I am unsure why the other review was so negative, as I recieved excellent service from this store. I had a broken phone and was not eligible for an upgrade but they offered me an exception upgrade so I would have a working phone that...
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I am unsure why the other review was so negative, as I recieved excellent service from this store. I had a broken phone and was not eligible for an upgrade but they offered me an exception upgrade so I would have a working phone that same day, I use my phone for my business so it was important not to have any down time. The associate who helped me went out of his way to make sure I understood how to use my new phone. I also came back in the next week because I wanted to check my email with my phone and the staff set my email up for me on my phone and were once again very friendly. I will always go back to NorCal AT&T rather than going to a big box store such as Walmart or Radio Shack, they are much more knowledgeable and I am happy to do business with a local dealer rather than line the pockets of big corporations.