common problem. ...Read More
Terry kardaris
Terry kardaris -Google user
a year ago
Called them up and they ordered exactly what I wanted and it arrived in a very timely manner. Great place and great customer service! Shout out to Niki who was absolutely amazing as always!

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