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About

Old Navy is a clothing store in Fort Wayne, IN.

Old Navy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(346 Reviews)
5
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Gina E
Gina E -Google user
5 years ago
Usually have pretty good deals. They do a good job of keeping it organized even when they are really busy. I do wish they would be able to honor online only coupons in store.
SuEllen Yoder
SuEllen Yoder -Google user
2 years ago
Old Navy is a treasure hunt all the time they always have something on Sale and they have cute dresses right now. This location is clean and well organized.
Tracy Coyne
Tracy Coyne -Google user
5 months ago
Horrible experience. Cashier didn't know what she was doing nor paid attention and left security tag on a sweater. We live an hour away. Got home and realized it so back we go. They could have cared less and said, yeah that thing doesn't always...Read More
tj jd
tj jd -Google user
3 months ago
Change your online hours to reflect to posted hours on the store! Wasted gas driving 20mins over here. Online says 8pm on Sundays and on the store front is says 7pm!
AcutelyDeeds
AcutelyDeeds -Google user
7 months ago
I wish I could give it zero stars. One person on the register, 4 other employees on the floor. The customer at the register being helped was returning what seemed like everything she owns in her closet. We waited and waited, and eventually I put...Read More
Nite Raccoon
Nite Raccoon -Google user
9 months ago
Great customer service! Had even signed me up with a card. I thank the cashier Logan for helping me with that. Took less than a few minutes as promised.
Dale Barlow
Dale Barlow -Google user
8 months ago
Awesome clothing at reasonable prices. The staff on hand was really nice and professional. Why wasn't I shopping here before now?
Angie C
Angie C -Google user
a year ago
I would give a 0 star if I could.. poor customer service, awful awful manager all because they screwed up my date of birth on rewards, which the manager said wasn't her problem and tried getting me out of line , that I waited an...Read More
Kathy Wentworth
Kathy Wentworth -Google user
a year ago
I used to shop here all the time but quit because of their return policy & quality of clothes had gone down hill. I needed a shirt quick because of a mishap with a taco. They did not have a very good selection of tops,...Read More
Teresa Davidson
Teresa Davidson -Google user
a year ago
I LOVE that they have larger sizes again but the selection in general for all sizes is lacking. I remember when Old Navy had so much to choose from. Now it's just kind of bare

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments