I called around looking to reupholster our patio furniture. I didn't get any response from half the places I left messages for and even had a confrontational conversation with another shop because I didn't quite know what I wanted—this is my first time getting furniture...
Read MoreI called around looking to reupholster our patio furniture. I didn't get any response from half the places I left messages for and even had a confrontational conversation with another shop because I didn't quite know what I wanted—this is my first time getting furniture reupholstered and I just didn't have a lot of knowledge going into the process.
I called Mike's and got a text from Ann within a day. She was patient and friendly and answered all my questions. She also asked me plenty of questions to narrow down exactly what I wanted and gave me options with prices, including advice since I was considering buying the fabric myself.
I put it off for a few weeks and then at the last minute wanted to get it done a week before July 4th so we could host friends for a bbq. I texted her back and they (Ann and Tina) were incredibly kind and fit me into their tight schedule. They gave me a clear timeline and estimate, and were upfront about any additional costs that might come up. In my case, I wanted to reuse the foam and ended up paying a little extra to redo the dakron (buffer foam) but they gave me a heads up so I was prepared.
I had one bench and four cushions redone. There was piping, zippers, and straps. And they were in pretty bad condition when I dropped them off. It was finished on time and it came out looking brand new! It looks so good. I'm so happy we went with them. The price they gave us was great and the workmanship was excellent. Tina even took time to meet me when I picked up the cushions to walk me through the work they did. I'm very pleased with the positive experience I had, especially with the hiccups I had with just finding a shop. We'll absolutely be using them again when we redo the rest of the chairs. I cannot recommend enough.
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