I’m writing this review at 10:11 pm Saturday night after a long day and a long week. I’m a Dental Professional in private practice and take care of elite and the less fortunate in two different practices in the Boston area. I started my...
Read MoreI’m writing this review at 10:11 pm Saturday night after a long day and a long week. I’m a Dental Professional in private practice and take care of elite and the less fortunate in two different practices in the Boston area. I started my day in my FIGS green monogrammed scrubs into the S.End and was exhausted so I stopped and grabbed lunch from a really nice Indian restaurant and decided to eat it in the Copley, Back Bay entrance near Cafe Nero..
there were no trash cans to toss my items to discard.
So… I’m walking around with backpack, Mask, head cover.. and I decided to check out Neiman’s Family & Friends sale but especially Longchamp bags; love their leather bags.
I walk in with my items to discard, no trash barrels in sight, no nearby restrooms & proceed to ask an Employee “ where are your Longchamp bags?” He says “oh to the back, Anna can help you “ . I went to the back , mind you I currently use a medium sized caramel blush Longchamp crossbody.
I walk to the section and see Anna a full figured woman who was checking Inventory with her male Asian “American” colleague and asked “ by chance do you guys have a trashcan as I’ve been looking for one, Anna responded “ they didn’t have one in the Mall? I said “ no they didn’t have one and she said they should have one.. “ I said “ well they didn’t, I looked and do you really think I’d be walking around with trash if I could have thrown it away”?
She did not offer to toss it.. not that she had to but hey…. It was the “accusatory side eye”
Anyway with trash in hand and
Against my better judgment, I stayed in the store looking at the bag I
Wanted to purchase, brought it over to Anna who gave me the price but I decided Not to purchase it, the bag costs over $200.
I didn’t splurge because I didn’t want her to get commission on the sale.
I went to Saks where I was treated with sincere dignity and respect and Purchased the bag that made my whole shopping experience worth it after such a long work week.
I’m truly tired of the shenanigans of Customer Service.
Either you are sincere and professional or you are not on the first shot..
I love it when people show you Who they are… Respectfully..
Strive to do better.. Always..
my current bag & the Saks Bag 🎯
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