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Call Direction Website Reviews

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Metro by T-Mobile is a cell phone store in Dallas, TX.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(113 Reviews)
5
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1
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Uriel Rodriguez
Uriel Rodriguez -Google user
4 months ago
Thanks Sam and Shawn for your help you guys are awesome
Jesus Lopez
Jesus Lopez -Google user
3 years ago
Sid is the best employee over here, helped me out patiently with my network issue, I ended up upgraded my children's phones and he was really quick with the data transfer. Employees like him are redefining the brand, metro by t-mobile Other stores didn't help...Read More
Keesha Lafaye
Keesha Lafaye -Google user
4 years ago
Was helped by PePe! Awesome Customer Service provided. He was able to save me money. I ended up spending less then I expected to and came out the store with more! Highly recommend it your looking for an upgrade 🙂 …
Cristina Figueroa
Cristina Figueroa -Google user
4 years ago
I walked in to pay my bill and I walked out with a beautiful new phone and pink case.! Sid was such a gentleman and very patient. This is the best service I'v had with Metro..ill be coming back here to deal with Sid ..metro should...Read More
Bernardino Benitez
Bernardino Benitez -Google user
4 years ago
Excellent service by Sid I upgraded today to Samsung a11 and he transferred all my data and also helped me recover my email address. This is by far the best store I have ever came to.
Carlos Dominguez
Carlos Dominguez -Google user
3 years ago
Good service by Sid, came to pay my bill ended up adding a new line for my son, getting an upgrade on my line and he setup autopay. Took all my paycheck but im not complaining hahaha metro needs to give him a raise!!
Alberto Oviedo
Alberto Oviedo -Google user
2 years ago
Denver is good man and give satisfied customer service. TMobile should recognize his hard work and dedication that he gives to make good and loyal customers.
Brittany Johnson
Brittany Johnson -Google user
4 years ago
Sid gave me great customer both times I visited the location. He was patient with me as I upgraded my phone and replaced the tablets on my plan. Will definitely be back
Mario Flores
Mario Flores -Google user
4 years ago
I bought one phone from sid, it was a nice experience music playing clean and hygienic store they were sanitatizing demo phones when I got there and they kept sanitizing phones every time a customer touched the phone. He gave me a good deal my...Read More
Jose Ortega
Jose Ortega -Google user
3 years ago
Pepe helped me got new phone on amazing price and also helped me transferred my all information from my old phone to a new phone. He also convinced me how good metro has been so far, excited to be a family of metro cuz of...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly