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NAPA Auto Parts - Springfield Auto Parts is an auto parts store in Springfield, OR.

NAPA Auto Parts - Springfield Auto Parts Review Summary

The summary was generated by AI, based on reviews.

NAPA Auto Parts - Springfield Auto Parts is a reliable destination for auto parts and accessories, with customers praising the knowledgeable staff and competitive prices.

Review Rating Chart

Google: 4.5/5

Yelp: 4.2/5

Facebook: 4.8/5

TripAdvisor: 4.1/5

DealerRater: 4.6/5

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Reviews & Ratings

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4.3
(207 Reviews)
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Debra Beasley
Debra Beasley -Google user
4 years ago
I needed chains for a newer car that has an odd sized tire and everywhere else could not help me but they took the time to research and find a set of change that would work for me. Very helpful and professional, highly recommend
Onyx
Onyx -Google user
5 months ago
Great inventory and knowledgeable parts staff. Confidently answered automotive questions. They proudly offer military discount to all active and retired service personnel. Positive experience was had during all my visits.
Grace Privett
Grace Privett -Google user
6 months ago
It turned out NAPA doesn’t carry the part we needed (not a universal fit), and despite not making the sale the man behind the counter (wish I had caught his name) walked out to our car to suggest what we needed and where we could...Read More
Lucas Tulloch
Lucas Tulloch -Google user
a month ago
Chris has single hand idly restored my faith in this location this most recent visit is the only time in years I have left this store happy I stopped here.
Morgan McCain
Morgan McCain -Google user
3 months ago
Had the cheapest price in town for the part I needed. They also were able to order it and get it in the next day.
Christopher LaVoie
Christopher LaVoie -Google user
2 months ago
This place was very helpful. I really appreciate Chris c he was super helpful
Robert Timmerman
Robert Timmerman -Google user
3 months ago
Good customer service, had what I needed in stock, recommended some good options!
Tree House
Tree House -Google user
3 months ago
Very knowledgeable, thanks for your help. Highly recommend.
Nicole Davis
Nicole Davis -Google user
a month ago
Went above and beyond to find the right part for my 88 Jeep Wrangler!
L W
L W -Google user
a year ago
Stopped in about 45 min before close on a Sunday, Richard took the time to top off my oil and explain what to look out for in the future. He was really helpful and didn't make me feel stupid. I was sad when knechts closed,...Read More
hoho123 lol
hoho123 lol -Google user
2 years ago
Normally always very helpful for me which is nice being a women. They usually make sure to bear with me as well if I’m not always versed on something or I ask for extra help on what to do etc! I really love the Napa...Read More
Ian M
Ian M -Google user
2 years ago
Great service. Fast pleasant and competent. They let me borrow a 10mm socket in the parking lot and we got the ol girl chooching on all 8 again. Poor old truck lol. Thanks NAPA
Wesley Farkenharder
Wesley Farkenharder -Google user
5 years ago
Excellent service. Came in to return a unneeded part and buy a spark plug gauge. A clerk who knew his stuff, advised me that the other store sold me the wrong plugs and I'd have issues in a few thousand miles. So I upgraded, then ended up asking...Read More
LMV
LMV -Google user
3 years ago
I like the place. I think they are new here. Store is clean. Employees are busy. I worked at bunch of dealerships in parts dept thru life, it's a typical parts store. Btw, you can order your parts online and then pick them up there,...Read More
Jake Farrester
Jake Farrester -Google user
6 years ago
The fellas (and lady) behind the counter are awesome! Had a dilemma regarding a hard to find part for a classic pickup. They took the time to research, and find a suitable solution, as well as share some laughs. This will be...Read More
Lisa Olsen
Lisa Olsen -Google user
7 years ago
This NAPA is a location that usually has the parts I need in stock - no need to order from other stores. The staff has always been helpful for me. When asking specific regarding my car engine I didn't know the answer to, one of...Read More
Arnita Woolard
Arnita Woolard -Google user
3 years ago
Very helpful. Couldn't find crush washers for our new calipers anywhere. Napa helped us out and had just what we needed. Who ever heard of sending new calipers with no way to replace the hardware. They should come with the calipers. They cost a hundred...Read More
Kaelee Clark
Kaelee Clark -Google user
7 years ago
I went to Napa looking for some special screws to re-attatch my center console today, one of the guys working there was on it as soon as I walked in the door, they had just what I needed, he even fixed it for me, free...Read More
Gary McDowell
Gary McDowell -Google user
7 years ago
These guys were great, they asked if I was military so that I could get this discount. I replied no but does havi g two 5th great grandfathers and one 5th great uncle that served in the Revolutionary War under General Washington count? They said...Read More
Steve Kittson
Steve Kittson -Google user
3 years ago
Love NAPA! They have what you are looking for or will get it asap. Staff are friendly and smart. Not the cheapest prices but the service more than makes up for it!

Features

From the business

check icon Identifies as women-owned

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Other

check icon LGBTQ+ friendly
check icon Identifies as women-owned