Reviews (855) 487-5422 Call Direction Website Photos About
Call Direction Website Reviews

About

Mini of Downtown Los Angeles is an used car dealer in Los Angeles, CA.

Mini of Downtown Los Angeles Review Summary

The summary was generated by AI, based on reviews.

Pros

This Mini dealership in Downtown LA has received praise for its friendly and knowledgeable staff, who are willing to go the extra mile to ensure customer satisfaction. Many reviewers have also appreciated the dealership's modern and clean facilities, making for a comfortable car-buying experience. Additionally, the dealership's inventory is often commended for being well-maintained and having a wide selection of models to choose from.

Cons

Some reviewers have expressed frustration with the dealership's pricing, feeling that it is slightly higher than other Mini dealerships in the area. A few customers have also reported experiencing long wait times for service appointments, which can be inconvenient. Furthermore, some reviewers have mentioned that the dealership's sales team can be pushy, which can be overwhelming for some customers.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Edmunds: 4.5/5

DealerRater: 4.7/5

Cars.com: 4.3/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.7
(542 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Zenchin Ye
Zenchin Ye -Local Guide
4 months ago
I recently purchased a 2025 MINI Countryman from this dealer, and unfortunately, my experience has been far from satisfactory. I deeply regret this purchase and would caution others against buying any 2025 MINI; As this is the first year of the new generation, the vehicle...Read More
Bob Clifton
Bob Clifton -Local Guide
a year ago
I just leased the love of my life from Nick Alexander Mini. And I owe it all to Collin Cocores. He listened to my expectations wants and needs, then just made it happen. No fuss, no muss. This great experience was made even better when...Read More
Mr C
Mr C -Local Guide
10 months ago
Beautiful experience, I was getting my car serviced and I walked over to mini to check them out. The manager Mav so nice he's is super sweet and kind. The sales Paul super cool and down to earth. They pulled all strings to make sure...Read More
陆海空
陆海空
9 months ago
Yesterday my sister and I went to the car dealership to look at cars. We were very happy to meet Paul and the manager Marwan. They welcomed us warmly. Even at the beginning, we were not even sure which model we wanted, but they naturally...Read More
alyssa murillo
alyssa murillo
a year ago
I couldn't be happier with my Mini Electric!! The sales Team at MINI of Downtown LA especially James and Brayan were wonderful to work with. They helped me find the exact Trim and color-combo I was looking for at a great price. Seriously, I had...Read More
Crystal Li
Crystal Li -Local Guide
a year ago
I recently purchased a Mini Cooper 4-door at Nick Alexander Mini, and I had an excellent experience with my sales representative, Irak Garcia. He was extremely helpful and knowledgeable throughout the entire process. Not only did he help me find the perfect car for my...Read More
Jessie Costin
Jessie Costin -Local Guide
3 years ago
Absolutely stunning service, got my 2-door Mini Cooper there few month ago. Sales and service departments are extremely customer-oriented, competent, and friendly.Returned to them after 3 years of my lease, decided to keep this gorgeous car and got helped with all the paperwork and adjustments...Read More
Sherry O
Sherry O
a month ago
We had a great experience at Mini of DTLA. Collin helped us finding the perfect car. A gorgeous 2 door hardtop S, not only it fits our budget but it is also a real joy to drive.Thank you Collin , and thank you for your...Read More
Brett Westmoreland
Brett Westmoreland
2 years ago
Scott Shadley
Scott Shadley -Local Guide
7 months ago
An amazing experience. From the first text to the signature on the paperwork… Collin was flat out the best car salesman I have ever had the luxury of working with.From a constant of array of options to the personal and engaging nature of his conversation.I...Read More
John Hod
John Hod -Local Guide
7 months ago
A HUGE thank you to Daniel Cervantes, a Mini-Cooper Parts Specialist, who absolutely knows all the ins and outs of Mini Coopers! I came in today to look for a radiator hose for my daughter’s 2012 Mini, and Daniel was able to quickly find the...Read More
Andrew S. Younan
Andrew S. Younan
7 months ago
By far, this has been THE BEST EXPERIENCE I’VE EVER HAD AT A DEALERSHIP. Thanks to COLLIN, I received a call on Tuesday evening driving back home from work and I took it with the same expectations I have for any call I usually get...Read More
Stacey Thompson
Stacey Thompson
a year ago
I hit a pot hole on the 110 in my Mini on the way to the Dodger game last night. Drive flat got me to their dealership. It was just before 6:00 and their service bay was closing up. Miguel was a rock star! He...Read More
Lori Abosch
Lori Abosch
a year ago
Last Sunday, I enjoyed one of the best and easiest car buying experiences of my adult life and Collin was responsible for that. Minis are new to me and Collin provided me an easy to understand education on the Countryman, Clubman and original Mini. I...Read More
Shadow P
Shadow P
a year ago
Collin provided excellent service throughout the entire car buying experience. Collin was quick to respond to our first request through the website and provided flexible times to meet him at NickAlexander Mini. His attention to detail as we discussed the options was a tremendous help...Read More
Beatriz Orellana
Beatriz Orellana
3 years ago
Hello! My name is Miriam Beatriz O. I got my first new mini cooper at Nick Alexander MINI about 2 weeks ago!!! I had a wonderful experience, the salesman Irak Garcia was very patient and took his time with me as I was getting my...Read More
Ryan Long
Ryan Long
a year ago
Purchased a Mini Cooper SE new from this dealer. I have never had as great an experience at a car dealership! I was very happy with the price and the customer-service went way above and beyond. Collin the salesperson was empathetic and helped work with...Read More
Tim Norman
Tim Norman
9 months ago
Could not be happier with our new Mini Clubman, and our experience with Mini of Downtown Los Angeles, especially Collin. From the first inquiry online to taking possession this past weekend, the service and communication were exceptional.We initially were going to purchase a 4 door...Read More
Anita Foroughi
Anita Foroughi
a year ago
Thank you BIGTIME to our sales advisor, Collin Cocores. We came in to purchase my second Mini, this time a 2024 Mini Cooper S Convertible. This is essentially my dream car as a kid! Thank you SO much to Collin Cocores, who made the buying...Read More
Aniket Tiwari
Aniket Tiwari
2 years ago
We got our last mini from Universal City but found Alexander Mini through their amazing service department — it was through that process that we came across Austin.He was attentive, patient, and committed to getting us the car we wanted. We’ve never had a car...Read More
Chris Warner
Chris Warner
a year ago
I don’t do reviews, but I gotta tell the world about this one. Not only did Nick Alexander Mini have more Minis on their lot than the prior three combined I had visited in the LA area, but the salesman I dealt with,...Read More
Jaime Pi Anfruns
Jaime Pi Anfruns
3 years ago
Awesome experience with Collin Cocores at Alexander Mini. Could not recommend this dealership more, they make the buying process super fast, easy and painless. I have leased several cars and this was by far the fastest most convenient and straight to the point process I...Read More
Jen Lyon
Jen Lyon
3 years ago
Not going to lie, getting a new car has always been an absolutely stressful, daunting experience for me over the last 20 years. The salesmen are always pushy, the finance crew are always insistent you buy a warranty you don't want, and the whole situation...Read More
Adhi T.
Adhi T. -Local Guide
6 years ago
I often look for the best deal in purchasing expensive items, but above price, I truly appreciate a great overall transaction experience.I bought a yellow, 2 door hardtop today at Nick Alexander. Very close to getting one from Monrovia, which is a lot closer to...Read More
Sarah Godden
Sarah Godden
2 years ago
Collin made my first car buying experience a great one. He is super knowledgable and was able to order the car I wanted when my local dealership in San Diego said that it could not longer be ordered. He even delivered it to my home...Read More
Alejandra Castillo Chavez
Alejandra Castillo Chavez
4 months ago
I bought my car here in 2020. Not only was the buying experience with Colin Cocores excellent, but the service department staff has also been incredible. Ira is so efficient and has the greatest customer service. Miguel and Jezabel are also wonderful. If you’re looking...Read More
Lianne Almarales
Lianne Almarales
5 months ago
I recently purchased a BMW and worked with Irak Garcia who was highly knowledgeable and easy to work with! I highly recommend him due to the stellar customer service. Prior to going to Mini/BMW, I had a very unpleasant experience at the Beverly Hills Audi...Read More
Jon Lemmens
Jon Lemmens
2 months ago
Definitely recommend asking for Irak at MINI of Downtown Los Angeles if you are in the market for a new car. He is friendly, knowledgeable, and works with you. He informed of us the changes in the 2025 model, including the shift away from run...Read More
TC
TC
5 months ago
I bought 2 cars from Mini Downtown L.A. Pretty good. Sales not bad. However, after getting oil change and finally light turned off, 2 sec. upon leaving, another lite (for general service) went on! The car is a 2020 had 7,000 miles when purchased. ...Read More
Julie Jarvis
Julie Jarvis
6 months ago
Leasing a two- door 2023 mini cooper. Under 10,000 miles and already front brake pads need replacing. Called Mini Cooper for servicing and was assured the replacement was covered by the lease after looking my account up by VIN. Dropped off car this morning and...Read More
Eddie Towers
Eddie Towers -Local Guide
7 months ago
I've been coming here for years when my Mini Cooper needs maintenance. Miguel and Ian are great techs, and they always make sure to take care of my car's needs. It's their friendly and professional service that keeps me coming back. This post is long...Read More
Sam Lee
Sam Lee
8 months ago
Had inquired about MINI at 10am and picked up a car at 3pm. We had a trade-in and Irak Garcia was our sales person who helped us and went out of his way to meet our needs. Although paperwork process was bit longer...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Car rental
check icon Oil change
check icon Repair services

Payments

check icon Checks
check icon Credit cards
check icon Debit cards