TLDR: honest, knowledgeable, helpful, and fair shop!
I had an EPC light going off randomly for over a year in my Volkswagen and got ripped off by other VW dealerships charging me for multiple carbon clean outs of the engine without actually diagnosing the problem. Brought...
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TLDR: honest, knowledgeable, helpful, and fair shop!
I had an EPC light going off randomly for over a year in my Volkswagen and got ripped off by other VW dealerships charging me for multiple carbon clean outs of the engine without actually diagnosing the problem. Brought my car in for an oil change and inspection before a road trip and they had a few theories of what could be going on, but they needed the light to come back on to do a more accurate diagnosis. They did not charge me for any unnecessary procedures, and had me come back when the light was actually on. When I came in I didn’t even have an appointment, they were very busy, but still took the time to run the code reader and make phone calls to determine what likely was going on. They then charged me nothing for all this work, gave me a paper with information on what they found, and told me not to worry about getting it fixed right away (was not a major engine issue thankfully), that I could do it when I got back to the east coast where I am moving at the end of the week. They could have EASILY done some unnecessary work and charged me up the wazooo for it but didn’t. So appreciative that there are auto repair shops out there that are honorable, helpful, and don’t rip you off! Highly recommend this place!