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NGY Group Chino is a cabinet store in Chino, CA.

NGY Group Chino Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.4
(183 Reviews)
5
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1
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Heather Ponce
Heather Ponce -Google user
4 years ago
I think you need to be with your contractor to view the slabs in the back. Great selection and prices! Bought granite for the kitchen and laundry room. Very happy!
mgtazco
mgtazco -Google user
2 years ago
Great prices and service. I’ve been coming for over 7 years and still the best place to find great prices.
Marc White
Marc White -Google user
6 years ago
My customers love ther cabinets and stone selections and prices as well!
Ari Fallah
Ari Fallah -Google user
6 months ago
On Monday I went to rerun some unused extra items. Did all necessary paper work. Waited for back warehouse but the worker states “I don’t have time” after waiting for over an hour! Made contact with multiple workers including the lady who handles the warehouse papers...Read More
Nicole L
Nicole L -Google user
a year ago
No one wanted to help and front desk were pretty rude. We asked for a specific model and they wouldn’t really help us. Judith was pretty rude. And they had a very small tank for a shark and eel to share. Very sad to see
razer uno melapelas
razer uno melapelas -Google user
a year ago
Great service and good prices.
Igor Gjorgjiev
Igor Gjorgjiev -Google user
a week ago
Expensive, not willing to go the extra mile to help you narrow your choices. They act like they don’t need your business here. Avoid!
Luis Mendoza
Luis Mendoza -Google user
a month ago
Started my account this year the first and only kitchen i bought from them, It was the worst experience as a Subcontractor trying to get not only the order together but the payment as well. The sales rep manager was no help at all.
Mike Rodriguez
Mike Rodriguez -Google user
6 months ago
Iv been going to NGY for years. The prices for contractors as well as consumers are amazing. I deal with only Ashley, who is more then amazing and always knowledgeable and professional. Recommend NGY highly!
Shauna Michels
Shauna Michels -Google user
a year ago
Beware attitude from Judith! I had a terrible experience dealing with her at this establishment. She was incredibly rude, unhelpful, and showed no courtesy or kindness throughout our interaction. She was banging on her keyboard when I ask her if they price matched and was like...Read More
ChaCha H
ChaCha H -Google user
a year ago
would NOT RECOMMEND coming here! Come here if you want to start an argument! The workers attitudes are horrible and sickening. The seller, Grace Cai, at the front desk was ruthless and rude. She is very ignorant and looks like she hates her job. ANY question I...Read More
Natalie
Natalie -Google user
a year ago
Awful customer service, honestly children from elementary school could work better than the employees here. Workers are so slow and don't acknowledge you at all. These workers are going to frustrate you and make you wait for so long which could results in losing customers...Read More
Roger Ahmadie
Roger Ahmadie -Google user
10 months ago
Do not recommend. First time visit and definitely is the last time. Front office ladies are very rude. No customer service whatsoever. Looks like do not need the business. Did go elsewhere.
A RUIZ
A RUIZ -Google user
10 months ago
Worst customer service they won’t help you and are rude. The girl in the center was talking to the girl next to her in English about me thinking that I don’t speak or understand English
LaJoyce Jackson
LaJoyce Jackson -Google user
a year ago
Very rude, no one wanted to get up from their desk to help us find products or even look them up in the computer, had to wait a hour because everyone was playing on their cell phones, including the manager. Worst experience.
Gary Miller
Gary Miller -Google user
2 years ago
Nice showroom, decent help up front but dam don’t try to come here in a hurry. The warehouse is super slow. Took us over 1.5 hours to get a vanity and slab of quartz. I can’t believe for a company that sells only to contractors...Read More
sandra rom
sandra rom -Google user
a year ago
Purchased 10 years ago ( they sold to everyone, not just "professionals"). Kitchen cabinets split and peeled, turned yellow, soft closures cheap,drawers don't close evenly,lazy Susan's broke, NOW they won't allow people to walk in & … More
Alex Velazquez
Alex Velazquez -Google user
4 years ago
By far the best bang for the buck if you have a business account with them. Don't expect to be in and out. There's usually a wait of about 30 min for service as they're pretty busy. … More
David Padilla
David Padilla -Google user
6 years ago
I would give them 0 stars if I could. I waited there 3 hours to pick up 10 prefabs and 3 cabinets. I had 3 different sales orders that I handed to the lady in the loading dock. She lost one of them and kept...Read More
Estrella Corral
Estrella Corral -Google user
3 years ago
Horrible customer service the lady on the phone practically attacked me because I wanted to pick up my inventory. I am utterly shocked that this horrible women was still working there. I would rethink staffing your company and having better customer service
Gary Miller
Gary Miller -Google user
2 years ago
Nice showroom, decent help up front but dam don’t try to come here in a hurry. The warehouse is super slow. Took us over 1.5 hours to get a vanity and slab of quartz. I can’t believe for a company that sells only to contractors...Read More
sandra rom
sandra rom -Google user
a year ago
Purchased 10 years ago ( they sold to everyone, not just "professionals"). Kitchen cabinets split and peeled, turned yellow, soft closures cheap,drawers don't close evenly,lazy Susan's broke, NOW they won't allow people to walk in & purchase what needs to be replaced and fixed,...Read More
Alex Velazquez
Alex Velazquez -Google user
4 years ago
By far the best bang for the buck if you have a business account with them. Don't expect to be in and out. There's usually a wait of about 30 min for service as they're pretty busy. Grace is amazing. Knowledgeable, kind, and fast. She was super...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Assembly service

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments