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Mobile Kangaroo - Apple Authorized iPhone & Mac Repair in San Mateo

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4.1 (46)

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Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is a mobile phone repair shop in San Mateo, CA.

Mobile Kangaroo - Apple Authorized iPhone & Mac Repair Review Summary

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4.1

(46 Reviews)

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Vick Antonyan -Google user

6 months ago

I’ve been to Kangaroo iPhone Fix in San Mateo multiple times now—for my Apple Watch, iPhone, and even MacBook issues—and every time they’ve gone above and beyond. The team is incredibly tech-savvy, knowledgeable, and super easy to work with. Compared to the Apple Store a the...Read More

Marty Duey -Google user

6 months ago

Very professional and efficient end-to-end process and service. They are an Apple authorized service provider and use genuine Apple parts. Might be a little more costly than a big box retailer, but they’re quick and provide a more personal experience. Also, it’s good to support...Read More

charles cheung -Google user

10 months ago

Great experience with Mobile Kangoroo! Teddy is was very friendly, professional and experienced. He put me in ease by providing me with good advice and options on how to fix my old MacBook Pro. The turn around time is fast and easy. The...Read More

Michael Harville -Google user

a year ago

Super helpful - actually tried to talk me out of doing the iPhone battery replacement I had come for, by showing me a webpage of battery saving tips. I decided to go for it anyway, and the whole thing was done in a little over...Read More

Ming Chu -Google user

a year ago

Absolutely 5 star service. Went in with a very broken iPhone screen and the technician took dedicated time to help me figure out how to access the AppleID, coming up with different solutions when I couldn't remember the password. The service was quick and impeccably...Read More

David Bellamy -Google user

a year ago

These guys are fantastic for repairs of all devices, especially Apple devices. And they are an authorized Apple dealer, so they only use Apple parts and guarantee their work. They replaced the back of my cracked iPhone. Great communication, high quality work and a fair...Read More

Ian -Google user

2 years ago

Ted is a genius. He replaced my laptop’s display two days before the estimate, & thirteen days before the Apple Store would have been able to turn it around. They also couriered the thing to me for basically nothing. These guys are the business.

Miguel Barajas -Google user

9 months ago

I like how they help me with my problem explaining why I have that problem in my laptop it was a good attention to the client always keep me updated for how my laptop was going. because of them I can enjoy time using my...Read More

Renuka Narayan -Google user

10 years ago

I was blown away by excellent service. Robert is a gem. He told me upfront what to expect and told me that if it's something minor and if he just has to reset the phone there will be no charge. Before that...Read More

Aj Ramirez -Google user

a year ago

Ted is a real gem. I went in to see if broken phone could be repaired, it couldnt. Bought a new phone and back crackes, they can fix it. Ted personally does their part and dilligently finds what possible.

Chris Stallings -Google user

Edited 5 years ago

I needed a same-day genius bar appointment to fix my MacBook Pro keyboard, but local apple stores had no appointments for over a week! Who knew Mobile Kangaroo could do genius bar work?! I stopped by, and 10 minutes later, it was fixed. …

Trent Lowe -Google user

5 years ago

The best Apple service I’ve ever received. I’ve had Apple products for 20+ years and never had service this satisfying. getting your device serviced with Apple is always kind of frustrating - you have to book way in advance and the personal …

Nolie Garcia -Google user

9 years ago

Had my iphone 6 shattered glass screen replaced at this store same day , 15-20 mins max wait. Efficient and fast service!!! Great store manager Stephen Lopez help and fixed my phone himself, highly recommended👍 Would definitely comeback if …

Libo Wang -Google user

7 years ago

Smoother experience than the apple store. Made an appt for the infamous iPhone 6 battery exchange. In and out in the mid-morning within 10-20 minutes. Excellent efficient customer service.

Susan F. -Google user

7 years ago

Fast, courteous service to replace iPhone Battery in less than 30 minutes. A welcome breath of fresh air compared to going to an Apple Store for the same service!

Rachel B -Google user

10 years ago

He replaced the screen on my Nexus tablet. Months later, no issues. The price was about what I expected to pay anywhere (which is not to say cheap). Very happy with the service, and will probably use again.

Omen H -Google user

11 years ago

The San Mateo location has better prices and faster turnaround. Sf location told me $75 and two days for repair. San Mateo said $45 and only half hour wait for repairs to be done.

H C -Google user

7 years ago

This is a clean and welcoming facility. I came here on a Saturday and I guess only one person was working so he was swamped with handling the store traffic and managing the repairs. So extra kudos for him for being patient, friendly and customer-service...Read More

Jon Fishman -Google user

2 years ago

Really nice, helpful, and cost-effective support for my macOS display issue. Quality service. Highly recommend and will return!

K N -Google user

2 years ago

I needed to open up my watch and had the wrong tool. The very nice person who works here helped me out and was very kind. If I do break my phone, this is where I will come to get it fixed.

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Wheelchair accessible entrance

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Mobile Kangaroo - Apple Authorized iPhone & Mac Repair Review Summary