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NAPA Auto Parts - Ridge Auto Parts is an auto parts store in South Bend, IN.

NAPA Auto Parts - Ridge Auto Parts Review Summary

The summary is generated by AI, based on reviews.

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4.6
(208 Reviews)
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1
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Lucas Harner
Lucas Harner -Google user
6 months ago
The team at this location was super helpful over the phone and in person. They even offered to assist me in loading 30 gallons of Hydraulic Fluid into my car. Above and beyond service.
Thomas Betty
Thomas Betty -Google user
3 weeks ago
How can you say no to Howard Goodhew?
Sara D
Sara D -Google user
3 years ago
Shawn was a great help to us when my husband called in to get some info for some parts. When I went to pick up the items, he had everything all set out and ready to go. He took the time to...Read More
Jon
Jon -Google user
3 years ago
Nice place. Clean & friendly. Ordering online and picking up in the store is worth looking into, as there are sometimes online-only coupons that still work this way. I feel like they may have a little bit better selection of things than their competitors...but that...Read More
Alexander
Alexander -Google user
8 months ago
Great place to buy vehicle parts and helpful staff. Well kept
Christy Kruszka
Christy Kruszka -Google user
3 years ago
I love that You Win is so incredibly knowledgeable and that I can walk in and describe what is going on with my vehicle and he knows what's wrong and what I need to fix/replace (almost every time he's correct)! He always goes above and...Read More
Darron
Darron -Google user
a year ago
Lance was very helpful in finding a specific part for me. These people know their stuff.
Robb Kauffman
Robb Kauffman -Google user
2 years ago
Great store. If they don't have the part in stock, they will make sure to order it and get it there asap. Highly recommend!
Opebi-Wan
Opebi-Wan -Google user
3 years ago
Honestly if Ridge Napa doesn't have it in stock, no one is going to. If it wasn't so far away, I'd just go here first every time. Great store with great people.
Sam Eddie
Sam Eddie -Google user
3 years ago
Excellent customer service Shawn matched the vin with the parts needed to be sure I had what I needed before leaving and prices were reasonable compared to others I'll be returning here again. thanks nappa know how.
Sean Benner
Sean Benner -Google user
2 years ago
Great place to get anything you need when it comes to small parts and large parts from cars to industrial. Very helpful employees and a very clean store
Michael Kinsey
Michael Kinsey -Google user
a year ago
They didn't know me from Adam but treated me very good and even gave me a discount.
T. T. H.
T. T. H. -Google user
4 years ago
I can almost always count on NAPA to have the correct parts needed for a repair. My wife has a Dodge Grand Caravan SXT with heavy duty brakes. One of the adjusting pins on the bracket froze up and could not be freed up. I chose...Read More
Shawn Rogers
Shawn Rogers -Google user
6 years ago
Sunday morning and had to replace (2) lugs and nuts before Monday morning work commute. I knew I could count on them to be open on Sunday and have the parts I need. Customer service is always delightful.
katie schmidt
katie schmidt -Google user
4 years ago
The wrong part was suggested by mistake. They offered to exchange it for me. Went above and beyond to make sure i had the correct part the second time around. Their customer service is excellent!
Jim Harvey
Jim Harvey -Google user
5 years ago
Had exactly what i needed to complete the job at hand.. Very knowledgeable staff had me out in 5 min. Awsome service!!!
Steve Snavely
Steve Snavely -Google user
4 years ago
Great service.....ed helped me with something that I had been to multiple stores for and only at napa they could have the knowledge to get me the right parts
Jameson Brown
Jameson Brown -Google user
Edited a year ago
They have a very large selection of items in stock and they have long hours at this location that make it nice for the working person.
Brooks Hand
Brooks Hand -Google user
6 years ago
This store is great. When I need actual expertise on finding something I come here. Ask for Yu. The man can help with anything.
Kelsie
Kelsie -Google user
6 years ago
Order guy with a white beard helped me. He was amazing, even looked things up for me and helped me get a student discount!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments