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About

Old Navy is a clothing store in Euless.

Old Navy Review Summary

The summary was generated by AI, based on reviews.

Old Navy at 1211 Chisholm Trail offers trendy clothing at affordable prices. Reviewers praise the store's friendly staff, organized layout, and wide selection of styles for the whole family. Some customers mention that sizes can run small, but overall, the store provides a great shopping experience.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.3/5

Sitejabber: 4.5/5

Trustpilot: 4.2/5

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Reviews & Ratings

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4.2
(301 Reviews)
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JOPSY
JOPSY -Google user
6 years ago
A fine store. My first impression was good even if i did not find what i was looking for. Had a fun time shopping there.
Canice G
Canice G -Google user
8 months ago
First time at this location! I absolutely loved the area it was in. Parking was limited, but I was able to find the store without much trouble. There were two young ladies working, one of whom seemed to be in training. They were both very...Read More
Nina Allahverdi
Nina Allahverdi -Google user
5 months ago
Leslie was wonderful!! She helped us so kindly and made our shopping experience better!
Aracely Garza
Aracely Garza -Google user
a month ago
Great customer service! I mentored in-store prices were higher than online and the employee at the register matched the price on all my items! Quick and efficient, didn't have to get approval
Lisa “Lee” D.
Lisa “Lee” D. -Google user
2 months ago
I remember when this was a store, I frequented a lot for my first nice clothes. Now I have my first grand baby. I have reasons to return, I went to purchase a pair of shoes but soon found out Old Navy is not the...Read More
Breanna Mercer
Breanna Mercer -Google user
7 months ago
I have been to this Old Navy in 24 hours twice and each time, the staff has been incredibly snippy every time I check out, literally was courteous as could be and they continually snapped.
Dailo Arts दैलो आर्टस्
Dailo Arts दैलो आर्टस् -Google user
a year ago
Old Navy is soooo cool! They have lots of comfy clothes made of soft cotton from other places. And they have sizes for everyone! The sales are like hidden treasure chests with super cool shirts and pants. Kids' clothes are the BEST there! It's like...Read More
Herinatta McElroy
Herinatta McElroy -Google user
a month ago
So many sales So little time in a day Fave Store!!!
Amy
Amy -Google user
10 months ago
I'll start with the positive, the store is well laid out, clean and organized. The assistant manager is lovely and great at customer service. Now, the negative, the rest of the staff are ....... insufferable that's being kind. I was shopping in this store yesterday with...Read More
Christine Cowart-Sinclair
Christine Cowart-Sinclair -Google user
3 months ago
Great customer service & sale $’s!
F “Fj” J
F “Fj” J -Google user
a year ago
It’s Old Navy so you know the quality. However the store was a mess and no one on the floor said hello or asked if I needed help. The cashier acted as if she didn’t want to be there and was annoyed by my presence.
Shellybelle Lynch
Shellybelle Lynch -Google user
9 months ago
The petite hispanic lady at checkout was being very rude , non chalant and very strange with me during my checkout process. I don’t know what that was about, but I will never be shopped at this store again.
Little Mrs. Hunter
Little Mrs. Hunter -Google user
2 years ago
Terrible terrible terrible. No customer service skills AT ALL!!! Walked in 2 guys were at the front and brother of them greeted us. Walked through the entire store 2 cashiers were behind the register and didn’t acknowledge me. The other 2 associates in women’s didn’t...Read More
Name Goes Here
Name Goes Here -Google user
6 years ago
So, I don't normally shop at Old Navy, but this store is now close to my house so I thought meh, why not? Visited for the first time today, it was clean and had great selections for basic wear (tanks, long sleeve tees, regular...Read More
R Oln
R Oln -Google user
3 years ago
There are good things about this location. I almost always find something fun in the clearance section. The men's section is very well stocked. What I hate about this location is they never seem to have jeans in my size. I'm 5'2" and rely on...Read More
A Johnson
A Johnson -Google user
2 years ago
I’ve always hated going into stores since I have sons. The clothes for infant boys are very limited and just about every item is gender neutral. I get it, some parents prefer gender neutral things but what about us who do like and prefer gender...Read More
Francisco Leung
Francisco Leung -Google user
6 years ago
This Old Navy is very similar to other ONs with the way the store is designed. Nice selection of clothes with OK prices, but they have great deals and clearance items if you can find your style and size. Employees were very nice.
Paloma Becerra
Paloma Becerra -Google user
10 months ago
I had a great shopping experience I was able to get the dress with the pockets and Makayla made it possible you went above and beyond and it was appreciated
Sadie Schwab
Sadie Schwab -Google user
a year ago
Too on trend, just thought of all places I could get some all cotton plain colored tees for women bc Walmart has them but bc Poly blends they pill. I wear a 0/XS so after seeing the women's were all the weird short baggy variety...Read More
Ronda Ard
Ronda Ard -Google user
5 years ago
Horrible customer service.. had an encounter with Esther and she was rude and very disrespectful.. oddly enough she was very helpful to every white customer. Prices were marked incorrectly and the store needs a real team lead or floor supervisor present at all times. When...Read More
Sheila Howze-Jones
Sheila Howze-Jones -Google user
2 years ago
I was at this location to pick up some pj bottoms, when I went to the register and told the young lady who was the closing manager in the green Dallas Stars T-Shirt that my husband (Nav) and I (Army)were military. She asked me for...Read More
Brittany B.
Brittany B. -Google user
5 years ago
I love Old Navy and this store generally has a good selection of items. However, there was a shirt my husband saw on a mannequin that he really liked. We couldn’t find it on any nearby racks and finally asked someone for assistance. It …
Mark Fausset
Mark Fausset -Google user
2 years ago
Expensive not a lot of choices nothing to fit me. I feel it's overrated in my opinion you are just paying for the Name " Old Navy" and that's it. You can go to Walmart or Target and get the same thing for less money...Read More
Gods_Child73
Gods_Child73 -Google user
5 years ago
My sister and I went to this location in Euless today because of the text messages and emails they sent out to customers. The experience was horrible and the staff was rude! The sale items were not clearly marked and they were all the way...Read More
Romina S.
Romina S. -Google user
5 years ago
Love shopping at Old Navy and even though their hours are changing, it only shows how much they care about their staff. I got awesome help finding my size by the manager. He made sure I found exactly what I was looking for.
Yasmin E
Yasmin E -Google user
6 years ago
I would have giving a - * if I could have. Always check the rating with the lowest stars because there the most honest. I stopped in this location recently and the employees there are none helpeful and vile!!! I pridect...Read More
Bonnie Brookshire
Bonnie Brookshire -Google user
6 years ago
Super helpful staff was readily available even during holiday shopping. Place was neat and organized, changing room attendant was personable and welcoming. Favorite Old Navy location.
Gaby Gabby
Gaby Gabby -Google user
3 years ago
Today on register 3344962 (04/29/2022 @ 3:18pm) I had a bad experience with this store. I reported it with with the manager. The employee tried to steal my IPhone 12pro max- with my DL/Credit and Debit cards. I made a complain with the …
Theresa Baxter
Theresa Baxter -Google user
5 years ago
I love going to this Old Navy store. I always have a pleasant experience whenever I go. The sales associates are helpful & courteous. I can never walk out this store without buying something.
Erica Agudo
Erica Agudo -Google user
3 years ago
This location had a great selection of baby clothes which is hard to find at other locations. Employees were very helpful and patient especially since I had multiple transactions in order to use my Super Cash.

Features

Service options

check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments