Reviews (978) 521-2200 Call Direction Website Photos About
Call Direction Website Reviews

About

Metro by T-Mobile is a cell phone store in Haverhill, MA.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(97 Reviews)
5
4
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2
1
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Ron Braese
Ron Braese -Google user
2 months ago
Rosa is really professional She always does am excellent job thank you
Kristine Tenaglia
Kristine Tenaglia -Google user
9 months ago
Rosa was excellent at helping me pick out my new phone exceptional customer service friendly knowledgeable and honest. The store had a lot of options for phones to pick from in a great location with a parking lot. I Recommend anyone looking for a new...Read More
Maria
Maria -Google user
2 months ago
Rosa has the best customer service with out her I wouldn't be a metro customer she's the best
Frank Fligg
Frank Fligg -Google user
8 months ago
Very Happy To Find This Store and Location. I Was Looking For a Samsung A35 Phone, Talked With Rosa Great Customer Service, Friendly, and Very Knowledgeable. Phone Was Not In-Stock But She Could Order This For Me. Very Thankful To Finally Find a 5-Star Metro...Read More
Big Dog
Big Dog -Google user
2 months ago
The phone don't hold charges I don't know why when you buy one you charge it it doesn't charge it takes forever Don't buy them
Michael Biggard
Michael Biggard -Google user
3 months ago
Great customer service thank you Rosa
Timmy C.
Timmy C. -Google user
2 years ago
Rosemary is excellent. She is extremely knowledgeable with each phone and how they work. She was very helpful with setting up my service on my new Samsung phone. The owner and/or manager definitely needs to give her an immediate raise in salary. Tim Cronin
Giuliano Pizzo
Giuliano Pizzo -Google user
10 months ago
Anyone in the area needing help with Metro, Johnathan is your guy. He worked tirelessly to resolve a plan/upgrade issue through various chains of corporate. As a decade plus customer of Metro, I've never experienced someone work so hard to resolve a customers issue. For...Read More
Jayliana Christian
Jayliana Christian -Google user
3 years ago
John was an excellent help, he made sure everything was working perfectly before we left. he gave us his opinion on what we wanted to know and he had a great sense of humor while doing it. give this man a raise, he’s worth it....Read More
Meghan Divoll
Meghan Divoll -Google user
5 years ago
I went in today to this location and my experience was awesome! The people who helped were Devontae & Rosa! I always choose this location because they always have the phone that I want in stock and Rosa especially is well educated when it...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly