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Call Direction Website Reviews

About

Metro by T-Mobile is a cell phone store in Fort Worth, TX.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.3
(23 Reviews)
5
4
3
2
1
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Martin Gonzalez
Martin Gonzalez -Google user
a year ago
Good customer service here, Although came across with a customer who was being rude to the employee working there even tho they were trying to fix his problem.
Johana Medrano
Johana Medrano -Google user
a year ago
Misuse always causes the Internet to go down.
nicho fuerte
nicho fuerte -Google user
4 years ago
Place was really clean customer service was great by Blanca. Her help was 5 star. I really liked that she was bilingual was able to talk to my mom and help her with her questions about service and phone and we walked out with a new phone...Read More
Catalina Robles
Catalina Robles -Google user
4 years ago
The young lady Lou was very patient with me when purchasing a new phone she was very nice and the best customer service I have received at any Metro by T-Mobile. My new favorite store!
Abraham Sanchez
Abraham Sanchez -Google user
4 years ago
Jasmin was very helpful and funny as well ! Go talk to her for any new phones or accessories!
Jacqueline Gonzalez Guzman
Jacqueline Gonzalez Guzman -Google user
2 years ago
Adam is an honorable man and employee. Outstanding customer service and very respectful.
Cristina Lopez
Cristina Lopez -Google user
3 years ago
Always a great experience.. My go-to metro in my area.
zach hanna
zach hanna -Google user
3 years ago
Metro is the best
Amanda Moreno
Amanda Moreno -Google user
3 days ago
Abdul was very helpful in getting me situated with a new phone after my older model's screen shattered, he set me up with some great deals.
larry brueland
larry brueland -Google user
a year ago
Kenny Atchison
Kenny Atchison -Google user
2 years ago
Prisma Garcia
Prisma Garcia -Google user
7 years ago
Hope Mason
Hope Mason -Google user
8 years ago
Leslie Mata
Leslie Mata -Google user
8 years ago
Lucy Monreal
Lucy Monreal -Google user
Edited 7 years ago
Great peoplr
Ramon Bryant
Ramon Bryant -Google user
2 years ago
Rosie Sanchez
Rosie Sanchez -Google user
9 years ago
I'm having trouble contacting the store on the phone each store should provide a phone number i need to pay my phone and its July4th it says hours may be different i want to know if they are open at all. The customer service is...Read More
Juan Espinosa
Juan Espinosa -Google user
2 years ago
Mike Escobedo
Mike Escobedo -Google user
4 months ago
Only issue is be careful buying a Metro phone if you needed it unlocked in the future. They tell you it can be unlocked after 6 months but apparently that isn't true. The main number to call is telling us it's 1 year. I was...Read More
Natasha Thompson
Natasha Thompson -Google user
7 years ago
They are liars unprofessional my opinion thieves if you had a feature to a customer account without permission and tell the customer it's a part of the activation fee your a thief purchased phone 7/28 Sunday Tuesday returned to report default which there was several...Read More
Maria Guijosa
Maria Guijosa -Google user
4 years ago
This girl name Lou did a very bad job not friendly at all she just had an ugly attitude and my fone nearly works and we had got 3 others and nun seem to work very bad I hate this place
Julian Velazquez
Julian Velazquez -Google user
9 years ago
Bad service. The store schedule Says Sunday open 10:00. It's 10:15 still close.
Jair Velesc
Jair Velesc -Google user
Edited 7 years ago
Before going to this store check prices at other metros. they mark stuff up at this store
Ruby Alcantara
Ruby Alcantara -Google user
8 years ago
These people who took that store lie to customers.
Hank Ellis
Hank Ellis -Google user
7 years ago
Not worth stopping at go to hulen st
Manuel Mendoza
Manuel Mendoza -Google user
a year ago
My local T-Mobile trash
Richard
Richard -Google user
7 years ago
Not cool
Martincillo Gonzalez
Martincillo Gonzalez -Google user
2 years ago
Like every month I pay my lines by line, I just got home internet, I paid $ 55 but they stole my month of my lines, I wonder how they did it, I've been trying to get my money back and they only act dumb,...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly