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Merit Auto Group is an used car dealer in Jacksonville, FL.

Merit Auto Group Review Summary

The summary is generated by AI, based on reviews.

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4.8
(1753 Reviews)
5
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1
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Michael McDown
Michael McDown -Google user
Edited 3 weeks ago
I would recommend Merit Auto to anyone, Giulia Suzarte she provided excellent service. She answered all my questions, made several videos as I bought a 2018 GMC 3500HD sight unseen, worked my shipping...received the truck within 3 days of shipped. So far, very happy with...Read More
Javier Bowen
Javier Bowen -Google user
a month ago
purchased a used vehicle through here virtually, received really good customer service and fast responses. Process was smooth thanks to sales rep guilia helping throughout the entire process I received my vehicle within 5 business days.
Arieal Coubertier
Arieal Coubertier -Google user
2 months ago
I don’t even know where to start. I was an out of state buyer so of course I was skeptical, but BABY when I tell you this dealership in Jacksonville gave me peace of mind , I MEAN THAT! Just FYI merit does not sell...Read More
Javier Hernandez
Javier Hernandez -Google user
2 weeks ago
Very fast and easy process. Would definitely recommend. Very quick to respond to any questions or concerns. My purchase was online, so I was skeptical at first because I rarely buy cars online but it’s the real deal. Hassle free. Paperwork was handled very...Read More
Avernell williams
Avernell williams -Google user
2 months ago
I recently purchased a 2024 Nissan from Merit, and I wanted to share my positive experience at the dealership. The atmosphere was refreshing, as I didn't feel hassled, rushed, or pressured to make a decision. The staff were welcoming and friendly, which made a significant...Read More
Joseph Orallo
Joseph Orallo -Google user
4 months ago
Giulia and Ahmed are amazing. As a person who has limited time they were very upfront and transparent of the cost of my trade. And the cost of their vehicle. It's not their fault that the market sucks on trade ins for teslas but...Read More
Natasha S
Natasha S -Google user
Edited 6 months ago
I had an amazing experience with Marisela. She was very friendly and welcoming. She helped me with the process every step of the way and had great customer service skills. It was such a fast and smooth process I would recommend her and Merit Auto...Read More
Sharon Potts
Sharon Potts -Google user
a month ago
Extremely easy process for buying a car from out of state. Giulia was very helpful with the entire process. Definitely recommend Merit Auto Group and Giulia!
Jimmy Wolfe
Jimmy Wolfe -Google user
a month ago
We were questioning alot to start with knowing how many scams take place from online purchases. Not to worry Aredon and the dealership delivered car on time we purchased a 2024 MDX and it was just as they said. …
Roseanne Smith
Roseanne Smith -Google user
3 months ago
I cannot tell you how pleased I am with Artem! He was so polite, professional and kept us informed of every detail! George in Finance explained everything to my son in detail and made his car buying experience wonderful! I highly recommend Merit Auto Group...Read More
Mike Henry
Mike Henry -Google user
6 months ago
Very easy to deal with and the offer for my trade was the same as other dealerships were offering. The vehicle that I traded for was clean and priced right. Artem was very helpful and friendly. Ahmed was very good at keeping communication …
Rebecca Cospy
Rebecca Cospy -Google user
a week ago
My daughter had her heart set on a vehicle but drove off the lot with a completely different one. Nash was our guy! He was very patient with us & made our experience very smooth. My husband and I are really grateful for his service....Read More
kenny mapp
kenny mapp -Google user
a week ago
Artem (and the whole crew) at Merit Auto Group was extremely helpful and a breeze to work with. I was able to communicate through text, phone, and email to help us get a nice new car. We are excited for this new vehicle and appreciate...Read More
skye otter
skye otter -Google user
a month ago
From start to finish, this dealership provided an exceptional experience. Their team was incredibly helpful, going above and beyond to ensure every detail was seamless. I was particularly impressed with their responsiveness and how quickly my new car was shipped after purchase. It's clear they...Read More
Paul Jenkins
Paul Jenkins -Google user
2 weeks ago
Giulia was terrific this last week! I had been in search of a new vehicle and she and the finance manager made it very easy when others didn’t. Thank you so much Merit for the purchase of my new Land Rover Discovery
Danny Webb
Danny Webb -Google user
2 weeks ago
Giulia Suzarte did a wonderful job making videos to show off the car since I was buying from out of state, and made it very easy for me to make my decision. Kept me updated through the process and during the shipping to set me...Read More
Angelina Camacho
Angelina Camacho -Google user
a week ago
Artem helped me today find a used car, I was a little under the weather and feeling nervous and anxious due to the recent accident. He was very empathic and answered any questions I had. Very grateful for his service and kindness. Me, my …
Gracie Miller
Gracie Miller -Google user
a month ago
Giulia is amazing! She was pleasant, not pushy and not intimidating. Very respectful of understanding my budget and working within it. She also tolerated a toddler running around the entire time with no judgment. I’ll recommend you go see her for your next purchase!
Davion Houston
Davion Houston -Google user
4 days ago
Great Experience: Giulia Suzarte was a great salesman. She did an amazing job with helping me purchase my first car. Totally recommend her to anyone looking to purchase a vehicle!
Lamont Bell
Lamont Bell -Google user
a month ago
Nash and Ahmed were great throughout the entire car buying process. I did my approval online and provided additional information via text which was very convenient for me. The car was spotless but they rewashed and detailed it again and …

Features

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check icon Wheelchair accessible parking lot

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