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New Concept Auto Service is an auto repair shop in Overland Park, KS.

New Concept Auto Service Review Summary

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4.6
(802 Reviews)
5
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1
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James King
James King -Google user
2 years ago
They did so much work rebuilding my 1990 Jeep wrangler, that I have had for over 30 years. It had been sitting in my garage for over 10 years, and didn’t run at all! He took every wire out, replaced it, got the engine back...Read More
Tyler Wright
Tyler Wright -Google user
a year ago
I had to have my truck towed and feared the worse as far as not only what the troubles were but what that BILL was gonna look like.. I expressed the urgency and NEED that I had to have the truck running and back in...Read More
Thomas Sullivan
Thomas Sullivan -Google user
11 months ago
Working with new concept was easy. They were attentive, communicative, detail, oriented, and fair. You don’t find many people you can trust within this industry, but this is one of the best experiences I have had. Ask for the store manager, Elvis, he was terrific...Read More
James H. Edwards
James H. Edwards -Google user
2 years ago
I took my 96 Toyota 4Runner in for a cooling system repair. I have not had to take my car in for a big repair for about 3 or 4 years and they have greatly expanded the size and scope of their business operations...Read More
Geno Jenkins
Geno Jenkins -Google user
2 weeks ago
These guys will never let you down. Great work! They send pictures and messages of everything you need done after inspection and do great work on everything they do. I highly recommend them. They offer great prices and always send coupons to your house. Definitely...Read More
Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Auto maintenanceGreat price
alexys nunn
alexys nunn -Google user
a month ago
Came in to get my tire fixed for a slow leak and Marshall at the front desk was more than helpful took me step by step how they do everything and he had a positive attitude. I felt secure in my choice to come to...Read More
Tires, BrakesGreat price
Bruce Bratman
Bruce Bratman -Google user
a week ago
Went in for an oil change. Had to drop car off. New Concepts paid to for me to take an Uber home. I Live 5 minutes from the shop. Agent was courteous Work was done correctly and got complete report of the overall condition of the car.
Oil change
Devin Frye
Devin Frye -Google user
a month ago
I really can’t begin to say enough about how great the service was here. Talk about thorough, friendly, and affordable. Not just that. The team here went above and beyond what was needed, purchased and asked for service wise just because they noticed something that...Read More
Tires, Wheel alignment, BrakesReasonable price
Ram Guntupalli
Ram Guntupalli -Google user
4 months ago
I've been bringing my Audi A6 here for a couple of years now—ever since my 4-year warranty expired—and I couldn't be happier with the decision. The service is consistently top-notch, and it’s a far more cost-effective alternative to the dealership, without sacrificing quality. Rafael, in particular,...Read More
Donna Schulteis
Donna Schulteis -Google user
a month ago
New Concepts have been able to help us keep an older vehicle running and safe to drive at a timely and affordable rate. We do appreciate all the knowledge they have about all vehicles. We will continue to use them for all our...Read More
Megan Baker
Megan Baker -Google user
4 months ago
I stumbled across New Concept when I needed new rotors for my euro when no others were available. I was so pleased with how fast they were able to get me in! My most recent visit was an oil change (again for my euro). They...Read More
Jenna Rak
Jenna Rak -Google user
5 months ago
If you have car repairs, New Concept Auto should be your 1st call. I was referred by a friend after my car was acting up while in Kansas from out of town. Raphael and Jason took care of me and my car! Their inspection was...Read More
Carol Bocell
Carol Bocell -Google user
2 months ago
It was easy to schedule same-day oil change appointment. The staff was efficient and the price was reasonable. They had the filters for my Audi.
Dorothy Gilmore
Dorothy Gilmore -Google user
4 months ago
These guys mean what they say and do go above and beyond! I took my car in for a warranty repair on the starter. The new starter went bad a couple months later and Mike and the guys took care of me, paid...Read More
Monique Kelsey
Monique Kelsey -Google user
3 months ago
The service was amazing….. I’ve never had an experience as good as this when dealing with auto repair issues. They were very thorough and quickly determined the issue and fixed my car. I got it back the next day.
Aaron Katz
Aaron Katz -Google user
3 months ago
My car was having issues with its AC system - it couldn’t get the air cold enough after the car had been outside for a while in the summer heat - it would just blow lukewarm air at that point. So, I made an appointment...Read More
Kenz Drake
Kenz Drake -Google user
2 months ago
New Concept got my car in last minute! They got everything fixed and back to me very timely especially given I did not have an appt. Highly recommend.
AR Sheldon
AR Sheldon -Google user
4 months ago
I like how they send pictures of what is wrong with my car. I have the option of approving the service or not. They also tell me how urgent the repair is. I feel heard and respected, I never feel like they are trying to...Read More
Rosilyn Allen
Rosilyn Allen -Google user
5 months ago
My vehicle would not start so found New Concept (OPKS) on the web. Had vehicle towed & received a great explanation about the problem & quote from Wes before any work was done. Once approval for repair given work was done quickly. This will be...Read More
Marie Dillinger
Marie Dillinger -Google user
4 months ago
When I called to see about an appointment for my car, they got me in right away that same day. The staff were courteous and knowledgeable. I was happy with the job they did replacing my brakes.
David Anderson
David Anderson -Google user
a month ago
Couldn't have been more pleased. Staff was great, service was expedient and the facility very clean with comfortable wait area. I will highly recommend New Concept to anyone in need of services.
Oil changeGreat price
Andrew Peterson
Andrew Peterson -Google user
3 months ago
Today started out rough. I had a broken headlight and a nail in my tire. But Mike and Michael did amazing job. Make sure when you need car care go see them.
Viola Madre
Viola Madre -Google user
Edited 5 months ago
New Concept is STILL my go-to mechanic’s shop. I have them do all of my maintenance now on my sister ‘s car as well. Rafael is attentive in understanding any problems, and William is my new favorite mechanic! Jason is extremely helpful all …
Dawn Kingery
Dawn Kingery -Google user
7 months ago
How refreshing! A specialty auto repair shop who is as good with customers as they are with cars. I’ve had my BMW in for maintenance repairs 3 times over the past 2 years. Each time my interactions with employees have been very comfortable …
eric schumann
eric schumann -Google user
2 weeks ago
I had a 3pm appointment and I was late. They still got my issue taken care of very fast. The price was close to what I expected. Thank you!
Erin O'Dwyer
Erin O'Dwyer -Google user
3 months ago
Very quick and easy to get an oil change. Everyone was friendly and helpful. Shared concerns and a report of what other recommendations they had for my car as well.
Ashley Bowman
Ashley Bowman -Google user
a month ago
Friendly, trustworthy, and hospitable! Ask about their loaners or Ubers they provide?!? Was extremely helpful since I’m a single mom that works full time!
Hannah Edwards
Hannah Edwards -Google user
4 months ago
The guys are always really kind and clear about what needs to be done but not pushy about it. Waiting in their lobby for work to be done is chill. There’s WiFi and drinks/snacks if you need to kill some time. They’re busy, but efficient...Read More
Valerie Bielsker
Valerie Bielsker -Google user
4 months ago
Great place for an oil change. They were friendly and fast. They even rest my oil usage without me having to ask. Love their coupons. Wish they had one for tire rotation. ,
Lynn Fiorello
Lynn Fiorello -Google user
9 months ago
My car feels and sounds like it has a new engine. It feels brand new. The technicians worked on it for a long time because the check engine light was on and there was something that needed to be replaced. I told...Read More

Features

Service options

check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly

Planning

check icon Appointments recommended

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Other

check icon LGBTQ+ friendly