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Call Direction Website Reviews

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Metro by T-Mobile is a cell phone store in Lake Worth, TX.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.3
(69 Reviews)
5
4
3
2
1
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Michael Faram
Michael Faram -Google user
a year ago
I never give a 5 Star rating however having to avoid my local Azle T-Mobile store due to my last visit finding a couple of idiots with zero customer service skills would rather accuse me of messing up the new phone purchased the day before...Read More
marilynn aponte
marilynn aponte -Google user
4 months ago
Ali was so nice and helpful! I went in right before closing on Friday and he was so helpful and friendly. You need to buy your phone here I assure you it will be the best experience ever! Ali knows what customer service should be...Read More
Anonymously Truthful
Anonymously Truthful -Google user
5 months ago
The metro is scamming people! Make changes to your account without permission and won't refund it. Charge extra for phones and so much more avoid these scam artist go anywhere else !
Dosh
Dosh -Google user
5 months ago
I just called to get a price of an iPhone. I was told it was $300 over market at "every location" due to a shortage. I called another branch and it was $649 plus tax w/ the rate plan. Scam. Artist.
Bruce Thomas
Bruce Thomas -Google user
a week ago
Professional service by Ali go see him-
Edgar
Edgar -Google user
3 weeks ago
Ali was so helpful and patient with me
Tracie Griffin
Tracie Griffin -Google user
5 months ago
He helped me everything transfer from my broken phone.
Charles Buie
Charles Buie -Google user
4 years ago
I came to the store after clocking out of work, with a crashed phone, having forgotten my pin, and a modest budget. Within 20 minutes, the store manager helped me find a phone that fit my budget, helped me recover my account successfully, and assisted...Read More
Tony Simonson
Tony Simonson -Google user
2 years ago
The moment I walked in I was greeted and was immediately helped. Both ladies were friendly and efficient as well as professional. They helped me get a phone and upselled a case and protective screen. I was in and out quicker than I expected. I...Read More
Daisy Gonzalez
Daisy Gonzalez -Google user
3 years ago
Bought a phone less than 2 months ago, phone started acting up after the 2nd week. Brought to the store they asked to see the malfunction, since they did see the screen exiting on its own, phone going in and out of apps on its...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly