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About

Metro by T-Mobile is a cell phone store in Lauderdale Lakes, FL.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(110 Reviews)
5
4
3
2
1
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Lubin Dorilus
Lubin Dorilus -Google user
a year ago
I recently had an outstanding experience at Metro PCS. The customer service was exceptional - the staff was knowledgeable, patient, and went above and beyond to assist me. They guided me through various options, answered all my questions, and made the entire process smooth. The...Read More
flex heart
flex heart -Google user
a year ago
As the son of a veteran, I deeply appreciate the respect and consideration shown to us at this metro pcs location. The staff demonstrated exceptional customer service, going beyond expectations. They recognized my father's service and offered a special discount, which was a meaningful gesture....Read More
Josefina Arhens
Josefina Arhens -Google user
2 years ago
Purchase the phone last week. Came today to transfer my data from old phone they did it without any question asked. Other store was not helping me out. Great team and customer service
Sabine joseph
Sabine joseph -Google user
2 years ago
Great customer service went to get the phone gave me good price and transfer my stuff also. Great staff. 100% recommended.
BlackHole Area
BlackHole Area -Google user
a year ago
Service was direct and clear. The staff were able to transfer my service to another phone quickly. Was happily approved and appreciated 👏 …
Jimmy Santiago
Jimmy Santiago -Google user
a year ago
I decided to check on plans and had the pleasure of having Muhammad Afif attend to me and not only was he very knowledgeable regarding all questions and concerns and their products but he was very friendly. Overall Outstanding Experience!
rosemene mark
rosemene mark -Google user
2 years ago
Mike Tony and lucky are the best and friendliest workers I've ever met they took care of me and didn't mind me asking lots of questions best trios to ever work at a metro store
Danica T
Danica T -Google user
2 years ago
I really love this MetroPCS store. They have great phones, deals and so much more. I have been coming to this location for over 10 years which is amazing and I do recommend MetroPCS to everyone out there. The workers here at this store will...Read More
Luckner Jean
Luckner Jean -Google user
2 years ago
Great customer service. Went to get fix my phone they offer me a new phone.I got new phone with all the data transfer. Iam happy with my new phone.
Lorna Vaughan
Lorna Vaughan -Google user
a year ago
I went to the store on state Rd and oklandpark the customer service was excellent Ross was helpful , informed me about this phone I would recommend this branch to my friends and family, I gave him a 10
TerryAnn Williams
TerryAnn Williams -Google user
a year ago
My experience with the service I’ve received from Ross at the metro store in Lauderdale lakes is very spectacular, I would definitely recommend anyone to Ross for his excellent service
empress dyana
empress dyana -Google user
a year ago
I always pay my bill here and Customer Service is excellent. Staff is extremely patient and go beyond my expectations.Environment is clean.
Kay Brown
Kay Brown -Google user
3 years ago
Patient kind friendly meticulous service took their time to help customers it was a line however all of customers were taken care of in a timely manner! all he stores need to take some customers service training over to know how to operate...Read More
Jean Sainvil
Jean Sainvil -Google user
a year ago
Great customer service. Mike was great went to pay the bill and offered me a add a line. Now I have two phones.
Vlone
Vlone -Google user
a year ago
Tony and vialy helped me out with my phone issues I was having, and they helped me switched over from boost to metro within 10 minutes. Extremely happy and satisfied.
Blaise Donnejour
Blaise Donnejour -Google user
a year ago
The employee in the store served very good outstanding service I will keep coming be while recommended them to others
Evrol Richards
Evrol Richards -Google user
a year ago
The store perform really good service. My phone was not working and they fixed my phone.
Edith Cadet
Edith Cadet -Google user
a year ago
Tony was really helpful, he helped me out so much and gave me a nice deal. Extremely satisfied.
Hector Medina
Hector Medina -Google user
3 years ago
Ammar and Vialy gave some of the best customer service I have ever received by either T-Mobile or metra since I've been a customer. Thank you so much guys I appreciate you ,you made me and my family's day
Mavis Stobbs
Mavis Stobbs -Google user
4 years ago
The experience was great, the young lady I dealt with made sure I was well taken care of and she was also very knowledgeable. Great customer service !! 🙂 …

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly