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About

Old Navy is a clothing store in Roanoke.

Old Navy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(402 Reviews)
5
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1
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Keziah Murphy
Keziah Murphy -Google user
6 months ago
We were in the Valley View Mall in Old Navy trying on clothes when we were told to evacuate from a false alarm active shooter. All of the employees were helping customers get to safety, especially Felicia! Felicia was very helpful and calm getting everyone quiet and...Read More
Ryan Driscoll
Ryan Driscoll -Google user
5 days ago
Great prices and friendly staff
Sheridan Blankenship
Sheridan Blankenship -Google user
2 years ago
The highlight of my trip was seeing jeans in a size over 18! I’m a size 22 and to see a size 22 actually in the store and not being forced to order online, I LOVED it. Besides this, the array of neutral...Read More
James R Griffin Jr (Javodka)
James R Griffin Jr (Javodka) -Google user
2 years ago
First time shopping here. Found wonderful bargains snd will return. My only regret their shorts aren't longer...15 inch, but that's my own style, thought, opinion. Wonderful, helpful staff
Cindy Cook
Cindy Cook -Google user
3 years ago
Never disappointed when I shop at Old Navy. Can always find something to suit my style and my size. Always pleased to find good sales and clearances. Bought 6 items on last visit for just undrr 30.00 off clearance racks.
aayduh
aayduh -Google user
2 years ago
visited here about a week ago. everything was great except for this one worker. had a pretty creepy vibe about him and kept pestering me and had horrible customer service. i believe his name was travis. he also seemed very weird with his other coworkers.
Jasmine Manns
Jasmine Manns -Google user
6 years ago
I must say I love the old Navy in Valley view mall especially! Good customer service and always plenty of merchandise in stock. I recommend shopping at Old Navy for anyone who has kids and doing back to school shopping. They have the best deals...Read More
Matt Campbell
Matt Campbell -Google user
6 years ago
A great place to go for reasonably priced clothing. The selection is good (and if they don't have a sale item in the color or style you like at the store, they'll order it for you). The staff is friendly and helpful. I had...Read More
Kayla
Kayla -Google user
9 months ago
Dirty and worn down. The fitting rooms were gross and the doors only shut when slammed. Don’t recommend
Kam W
Kam W -Google user
3 years ago
We were followed by a male the entire time we shopped who apparently worked there. I understand it was 80 degrees outside and we had light jackets on inside, but its cold in the mall and were older. It's still NOT OK. Very frustrating and...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments