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Nordstrom Rack at SLO Promenade is a clothing store in San Luis Obispo, CA.

Nordstrom Rack at SLO Promenade Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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2.9
(32 Reviews)
5
4
3
2
1
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Andrew Alan
Andrew Alan -Google user
a year ago
I've been a long-time customer of Nordstrom, and I understand why we don't have one in the SLO area. Though getting a Nordstrom Rack was better than none, I was somewhat disappointed by my recent visit to Nordstrom Rack. The lack of customer service was...Read More
Isaac
Isaac -Google user
5 months ago
Mo/Moe provided the most excellent service. I felt like I had a personal tailoring expert there guiding my experience through the entire way. His attention to detail, savviness, and customer service excellence were uniquely unrivaled. I would recommend to anyone this fine establishment, the deals...Read More
kzch tztch
kzch tztch -Google user
4 months ago
Disgusting people, rude and unapologetic. The manager with a dark pink almost purple shirt made fun of my mother's weight (WHO HAS A THYROID CONDITION) while picking out shoes this black friday thinking we couldn't hear it. I will never EVER step foot near a...Read More
L
L -Google user
a week ago
Like a marshals or Ross. Cleaner, nicer staff. Higher prices. But clearance prices are really clearance prices.
Beachit
Beachit -Google user
7 months ago
DO NOT OPEN THE CREDIT CARD it's a scam!!!!! They scam you into opening a Nordstrom card with the promise of 40.00 cash back that day but it's a lie. Once you open the card and ding your credit, THEN they tell you "oh it's...Read More
OKZ 15
OKZ 15 -Google user
4 months ago
Overall you might get a good deal here most of the time, but the store feels small compared to other Nordstrom/Nordstrom Rack locations. Still worth a visit!
Susan Baca
Susan Baca -Google user
9 months ago
I want to acknowledge both Erik Kvernplassen and Monica Vang for excellent customer service. My niece and I purchased several items last week at the SLO store and the two different cashiers left the security tags on them. I filled out the customer survey and...Read More
Julie Knudsen
Julie Knudsen -Google user
a year ago
Terrible. I have been waiting years for Nordstrom Rack to open In SLO. Have been to many others and have always found great items. This store carries a bunch of low quality no brand stuff. It’s literally just a bunch of stuff. So sad. No...Read More
Mia Tone
Mia Tone -Google user
a year ago
I had a horrible experience in this Nordstrom. I was being helped by an amazing employee, when suddenly what looked like the managers came up to the employee helping me and very inappropriately yelled at them for no reason about a situation that had...Read More
Anndy5683
Anndy5683 -Google user
a year ago
This store is good, the employees at the fitting rooms are really nice and helpful. Only reason im giving it 3 stars is due to the confusion on google maps, it does not show actual front picture of this location as the first picture we...Read More
Jeniene White
Jeniene White -Google user
a year ago
Found 2 dresses on a rack that had a sign that said to take an additional 40% off. When I went to check out, they said that BOTH were misplaced, and they wouldnt honor the discount. I even spoke to the manager about it. I...Read More
JC Alan
JC Alan -Google user
a year ago
Great to have the Nordstrom Rack in SLO. Besides Patrick James there aren't many places for high quality men's clothing. Nordstrom has great selection and great prices.
Jamie
Jamie -Google user
a year ago
Sadly, this is the least impressive Nordstrom Rack I’ve been to. They don’t have a good selection and it’s extremely small. TJ Maxx and Ross seem to have a better selection of clothing.
Naomi Katz
Naomi Katz -Google user
8 months ago
They have a no “try on bras” policy and no return on them either. Absolutely bonkers. They shouldn’t even sell intimate for that matter-
Linda Collins
Linda Collins -Google user
5 months ago
You can find some good deals here. Fairly large selection
Rose Wilson
Rose Wilson -Google user
6 months ago
3 people behind the counter with not one acknowledging me to ring me up while the one cashier helped another customer.
noelle g
noelle g -Google user
5 months ago
Sales lady with half colored hair . You are rude and should not be working there .
Valerie Verde
Valerie Verde -Google user
a year ago
Love Nordstrom Rack!!! Always great finds!!! This is the first decent department store in the central coast!!! Welcome Nordstrom Rack!!!
Tracy Sedeno
Tracy Sedeno -Google user
2 months ago
Great products and very organized shopping experience
Tim & Del Sudi
Tim & Del Sudi -Google user
a year ago
I received My mail order as scheduled & customer service for pickup was awesome.

Features

Service options

check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments