Our family was looking for a car to export to Central America. We searched for some time for the right Kia EV9, and came across an EV9 that Michaels Autos had. It seemed to fit all our needs. We worked with Rich Gray. He was...
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Our family was looking for a car to export to Central America. We searched for some time for the right Kia EV9, and came across an EV9 that Michaels Autos had. It seemed to fit all our needs. We worked with Rich Gray. He was very knowledgeable about the export process, which made it easy. With other dealerships, they had no or very little knowledge of exporting a car directly from the dealership. But Rich knew what he was doing, which made working with him much easier. Since we are in California, and the dealership is in Orlando, we needed a dealership we could really work with well. We encountered dealerships that wouldn't work with us unless we came in person, but Rich made it easy. Since everything was going well up to this point, I had a friend go and look at the vehicle and test drive it. The vehicle is top notch, just as posted. The price was great, and the fees were fair and transparent. I'm glad we came across this car. If you are looking to export a great quality vehicle with a dealership that's knowledgeable of the export process, go with Michaels Autos... and ask for Rich! From the first call, until the vehicle was picked up by the shipping company, Rich was there every step of the way...Even after the money was received. Pictures, videos, updates, check in, communications with the shipping company, finding a new charging cable... You don't see that level of customer service very often anymore. From my experience, most salesmen are done once the deal is done. He definitely went the extra mile! Thank you Rich and Michaels Autos!