Reviews (216) 586-3844 Call Direction Website Photos About
Call Direction Website Reviews

About

Metro Lexus is an used car dealer in Cleveland, OH.

Metro Lexus Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.8
(1394 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
kevin connors
kevin connors -Google user
8 months ago
Matt Long my salesman that I just met as walking onto the showroom floor has been nothing but stellar in his treatment of me. He found me a car that we had to do a dealer trade for and he kept me informed every step...Read More
Thad Hete
Thad Hete -Google user
4 months ago
Our first Lexus purchase and the experience could not have been smoother. Our salesman, Simon, kept us updated on every aspect of our vehicle from ordering to delivery. He was the consummate professional and I highly recommend both him and the Metro Lexus team.
Shumai Chi
Shumai Chi -Google user
2 months ago
This was my first Lexus..my experience was wonderful and the easiest deal I ever made! Matt Long was my salesman and he was absolutely wonderful to work with. I was treated with respect every step of the way Thank you Matt. I love my new car!
Hannah Montgomery
Hannah Montgomery -Google user
6 months ago
Maria Morales was my sales agent. She not only made my first impression on Lexus experience exceptional but also gave a relaxed and positive outlook. With this being my first Lexus she will forever be the staple of professional sales team players that makes a...Read More
Colleen Ramion
Colleen Ramion -Google user
9 months ago
I want to express my gratitude for the excellent service I received during my recent car purchase. I especially want to thank Christian Miller for his patience, professionalism, and thorough knowledge. He went above and beyond to answer all my questions and help me find the...Read More
Andrea
Andrea -Google user
9 months ago
Simon was amazing. We did a lot of car shopping before we decided on a Lexus. It was the best decision we could have made. We had a lot of questions and he did a great job answering all of them. We spent a lot...Read More
Jimi B
Jimi B -Google user
a year ago
Simon!!! HE’S THE MAN!! New to the Lexus family here and PROUD. I have never had such smooth car deal at any dealership, and I sold cars for 14years myself!! Well done my new friend! …
Andrea DeSalvo
Andrea DeSalvo -Google user
8 months ago
Maria was fantastic to work with! I enjoyed all my visits and communications with her until we were able to find the right vehicle for me. The entire staff from sales, to finance, and delivery- were all top notch and very friendly!
Tyler Brandenburg
Tyler Brandenburg -Google user
a year ago
Abed and Jeff were fantastic! Even though I felt slaughtered on my trade in, I am very happy with my Lexus! Great CPO rate, and 3 years UNLIMITED MILES with bumper to bumper coverage! (I drive about 30-40k miles a year) Abed treated me like...Read More
Baljan Mametkulyyev
Baljan Mametkulyyev -Google user
3 months ago
I recently purchased a vehicle from Metro Lexus, and I couldn’t be happier with the entire experience. Sam was incredibly professional, helpful, and knowledgeable throughout the process. He took the time to understand what I was looking for, answered all my questions with patience, and...Read More
D Stephens
D Stephens -Google user
4 months ago
Maria was a fantastic first contact for us to Lexus brand and great, detailed salesperson. Her knowledge of the brand was exceptional. She treated us kindly and her follow up so appreciated! We’ve grateful for having met her. John in finance was outstanding. Customer...Read More
Cameron B. Guild
Cameron B. Guild -Google user
4 months ago
I had a fantastic experience with Metro Lexus from the moment I walked in to inquire about a new car. Everyone there made the buying experience super easy and stress free, without any high pressure sales tactics. My sales associate was Simon and I cannot...Read More
Iman Chaudhry
Iman Chaudhry -Google user
3 months ago
I recently visited Lexus to purchase a new vehicle, and I had the absolute pleasure of working with Candice Thomas. From the moment I walked in, she made my family and I feel welcomed and at ease. What really stood out was how attentive...Read More
Eric Turk
Eric Turk -Google user
5 months ago
My wife and I both bought Lexus vehicles at Metro Lexus and since then we have had great service every time. Jeff in service is great! We will definitely be repeat customers at this dealership as we are always treated like family every time we...Read More
Steven Spirko
Steven Spirko -Google user
a month ago
Great service and friendly salesperson (Candace) were very enjoyable to work with. Understood exactly what we wanted and delivered. I would highly recommend Metro Lexus for your next car purchase.
Karen Lowe
Karen Lowe -Google user
2 months ago
Candice did an exceptional job making us feel that we were family! Yes she exceeded our expectations! We had planned on shopping around and were so impressed with the customer service that we received was top notch! We had a check off list of needs for...Read More
Jean Maguire
Jean Maguire -Google user
2 months ago
Our experience with Sam was wonderful from start to finish. He was very friendly, courteous and able to answer all our questions. The Lexus TX500 H is a quiet, smooth ride with a gorgeous interior and exterior. We would definitely recommend Metro Lexus.
Heidi Annette Tuttle
Heidi Annette Tuttle -Google user
2 months ago
I bought a beautiful used Lexus UX from this place and the service was outstanding. The communication was excellent and I got it bought and shipped to me 800 miles away in about a week. Candice is really lovely, and very friendly. The professionalism and...Read More
Howard Melnick
Howard Melnick -Google user
4 months ago
I recently purchased a car and had the pleasure of working with Seth Collins. From the moment I walked into the dealership, Seth was professional, friendly, and incredibly knowledgeable. Seth and the entire Metro Lexus team truly went above and beyond to make sure I found...Read More
Lexi Marchese
Lexi Marchese -Google user
5 months ago
My experience at Metro Lexus was wonderful, all thanks to Seth Collins. He was patient, kind, and supported my parents and me throughout the entire search, selection, and buying process with ease. I'm lucky to have had his support and highly recommend working with Seth...Read More
Grace McBride
Grace McBride -Google user
2 months ago
Sam was great! Very knowledgeable about the car, although it was a Toyota, since he used to work for them as well. Very responsive to all questions. Great experience. Felt like I got a fair price as well.
Lillian Welch
Lillian Welch -Google user
4 months ago
Very pleasant experience from the moment we walked into the dealership. Terry was very knowledgeable. She was patient throughout the entire process. What I most enjoyed about whole process is no one was trying to coerce you into making decisions of deducting...Read More
Frank Lauria
Frank Lauria -Google user
a month ago
⭐⭐⭐⭐⭐ Candice at Metro Lexus made our 2025 Lexus RZ 450e purchase easy and fun. She gave us all the info we needed before we even stepped in, so there were no surprises—just a smooth process. When we arrived, our car was in the showroom under a...Read More
Mark Kovachy
Mark Kovachy -Google user
5 months ago
Our experience at Metro Lexus was exceptional. We have had several 'luxury' cars over the years, but the dealer service of all of them paled compared to Metro Lexus. Szymon, our sales representative, was attentive, personable, and helpful. …
Alisha Marie
Alisha Marie -Google user
5 months ago
Absolutely the best car buying experience I’ve ever witnessed . It felt welcoming ,inviting and not pushy. Everyone from Maria our salesperson, to the manager that jumped in to help us , all the way to finance, everyone was absolutely …
T. H.
T. H. -Google user
6 months ago
I had an excellent experience at Metro Lexus Ohio. My salesperson was Abed Darwish. He took really good care of me. Abed was patient and attentive. He answered all of my questions in a timely manner. He was able to get me all the...Read More
Marwan Hamaty
Marwan Hamaty -Google user
Edited 4 months ago
Our agent, Ryan, has been of great help. He is informative and helpful. Very pleasant person to work with. That's why I opted a car through him for the second time.
Mary Beth Rosewicz
Mary Beth Rosewicz -Google user
6 months ago
This entire process of leasing my 2025 Lexus NX was very easy and actuallly enjoyable! Allison Smith (my salesperson) was extremely knowledgeable, professional and kind! She even picked me up so I could pick up my car and then educated me …
Pamala Schnellinger
Pamala Schnellinger -Google user
6 months ago
I purchased a new Lexus NX 350H. I must say it was probably the most positive experience in all my years of buying a car. Alison Smith is great. She is personable, engaging and informative but no pressure was applied. All the people I met...Read More
kari s
kari s -Google user
5 months ago
Sam in sales and John in finance were great to work with! Sam listened to what I wanted and found me the perfect car, and John was helpful with a few hurdles on my end. I'd highly recommend Metro Lexus. Ask for...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Car wash
check icon Oil change
check icon Repair services

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments