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Call Direction Website Reviews

About

Metro by T-Mobile is a cell phone store in Frisco, TX.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(73 Reviews)
5
4
3
2
1
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Mai “Mai” Wright
Mai “Mai” Wright -Google user
a month ago
I give Jerry 20 stars !he was fast,Informative,friendly, and genuinely took the time to help me recover my account which speaks levels about this store. As a customer I appreciate custom greetings and seeing people smile or being greeted with great energy. Whoever the store...Read More
dee williams
dee williams -Google user
6 months ago
Honestly, I never leave reviews for anyone. However, I had to because I have been to this location on Preston Road several times in the last couple of months and there's this amazing young lady who has always been able to assist me even with...Read More
rakesh kumar
rakesh kumar -Google user
a month ago
Mr. Hidayat did a very good job for me very good service nice talk very friendly and he is full expert in his job
chris Fiaccone
chris Fiaccone -Google user
9 months ago
I just worked with Daniel at this location, and was absolutely astounded by his level of care. I feel like it’s company-wide too because I overheard his convo with customer/tech support, and they too were incredibly kind. I walked in thinking it was going to be...Read More
Susan
Susan -Google user
5 months ago
Very friendly, knowledgeable young men, very courteous. Really assisted me with what I was looking for.
zahirovic agan
zahirovic agan -Google user
6 months ago
Kim was star and give best service every and I am metro castamar 20 year I am glad to meet her
aiden ferrusca
aiden ferrusca -Google user
2 years ago
I just opened my first phone account, and the girls at this metro were super helpful with setting up my account and setting up my iPhone. They were super quick and very knowledgeable on any questions I had about the phone and the monthly plans...Read More
Taylor Edwards
Taylor Edwards -Google user
6 months ago
Shayan took good care of me today! Put my account covered until Oct 4th
Argenis Cisneros
Argenis Cisneros -Google user
2 years ago
I highly recommend this store, they seem to have good promotions anytime I need a phone. The staff was very knowledgeable and helpful. And I really appreciate that they help you set up your phone and helped out with transferring my info from my old...Read More
Kumkum Chaudhary
Kumkum Chaudhary -Google user
6 months ago
Really helpful and welcoming employees. Top notch customer service
Trashad Alladin
Trashad Alladin -Google user
a year ago
Aw man Tatiana is a miracle worker always doing something great for someone. Gone ahead girl she's always smiling!
Jonathan
Jonathan -Google user
8 years ago
Went in today with a few questions about switching to a prepaid plan from Verizon. Unfortunately, I didn't get his name, but the young gentleman wearing glasses working this afternoon gave great service, knew the answers to all of my questions, and has probably earned...Read More
Ross Underwood
Ross Underwood -Google user
3 years ago
Tatiana was awesome last night, I arrived late and she was super helpful. She made it an all round great shopping experience. Much appreciated.
jesus Aldape
jesus Aldape -Google user
9 years ago
Best customer service out of ALL the Metro's! The store associates know what they are doing and they are very well stocked. All the gentlemen that work there are very handsome.
Xoxoxo C
Xoxoxo C -Google user
10 years ago
Best costumer service! They are always friendly and never pushy with a sale. Store is clean and well stocked, staff is very knowledgeable with products they carry.
Paul Hensley
Paul Hensley -Google user
Edited 3 years ago
It's hard to find a T-mobile store that has employees that can and will help you...l drove from Mesquite to Frisco Texas yesterday for help...worked out great...84 miles...and gave the young lady a $ 25.00 gift card to Torches...YUM...
Kelly Ramon
Kelly Ramon -Google user
3 years ago
An absolute recommendation to this MetroPCS location, the employees where are amazing and how come you with every problem for my account. Very sweet woman
Lori Trombley
Lori Trombley -Google user
5 years ago
Edna gave us great customer service! I wish we had her every time we visit the store!
Shirley Wallace
Shirley Wallace -Google user
a year ago
Thank you. So much for your help.You guys are awesome Special thanks to Tatiana.
Noman P
Noman P -Google user
7 years ago
Excellent experience, sales rep was Alex and his manager both gave me great service!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly