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Welcome to Napleton's Kia of Elmhurst, your premier destination for quality vehicles in Elmhurst, IL. Located at 727 W Grand Ave, we are proud to serve as a leading used car dealer, car dealer, car leasing service, motor vehicle dealer, and authorized Kia dealer. Whether you are in the market for a new or pre-owned vehicle, or looking for leasing options, Napleton's Kia of Elmhurst has a wide range of cars to fit your needs and budget. Our customer reviews consistently praise our friendly service and commitment to satisfaction, reflecting our high standards and the trust our clients place in us. At Napleton's Kia of Elmhurst, we are dedicated to providing a seamless buying and leasing experience, tailored to your personal requirements. Explore our extensive inventory of Kia vehicles, renowned for their reliability and innovative features. Our knowledgeable team is here to guide you through every step of the process, ensuring you drive away happy. Visit us at Napleton's Kia of Elmhurst today to discover why we are a top choice for drivers in the Elmhurst area. Let us help you find your perfect Kia in a no-pressure environment.

Napleton's Kia of Elmhurst Review Summary

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4.6
(6368 Reviews)
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Hynek Sedlacek
Hynek Sedlacek
2 months ago
I’m repeat (not anymore) customer of Napleton Kia Elmhurst dealership. I’m very disappointed what happened to me recently. I show up with my Sunday car try to purchase not one but two Kia vehicles from Napleton.From the beginning, I was waiting one hour to talk...Read More
Denice
Denice
3 months ago
So drop off a car in July 7, 2024 to give back to the dealership has a volunteer repo. The dealerships said they would handle it. Today I got a call from Collection agency tell me that my car payment was late but I told...Read More
nanfeng XU
nanfeng XU
a month ago
This is the rubbishest car dealership I have ever seen, the salesperson gave me a price higher than the market price. I drove the first car for four months before the engine light came on, and they said they would take it for inspection for...Read More
Jeanine “Jae” Dupree
Jeanine “Jae” Dupree -Local Guide
4 months ago
I gave only 4 stars because I almost walked due to a very rude and aggressive sales tactic being played on me by the manager. But they corrected that behavior & came back way more chill. Also, the young ladies that process payments at the...Read More
Jordan Mac
Jordan Mac
6 days ago
I had an amazing experience at Napleton’s Kia of Elmhurst!! The staff were so helpful and personable. Jason was awesome, he worked quickly and made sure that both my mom and I had a great car buying experience! We have dealt with other car dealerships...Read More
Vanya
Vanya
a month ago
I recently worked with Lucian when purchasing my new car, and I couldn’t be more satisfied. His professionalism, honesty, and attention to detail made the process smooth and enjoyable.Lucian’s knowledge of different car models was impressive. He took the time to understand my needs and...Read More
S M Vujovic
S M Vujovic
a month ago
Mushi Mumu
Mushi Mumu
3 months ago
I recently had an excellent experience at Napleton's Kia of Elmhurst.💕 From the moment I walked in, the staff was friendly and welcoming. My sales representative, Andrew; was knowledgeable and took the time to understand my needs without any real pressure.☺️☺️He offered a wide selection...Read More
Ashley Mei
Ashley Mei
2 months ago
I came in to get some maintenance, and it was somewhat busier than I was expecting. I waited for around 10 minutes to get checked in but I was acknowledged immediately by Luis, who apologized and let me know I’d be helped next by him....Read More
Lola Khayrullaeva
Lola Khayrullaeva
a month ago
I love this place! Found on the web-site that they have a car I want, left my contacts and they contacted me immediately. Love the car, exactly what I wanted🥰 And it should be noticed how friendly and nice staff member are. I felt so...Read More
Nancy Golden
Nancy Golden
2 months ago
I had a great experience. Alex did a great job of explaining the features of the car and answering my questions. I came in kind of late in the day and ended up being there after closing. I had to unlock my credit and...Read More
Anshul Shrivastava
Anshul Shrivastava -Local Guide
a month ago
My experience at the Kia Napleton Elhurst dealership was exceptional from start to finish. From the moment I arrived, the staff was welcoming, professional, and attentive to my needs. The sales person Jason listened carefully to my preferences and budget, offering valuable insights and helping...Read More
Айвар Кадыров
Айвар Кадыров
2 months ago
I had an outstanding experience working with Pasha at Kia Napleton. From the moment I walked into the dealership, Pasha was attentive, knowledgeable, and genuinely committed to helping me find the right vehicle. He made the entire car-buying process seamless and stress-free. Pasha took the...Read More
Harry Yesilevich
Harry Yesilevich
5 days ago
I worked with a rep at another location who didn't communicate well and kept stringing me along while trying to buy a Kia carnival hybrid. After over a week of frustration I decided to go to the Elmhurst Kia. Working with Alex at that location...Read More
Vasyl Danyliv
Vasyl Danyliv
2 weeks ago
We had an amazing experience at Kia Napleton, thanks to the exceptional service provided by Lucian and Adam. They were incredibly helpful and knowledgeable, guiding us through the process of purchasing our new Kia Sportage Hybrid with ease. Both were patient, transparent, and attentive to...Read More
Ashley Nebs
Ashley Nebs -Local Guide
a week ago
Beware! Do not give them personal information. Even using a false name and email to ask about a vehicle they had they got my phone number when I didn't hear back. Caller ID I assume. I stupidly answer my phone with my name.I was harassed...Read More
Андріана Брусь
Андріана Брусь
3 months ago
We purchased a new car and extremely happy with it. Wanted to say thank you to Serhiy, he helped us a lot and made our car buying experience super nice. The Financing Manager found the best offer for us and we are infinitely grateful. And...Read More
Citlaly Villegas
Citlaly Villegas
2 months ago
Adam ,Was very understanding , and kind about what we were looking for when it came to buying a vehicle. He made sure that the cars he showed us checked all the boxes that we were looking for. Our experience went very smoothly and less...Read More
David Smith
David Smith
a month ago
Alex at Napleton Kia made the experience of buying a car as smooth and stress free as can be! From start to finish he had knowledge and advice for what we were looking for.Everyone on the team was extremely helpful and made us feel welcome...Read More
Alex
Alex
2 months ago
I had a fantastic experience at Kia Napleton in Elmhurst. My salesman, Al, was incredible to work with. He was knowledgeable, patient, and went above and beyond to help me find the perfect car. Al listened to what I was looking for, answered all my...Read More
STEPAN NVCH
STEPAN NVCH
a month ago
I had a fantastic experience at Napleton Kia in Elmhurst! Lucian, my salesman, went above and beyond to help me find the perfect car. He was knowledgeable, patient, and attentive, making sure to listen to all my needs and answer every question I had. I...Read More
Patty Guillermo
Patty Guillermo
2 weeks ago
UPDATE: they take care of the situation and feel really worried about my concern, contacted me the same day and bring some options to improve the service and my feelingOriginal: put one star because I can’t put Zero, the person that sell me the car...Read More
Nadine Baez
Nadine Baez
a month ago
Adam & Zak did a remarkable job today,I never had an experience in purchasing a vehicle like I did today..so easy so very nice, they both kept there word that I would be driving out in what I liked and wanted!!Thank you so much for...Read More
Joe Valenti
Joe Valenti
5 months ago
Adam was the pinnacle of hospitality, from the time I walked in to the time I drove off he made sure every need was met and every question was answered. I really also appreciated when I mentioned I was looking to buy used and he...Read More
Hadi Hussaini
Hadi Hussaini
2 weeks ago
Not recommend it!!!I saw a 2016 GLE350 in their online pre-owned inventory and decided to go and see the car and do a drive test.I went there and welcomed well but when the sales person brought the car, there was a big visible damage on...Read More
Preethi Kurra
Preethi Kurra
4 months ago
Terrible Experience - Worst Dealership I’ve Ever EncounteredI recently visited this dealership with hopes of finding a used vehicle, but my experience was nothing short of awful. I don’t have much experience with cars, so I was hoping they would provide some guidance. Unfortunately, they...Read More
Lindsay Conrad
Lindsay Conrad
4 months ago
I recently had the pleasure of working with Justin when I brought in my car for service and I can't say enough about the outstanding service I received. He went above and beyond to make sure everything was handled properly and that all of my...Read More
m fritsch
m fritsch
2 weeks ago
To Update my Review:KIA’s customer service reached out to us regarding this issue. They were very responsive to make things right. I appreciate their follow up and hope to see better communication in the future for all their customers’ needs.Thank youI purchased a...Read More
Shawn S
Shawn S
a month ago
I visited the dealership to check out a 2021 Malibu listed at $13,795 on their website and Autotrader. After taking it for a test drive, I informed them that we had our own financing, but they kept insisting we fill out an application. I explained...Read More
Joel Duran
Joel Duran
3 months ago
This is the second car my wife and I purchased from here. A very good group of people. From Sales to Management and Finance to Service. A combination of genuine and professional individuals. We had the pleasure of meeting Syed some time ago, who facilitated...Read More

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