The salesman talked us into a pricier phone in which he leveraged some promotion. It involved a new phone line in order to get the deal, and I'm sure they're incentivized or rated based on that. He assured us "let the plan cancel, when...
Read More
The salesman talked us into a pricier phone in which he leveraged some promotion. It involved a new phone line in order to get the deal, and I'm sure they're incentivized or rated based on that. He assured us "let the plan cancel, when the phone stops working come back and I'll give you the other line, so you get the savings ". You guessed it, a month later stops working, go to the SAME GUY and has no idea what we are talking about. We heard the same thing. The new phone will stop working, bring it then, I'll assign the line and it will work. Then he gets into a shouting match! Unbelievable. Luckily another employee, a female, intervened and after some effort fixed the issue, doing exactly what this joker said he would do. Should've known, he had "slick" written all over him.